User's Manual Part 2

Saja Operation Manual 4-37
10/12/00
Chapter4.fm Troubleshooting
4.5 Other Problems
Unusual noise
This section describes possible reasons for noise problems during print-
ing. Go through the list below to find the condition that most resembles the
problem, and follow the recommended action. If the trouble persists, turn
the printer off, disconnect the power cord from the AC outlet, and contact
your dealer or an authorized service station.
Cassette is jammed
This section describes possible reasons for cassette jamming. Follow the
recommended action to resolve the problem. If the trouble persists, turn
the printer off, disconnect the power cord from the AC outlet, and contact
your dealer or an authorized service station.
Note: To prevent the cassette from being dropped, there is a catch
that stops it before being fully removed from the printer. This
is not a defect. Simply lift the cassette slightly and then care-
fully pull it out all the way.
During insertion of the cassette, the paper holder descends
automatically, which is felt as a slight resistance when push-
ing the cassette in. This is also not a defect.
Possible Cause Action
The printer is not placed on a
level surface.
Place printer on a level surface.
See “2.1 Installation Precautions” and “3.10
Relocating the Printer”.
The top cover is open. Close the top cover firmly.
The cassette is not inserted
properly.
Insert the cassette completely into the printer.
Foreign object is inside the
printer.
Turn the printer off and remove the foreign
object.
Important:
If the object cannot be removed easily, contact
your dealer or an authorized service station.
Possible Cause Action
The top cover was opened or
the power switch was turned
off during printing.
Do not try to remove the cassette by force. Turn
the power off, wait for a few seconds, and then
turn the power back on again. When the display
shows [READY TO PRINT], try to remove or
insert the cassette.