User's Manual Part 1

4-10 Saja Operation Manual
10/12/00
Troubleshooting Chapter4.fm
Typical causes of paper jams
The most common causes of paper jams are:
• The printer is not placed on a level surface.
• The print media does not conform to the specifications.
• The paper is not loaded correctly in the front paper tray or the cassette.
• The paper is wrinkled or curled.
• The paper guide is not set correctly.
Caution:
• If paper is jammed in a hard to reach or hard to see loca-
tion in the printer, do not try to remove it by force. Contact
your dealer or an authorized service station.
• When removing jammed paper, make sure that no paper
scraps or paper dust remain in the printer. Paper remnants
in the printer can become a fire hazard. If paper cannot be
removed or is tightly wound around the heater or a roller,
do not try to remove it by force. Contact your dealer or an
authorized service station.
Important: Remove jammed paper slowly and carefully, to prevent tear-
ing the paper.
Handling Precautions
Caution:
Never touch the heater area (where a label indicating high
temperature is located), or else burns may result. If paper is
jammed at the heater or roller area, do not remove the paper
by force; otherwise personal injury may result. Instead,
immediately turn off the power and contact your local dealer
for assistance.