User's Manual Part 1

Saja Operation Manual 4-3
10/12/00
Chapter4.fm Troubleshooting
4.2 Print Quality Problems
This section describes possible quality problems during printing. Go
through the list below to find the condition that most resembles the prob-
lem, and follow the recommended action. If the trouble persists, turn the
printer off and disconnect the power cord from the AC outlet. Then contact
your dealer or an authorized service station.
Description Possible Cause Action
Faded print The print media is moist. Remove the moist media
and load new, dry media.
See “3.1 Replenishing
Paper”.
The EP cartridge is old or
damaged.
Replace the EP cartridge.
See “3.2 Replacing the EP
Cartridge”.
Toner in the EP cartridge is
low.
Replace the EP cartridge.
See “3.2 Replacing the EP
Cartridge”.
The ROS sealed grass is
dirty.
Clean the ROS sealed
grass.
See “3.6 Cleaning”.
Black dots The print media is outside
the recommended specifi-
cations.
Use the recommended
print media.
See “3.1 Replenishing
Paper”.
The EP cartridge is old or
damaged.
Replace the EP cartridge.
See “3.2 Replacing the EP
Cartridge”.
Vertical black
streaks
The EP cartridge is old or
damaged.
Replace the EP cartridge.
See “3.2 Replacing the EP
Cartridge”.