User Guide

Troubleshooting
In the case of compatible cables and transceivers, the port cannot be up, please try to modify the
port mode to adapt or force the port speed to 1/10G.
1/10G Port is not Working
1. Test network connectivity through ping.
2. If the network is reachable, try restarting the switch.
3. Check if the corresponding service is enabled.
Connecting the Switch Remotely Unsuccessfully
1. Ensure the switch ports are in the no shutdown state.
2. Check if the switch can read the DDM information.
3. Check if the port speed setting is correct.
4. Try looping the switch cable.
The Port is not Working, the LED Indicator is Off
Support and Other Resources
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