Use and Care Manual

35
BEFORE YOU CALL
Solutions to Common Problems
Before you call for service, review the following list. It may save you time and expense. Possible solutions are provided
with the problem listed:
Problem Solution
Poor baking results. Many factors effect baking results. Use proper oven rack position. Center food in
oven and space pans to allow air to circulate. Preheat oven to the set temp before
placing food in oven. Try adjusting the recipe's recommended temperature or baking
time. See “Adjusting Oven Temperature” on page 26 if oven is too hot or cold.
Appliance does not operate. The time of day is not set. The oven clock must first be set in order to operate the
oven. Be sure oven controls are set properly. Review instructions for the desired
cooking function in this manual. Service wiring is not complete.
Oven light does not work. Ensure oven light is secure in the socket. See “Replacing the oven light” on page 33.
Flames inside oven or smoking
from oven vent.
Excessive spills in oven. Grease or food spilled onto oven bottom or oven cavity.
Wipe up excessive spills before starting oven. If flames or excessive smoke are
present when using broil, see “Setting Broil” on page 13.
Self clean does not work. Oven control not set properly. See “Self-Cleaning Operation” on page 29.
Oven racks discolored or do not
slide easily.
Oven racks left in oven cavity during self clean. Remove oven racks from oven cavity
before starting a self-clean cycle. Clean by using a mild abrasive cleaner following
manufacturer's instructions. Rinse with clean water, dry, and replace in oven.
Oven smokes excessively when
broiling.
Incorrect setting. Follow the “Setting Broil” instructions on page 13. Meat too close to
the broil element. Reposition broil rack to provide proper clearance between the meat
and broil element. Remove excess fat from meat. Cut remaining fatty edges to
prevent curling, but do not cut into lean. Grease build up on oven surfaces. Regular
cleaning is necessary when broiling frequently. Grease or food splatters will cause
excessive smoking.
Oven control panel beeps and
displays any F or E code error.
Oven control has detected a fault or error condition. Press the off key to clear the
error code. Try bake or broil function. If the F or E code error repeats, turn off the
power to appliance, wait 5 minutes, and then repower appliance. Set clock with
correct time of day. Try bake or broil function again. If fault recurs, press the off key to
clear.
Soil not completely removed after
self clean.
Self clean was interrupted. Review instructions on “Self-Cleaning Operation” on
page 29. Excessive spills on oven bottom. Clean before starting self clean. Failure to
clean soil from the oven frame, the door liner outside the oven door gasket, and the
small area at the front center of the oven bottom. These areas are not in the self-
cleaning area, but get hot enough to burn on residue. Clean these areas before
starting the self-cleaning cycle. Burned-on residue can be cleaned with a stiff nylon
brush and water or a nylon scrubber. Be careful not to damage the oven gasket.
Convection fan does not rotate. Oven door is open. Convection fan will turn off if oven door is opened when convec-
tion is active. Close oven door.
Fan noise occurring after the
oven is turned off.
Some models are equipped with a cooling fan that runs during the cooking process to
cool internal electronic components. It is normal for this fan to continue to run for an
extended period of time, even when the oven is off.