Installation Guide
Troubleshooting 
Tips
Water dripping 
INSIDE when unit 
is cooling.
Improper installation. Tilt air conditioner slightly to the outside to allow water drainage. 
Refer to installation instructions - check with installer.
Water dripping 
OUTSIDE when 
unit is cooling.
Unit removing large quantity of moisture from humid room. This is normal during 
excessively humid days.
Remote Sensing 
Deactivating 
Prematurely 
(some models)
Remote control not located within range. Place remote control within 20 feet and pointed 
in the general direction of the air conditioner unit.
Remote control signal obstructed. Remove obstruction.
Problem Solution
Room too cold
Set temperature too low. Increase set temperature.
Error codes:
AS-Room temperature sensor error-Unplug the 
unit and plug it back in.If error repeats, call for 
service. 
ES-Evaporator temperature sensor error-Unplug 
the unit and plug it back in. If error repeats, call 
for service.
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