Warranty

Our
customers are our to
p priority. That is why
Joivi
is committed to pro
viding you
About
Joivi
Joivi s
pecializes in outdoor
furniture design, m
anufacture and sales
.
high
quality products wit
h the competitive price, and easy assem
bly and durability.
As
our clients, you can
rest assured that we will do everything p
ossible to improve
the qualit
y of product and ser
vice.
If you have
any quest
ions or su
ggestions
on pre-sa
les and po
st-sales, o
r any defec
t
caused in
transport, or any
dissatisfac
tions with the pro
ducts, ple
ase do no
t
hesitate to
send us m
essages via help@
joivi
.com , our custome
r service
will respon
se you in 24 hours,
and do our best to p
rovide you
satisfactory solution
.
Warranty
One-year
frame, we
ave and fa
bric limite
d warrant
y. The war
ranty doe
s not cove
r
damage d
ue to exp
osure to t
he outdoo
rs, accide
nt, misuse
, abuse,
negligence
,
commercia
l use or im
proper op
eration or
maintena
nce.
Frames
Steel furni
ture is wa
rranted fo
r a period
of one y
ear beginn
ing from
the origina
l
purchase
date again
st defect
s in manu
facturing
and workm
anship.
NOTE: Th
is
warranty e
xcludes co
rrosion, fad
ing, and ru
st on any
steel produ
ct.
Wicker
Wicker weave will be w
arranted against se
paration or breaking
for a period of one yea
r
beginning f
rom the ori
ginal purc
hase date.
The repla
cement sh
all be on t
he individu
al
part or ite
m, not on
the comp
lete settin
g. Fading
or discolor
ations re
sulting fro
m
expos
ure to
the elements,
chemicals or fro
m sp
ills are not cover
ed. T
his warranty doe
s
not apply to any
dama
ge caused to th
e product as a re
sult
of commercial u
se.
Fabrics
The fabrics will
be wa
rranted against
separation at th
e se
ams for a period
of o
ne year
beginning from
the or
iginal purchase
date. The repla
ceme
nt shall be on th
e ind
ividual
part or item, no
t on
the complete
setting. Fading
or d
iscolorations re
sultin
g from
exposure to the
eleme
nts, chemicals
or from spills are
not
covered. This wa
rran
ty does
not apply to any
dama
ge caused to t
he product as a
resu
lt of commercia
l use
. Foam
are ex
cluded from this
warranty.