User Manual

FX10 WiFi 6 Mesh Extender

Issue: Reset your Mesh Extender

Your Mesh extender failed to sync. Try repeating Do not connect your Mesh extender section.

If the sync keeps failing, try moving the Mesh extender to a different location that’s closer to the Mesh

controller.

If the sync keeps failing again, press the RESET button on the Mesh extenders back side for 10 seconds, and

then, it will perform to reset your Mesh extender by the Factory value.

Issue: Cannot access the internet

Check your network and Internet connections:

1. Make sure that your WiFi-enabled computer or mobile device is connected to your mesh network.

2. If you are connected to your mesh network but you cannot access the Internet, check to see if your

Internet connection is working.

3. Launch a web browser from a computer or WiFi device that is connected to the network.

4. Type http://router.jextream.net or http://192.168.10.1.

5. Enter login password, the default password is “password”.

6. Click the Dashboard icon and check that an IP address is shown for the Internet port in the WAN

information.

7. If the IP address field is shown for Empty, your router did not obtain an IP address from your ISP.

You might need to force your cable or DSL modem to recognize your new router by restarting your

ISP modem. See the Basic Connection user guide for more information.

8. If your router obtained an IP address, but your computer does not load any web pages from the

Internet, your computer might not recognize any DNS (Domain Name System) addresses which will

be a host on the Internet that translates Internet names to IP addresses.

9. You can configure your computer manually with DNS addresses, as explained in your operating

system documentation. If your computer obtains its information from the router, reboot your

computer, and verify the IP address.