User's Manual

Table Of Contents
56
Common Problems and Solutions
The following are some common problems and solutions.
My [Product Name] just powered off without my pressing the power button. Why?
This may occur under any of the following circumstances.
Pressing the Master Reset button
Restarting the [Product Name]
• Switching profiles
• Restoring the configuration settings
• Battery depletion
To restore battery power, follow these steps.
Manually press and hold the power button to turn it back on.
If the battery is depleted, charge the [Product Name] with the wall charger.
To restore your [Product Name] to the factory settings, follow the steps below.
Open the SIM slot cover.
Place one end of an unfolded paper clip into the reset button and press down until the [Product Name]
automatically restarts.
WARNING! The "Reset to Factory Defaults" operation overwrites ALL existing
settings. If the Wi-Fi settings change, you will lose this connection, and need to
reconnect using the new settings.