User's Manual

Table Of Contents
55
Overview
When properly installed, the [Product Name] is a highly reliable product. Most problems are caused by
one
of these issues:
• System resources required by the [Product Name] are being used by other devices.
• Network coverage is unavailable due to coverage area, an account problem, or a network
problem.
The following tips can help solve many common problems encountered while using the [Product
Name].
First Steps
• Make sure you are using the [Product Name] in the correct geographic region.
• Ensure that your wireless coverage extends to your current location.
• Ensure you have an active subscription plan.
• Restarting your computer and your [Product Name] can resolve many issues.
IMPORTANT Before contacting support, be sure to restart both your computer and
your [Product Name], and ensure that your SIM Card is inserted correctly.