User's Manual

Page 42 / 48 Copyright © 2013 Franklin Wireless Corp.
Q: Does the router support fax and/or text messaging?
A: Fax and text messaging service are not supported.
Q: Can the router be used for memory storage?
A: The router supports external memory using the external USB connector, so you can plug your USB memory stick into
the router and use the file sharing method described in the router’s Web UI.
Q: How long does a user need to charge the battery prior to its usage?
A: The battery must be fully charged before using the router for the first time. We recommend a minimum of 2 hours
charging time before first use. After the initial use and set-up, you should use the battery with the AC power.
Q: Does the router require software installation?
A: No, the router uses any web browser (via a URL) that allows the user to configure the device without any installation.
Q: What does the user of the router need to begin configuration and activation?
A: See ‘Installing the 4G LTE SIM Card’ section of this manual for activation instructions.
Q: What if the router cannot access the Internet even though the unit has been activated?
A: Please check CPE router using the steps below.
a. Make sure the SSID is correct.
b. If you use Security Mode, Make sure you use the correct Password.
In the case you forgot the password, press the Reset button for about 5 seconds.
c. Make sure the color of LTE LED (
) is Green or Orange.
If the LTE LED is Red or off, reboot and make sure the color of LTE LED is Green or Orange.
If the LTE LED is Red or Off after rebooting, do Factory Reset.
d. Make sure Wi-Fi ( ) LED color is Blue.
If the Wi-Fi LED is off, reboot and make sure the color of Wi-Fi LED is Blue.
If the Wi-Fi LED is off after rebooting, do Factory Reset.
e. Maximum 10 devices can share Wi-Fi.
f. Check the signal strength of Wi-Fi. If you are too far from the router, the connection will be limited.
Q: When will a user of the router need to access the browser interface?
A: The router browser interface will only need to be accessed or used when configuring your device for the first time or
changing the security settings or establishing more advanced settings.