Operation Manual
Frama Matrix F32/F42/F62
66
10.5. Feeder and printing
Display message
Cause
Remedy
Feeder error.
Please feed the letters in again.
A letter was fed at an angle
and thus not franked.
Feed in the letter again.
Caution The selected mark is too long
for label printing (advertising and
text).
The printing mark does not
fit onto a franking tape.
Temporarily switch off the text or ad-
vertising using the selection function.
Caution The selected mark (logo and
text) is too long for the current letter.
The printing mark does not
fit onto the letter currently to
be franked.
Switch the text or the logo off tempo-
rarily in the Main Menu.
Letter in transporter. Please remove
and restart the system.
Paper jam
Remove paper jam (see page 37)
Please refill label dispenser.
There are no more franking
labels in the label dispenser.
Please insert a new label box
Label dispenser paper jam
Label box not put in place
properly.
Please check it for a correct seating.
Paper jam at feed
You are trying to reseal enve-
lopes that are already sealed.
Pieces of paper are in the
transport path.
Remove paper jam (see chapter 4.8).
The water tank is missing
Put the water tank in place.
The water level is low
Top up the water tank.
The letter is too short
A letter of this length is not
suitable for the automatic
feeder (minimum format A6).
Please use only A6 or larger enve-
lopes.
The letter is too short for franking
Please use a longer letter.
or
Feeder error
Adjust side stop.
1st possibility:
The report required cannot
be printed on the envelope
being used.
2nd possibility:
The letters to be franked are
identified as too short and
are thus outside the specifi-
cation.
1st possibility:
Always use envelopes 22cm in length
or longer for report printing.
2nd possibility:
Set the side stop on the feeder tighter
to the envelopes. This avoids exces-
sive side play.
Remove letters from the feeder.
Sensor blocked.
Remove the letters/envelopes from
the feeder. You can then reinsert the
letters/envelopes.
Printing error because not straight/
paper jam.
Please always insert the envelopes to
be franked straight.
The letter has been drawn in
at an angle. This means that
it has not been possible to
print it properly.
Set the side stop on the feeder tighter
to the envelopes. This avoids exces-
sive side play.