Operation Manual

Frama Matrix F32/F42/F62
63
10.2. Scales messages
Display message
Cause
Remedy
Scales communication error
Frama Matrix franking system
not communicating with
scales.
Check that the scales cable is plugged
in properly. Switch the franking system
off and then on again. Please contact us
on our hotline if this does not correct
the problem.
The scales do not come to rest
The scales platform is not at
rest. It is therefore not possi-
ble to determine the weight.
The scales should be installed in a vi-
bration-free place. Even the draught
from fans, etc., can cause this message.
Overloaded scales
The weight put on the plat-
form exceeds the capacity of
the scales.
Please remember: The maximum ca-
pacity of the Frama S2 scales is 2kg,
5kg for the Frama S5 scales and 30kg
for the S30 scales. Do not use the
scales platform as a storage place.
Underloaded scales
A weight was on the scales
when the franking system
was switched on.
Always make sure that the scales plat-
form is clear when the franking system
is switched on.