Operation Manual

Frama Matrix F4 / F6
58
9.2. Frama Matrix F4 / F6 scales messages
Display message Cause Elimination
Scales communication error Interfered communication
between Frama Matrix F4 / F6
and scales.
Check that the scales cable is plugged in
properly. Switch the franking system off
and then on. If the trouble cannot be
overcome, please contact us on our hot-
line.
No valid weight Interfered communication
between Frama Matrix F4 / F6
and scales.
Check that the scales cable is plugged in
properly. Switch the franking system off
and then on. If the trouble cannot be
overcome, please contact us on our hot-
line.
The scales don’t come to a standstill The scales platform is not at
rest. Consequently, the weight
cannot be ascertained.
Scales should be installed in a vibration-
free place. The draught from fans, etc.
can cause this message.
Scale Overload The weight put on the plat-
form exceeds the capacity of
the scales.
Please remember: The maximum capacity
of the Frama S2 scales is 2 kg and 5 kg for
the Frama S5 scales. Avoid using the
scales platform as a place to keep things.
Scale Underload A weight was on the scales
when the franking system was
switched on.
Always make sure the scales platform is
empty when the franking system is
switched on.
9.3. Frama Matrix F4 / F6 postage messages
Display message Cause Elimination
High value not confirmed /
acknowledged!
Security query. Touch the postage value shown inverted
in the display. You can change the post-
age limit that activates the message in.
Set-up menu 2 in the administration
mode.
Max. postage value exceeded! Security query. The value ex-
ceeds the max. postage value.
You can change the postage limit that
activates the message in Set-up menu 2
in the administration mode.
Low Credit
The credit available in your F4 /
F6 has dropped below the set
limit of £200.00 (standard
amount).
Re-set postage credit.
If necessary, change the warning limit
using the corresponding function in the
administration mode.
No Credit! The remaining amount of
postage credit is not sufficient
for franking.
Load a new postage reserve into the
system.