Operation Manual

Frama Matrix F2
11
2.2. FramaOnline2 notes on connection problems
2.2.1. Connection interruption
This message appears if the connection between the FramaOnline2 data centre and your Matrix F2 is
suddenly interrupted. Try to make the connection again or repeat the procedure.
2.2.2. No answer
The FramaOnline2 data centre doesn’t answer. Possible causes are a disconnected telephone cable or
an incomplete telephone number for the data centre. Many telephone systems interpret an incomplete
telephone number as an engaged signal. This is identified by your Frama Matrix F2 and thus displayed.
The telephone number is made up of the exchange code for obtaining a free line (with telephone
systems) and the data centre telephone number.
2.2.3. Setting exchange code for calling exchange
Sometimes, when using a Frama Matrix F2 connected with telephone equipment, a “0” or “9” must be
preselected to obtain a free telephone line. Carry out the described steps up to point 6 of the
operating guide “FramaOnline2“ on the last pages.
1. Select “Modem setup“ and press the forward arrow to
have the second page of the modem settings displayed.
2. To be able to enter the required exchange code, press
“External line”. At the same time, this will show your
current setting. Enter the required exchange code, e.g. 0,
and acknowledge your entry by pressing ENTER.
To delete any wrongly entered or unnecessary
exchange code, press CE and quit the display by
pressing ENTER.
3. Press ESC repeatedly until you find yourself back in the
FramaOnline2 menu. Continue as described under
“FramaOnline2“ from point 8 on page 10.