Operating Guide IN
Frama Matrix F2 Operating guide for Matrix F2 All rights reserved. Frama Group.
Frama Matrix F2 INTRODUCTION Thank you for deciding to purchase the innovative Frama Matrix F2. The following information in this operating guide is intended as support when you install and operate your Frama Matrix F2. It also shows how you can easily make settings yourself. With this in mind, please read this guide before you put your Frama Matrix F2 into service.
Frama Matrix F2 Installation notes Your Frama Matrix F2 was manufactured for use in normal conditions. Please remember: Today’s furniture is coated with a confusing variety of paints, lacquers and synthetic materials. In view of this, it is quite possible that some of these materials contain constituents which can attack or soften the plastic feet of our equipment. If changed in this way by foreign substances, the feet of our equipment can mark your furniture.
Frama Matrix F2 List of contents INTRODUCTION ............................................................................................................................................ 3 SAFETY PRECAUTIONS / ACCIDENT PREVENTION ................................................................................................................................... 3 INSTALLATION NOTES ................................................................................................................................
Frama Matrix F2 9. DISPLAY MESSAGES AND TECHNICAL DATA ....................................................................................39 9.1. FRAMAONLINE2 MESSAGES ................................................................................................................................................................... 39 9.2. FRAMA SCALES MESSAGES ....................................................................................................................................................
Frama Matrix F2 1. Assembling and connecting Frama Matrix F2 The following information given in this whole chapter is for reference only. Your Frama franking machine will be installed by a service engineer. Unpack your Matrix F2 from its box. You will find all cables and accessories that are necessary for you to assemble and immediately use your franking system in the box. Under separate cover, you will have received the required 6-digit activation code. Please also keep this information ready at hand.
Frama Matrix F2 1.1. Installing Matrix F2 Install your Frama Matrix F2 in a place near a mains socket and a direct fax / modem telephone connection. Select a place without direct sunshine and no heavy vibration. Take all parts out of the box. 1.2. Connecting modem cable Connect the modem cable (small square plug) with the Matrix F2 at the socket (jack) marked with the telephone symbol. Afterwards, connect the other end of the telephone cable with the telephone point.
Frama Matrix F2 2. FramaOnline2 The following information given in this whole chapter is for reference only. Your Frama franking machine will be installed by a service engineer. Loading your Frama Matrix F2 with new postage (credit) takes place through the telephone line and a built-in analog modem. At the same time, postal rates can be compared / updated and other postal data is transmitted to the Post Office.
Frama Matrix F2 5. Press “Forward” (arrow symbol). 6. Select “FramaOnline2”. 7. Select “Install”. Acknowledge this by pressing ENTER. 8. Your Frama Matrix F2 establishes a link with the FramaOnline2 data centre. This process can take up to 2 minutes. If the link cannot be established, please check the modem settings. Please refer to page 12 in this respect. 9. You have now been logged into the FramaOnline2 data centre. 10. The display is shown for 8 seconds.
Frama Matrix F2 2.2. FramaOnline2 notes on connection problems 2.2.1. Connection interruption This message appears if the connection between the FramaOnline2 data centre and your Matrix F2 is suddenly interrupted. Try to make the connection again or repeat the procedure. 2.2.2. No answer The FramaOnline2 data centre doesn’t answer. Possible causes are a disconnected telephone cable or an incomplete telephone number for the data centre.
Frama Matrix F2 2.2.4. Checking FramaOnline2 telephone numbers in modem settings 1. Press “Modem setup“ in the FramaOnline2 menu. 2. Press “Phone numbers“. 3. Press “FramaOnline2“. The telephone number will be displayed. The correct number is +91 11 45454848 4. To newly enter the telephone number, proceed as follows: a. Enter the telephone number using the 1 to 10 numeric keypad. b. Press “ENTER”. c. Press ESC twice. 2.2.5.
Frama Matrix F2 2.3. Loading postage credit Check whether your Frama Matrix F2 is properly plugged into a suitable direct telephone / fax socket. If necessary, read the chapter “Connection and start-up“again. The franking system needs to be connected at the telephone socket only for the time required to load postage credit or for an inspection loading. Adding postage and communicating with FramaOnline2 are possible only in the administration mode.
Frama Matrix F2 7. Select “Re-set”. 8. Your Frama Matrix F2 will now establish a link with the FramaOnline2 data centre. If the link cannot be established, please check the modem settings. The link can last several minutes, depending on the amount of data to be transferred (postal rate update, etc.). 9. The transaction data will be displayed. The loading process has been completed satisfactorily. Wait until the display exits itself and then press ESC.
Frama Matrix F2 3. Frama Matrix F2 printing system and inkjet cassette Caution! Please first put the inkjet cassette in place before you press “YES” on the shown display. Your Frama Matrix F2 uses an ink jet cartridge to frank your mail items. The inkjet cassette also contains the printing head. With this in mind, handle the inkjet cassette very carefully and make sure that no pointed objects, such as paperclips, etc. can damage the sensitive surface of the printing head. 3.1.
Frama Matrix F2 3.2. Setting franking mark If you have put the new cartridge properly into place, you can now press “Yes” on the display. The inkjet cassette will now be tested and calibrated. This process might take a few seconds. During calibration, the following will appear in the display “Please wait, calibrating …“. If the inkjet cassette being used was already in place in your Matrix F2, you can choose between recalibration and taking over the existing calibration data.
Frama Matrix F2 Once more, as requested, print a test franking mark to check your settings. The arrows will now point exactly at the settings you made, i.e. right where the lines should be “straightest” If you are still not satisfied, you can reset again by answering the question with “NO”. Answering with “Yes“, takes you out of the set-up menu and into cost centre selection.
Frama Matrix F2 4. Working with Frama Matrix F2 and scales 4.1. Frama Matrix F2 display design All screens shown in this chapter are for reference only and may differ from your local presentation. The Matrix F2 display is also the keypad. The benefits of this solution are obvious: You see only the operating elements that you need at the moment. We call this the ComTouch™. Elements of the ComTouch™: CE key Press here to quit the display and fetch the previous display.
Frama Matrix F2 4.2. OneTouch On pressing a product key (OneTouch key), a product is preselected. After having applied the weight using the scale the letter symbol appears, signalizing that you can go ahead and frank your mail item. If you wish to frank another product, simply pre-select it by pressing the respective OneTouch. Pressing the selected OneTouch key again, will bring you to detailed display of the respective product.
Frama Matrix F2 4.3. Franking All screens shown in this chapter are for reference only and may differ from your local presentation. Always first connect the supply unit with your Frama Matrix F2 and only then with the mains power supply. Normally, you should always leave the system switched on. 4.3.1. Entering code (logging in) To be able to work with your Frama Matrix F2, you have to enter a PIN for every cost centre.
Frama Matrix F2 4.4. Inserting and franking letter You can now frank your mail item with the selected postal rate. To do so, put your mail item in your Frama Matrix F2 in such a way that the right-hand edge is flat against the housing and push the mail item to the back as far as it will go. The letter, etc. will be franked and ejected to the left. Hold until franking begins. 4.4.1. Franking labels Use only original Frama Matrix F2 franking labels. Frank labels in the normal way, just like a letter.
Frama Matrix F2 4.5. Determining postal rates and postage (franking postal products) The postal rate tables of the Post Office are stored in your Frama Matrix F2 and can be kept up to date via FramaOnline2. Every time you link up with the FramaOnline2 data centre the postal rates are checked and, can, if necessary, be updated. Your Frama Matrix F2 is supplied set up for the 18 most widely used postal products. 4.5.1.
Frama Matrix F2 Or 5. Press “1-T” to save your change on the previously selected OneTouch key. That’s all. You have now assigned a OneTouch key to a product and can fetch this product again at any time by simply pressing this key. The integrated OneTouch technology automatically corrects the postage of defined postal products if the postal rates change. 4.5.2. Postal rate guide All screens shown in this chapter are for reference only and may differ from your local presentation.
Frama Matrix F2 5. Ascertain the weight of the mail item using one of the following three possibilities: a) Press the appropriate weight key (weight limit, for example, 100g.) b) Press “Man“ and enter the weight, e.g. 15 g. Then, acknowledge your entry by pressing ENTER. c) If scales are connected: Put the mail item onto the scales (the weight appears next to the scales symbol) and then press the scales symbol. 6. That’s all. The postal rate will appear and you can frank the mail item.
Frama Matrix F2 4.6. Presorting mail using scales Connecting the S2 or S5 scales, automatically extends the functional scope of the Matrix F2, i.e. you can use the scales functions immediately. In addition to the previously explained functions provided in the postal rate guide for weight determination, your Matrix F2 has a special weighing mode for you to quickly presort your mail items. You can use it in advance to presort mail items according to postal product. 1. 2. 3.
Frama Matrix F2 5. Utilizing extra functions 5.1. Selecting advertising messages 5.1.1. Messages All screens shown in this chapter are for reference only and may differ from your local presentation. Your Frama Matrix F2 already has three predefined advertising messages. These messages are already incorporated: 1st message: 2nd message: 3rd message: If you wish to use one of the messages, press the “i“ key in the franking mask. Press the key “Logo”. This key can also be named “Message” or “Text”.
Frama Matrix F2 5.1.2. Logos In the same way as when selecting and printing messages, you can save and print up to five advertising messages, so-called Logos (optional), of your own. Press “Logo” to select from your own logos. Press the arrow to go to the next logo. Proceed in the same way as when selecting a message. 5.1.3.
Frama Matrix F2 2. Use the small letters in the same way as described under point 1. 3. Now press the Enter key to write the next line. Your display should be as follows after you have entered the words “Visit Frama on” 4. To finish the text entry, press the ENTER key (symbol) so that the text is saved at the desired key. 5. That’s all. You can now choose from your texts in the same way as for messages.
Frama Matrix F2 5.2. Frama Matrix F2 memory boxes All screens shown in this chapter are for reference only and may differ from your local presentation. Memory boxes are used to replace or renew franking-relevant data, such as advertising messages. Normally, all necessary graphics and data are already stored in your system. In exceptional cases, however, it might be necessary for this data to be renewed (relocation, telephone number changes, etc.). Unplug your Frama Matrix F2 from the power supply.
Frama Matrix F2 5.3. Frama Matrix F2 print information You can print various reports for your Matrix F2 using the so-called print button. The reports are particularly important. They provide the possibility of printing out condensed information with the Frama Matrix F2. These reports support you as overviews when you are programming the Frama Matrix F2 or, for example, they serve as receipts after fetching postage credit via the FramaOnline2 data centre. 5.3.1.
Frama Matrix F2 6. Counter readings and cost centres All screens shown in this chapter are for reference only and may differ from your local presentation. 6.1. Cost centres Your Frama Matrix F2 is equipped with various counters which allow you to monitor the postage usage and the number of mail items franked. Additionally, the postage used and the numbers of mail items are booked against the respective cost centres. These counters are designated R-Piece and R-Value (R = resetable).
Frama Matrix F2 7. Frama Matrix F2 printing system Your Frama Matrix F2 utilizes so-called inkjet cassettes to frank your mail items. The colour cartrige also contains the printing head. With this in mind, handle the inkjet cassette very carefully and make sure that no pointed objects, such as paperclips, etc. can damage the sensitive surface of the printing head. ( Take care not to frank over staples etc, inside envelopes). 7.1.
Frama Matrix F2 You can always clean the system if white lines show in the franking mark. For this job, two cleaning programs are available: 1. 2. Nozzle Cleaning: A normal printing head cleaning operation is carried out. The printing head and the jets are cleaned. Nozzle Cleaning +: This operation uses a great deal of ink because the jets are flushed and cleaned thoroughly. To fetch the required program, press the appropriate key. The cleaning program starts automatically.
Frama Matrix F2 7.3. Nozzle test A nozzle test is incorporated in your Frama Matrix F2. In this test, each individual nozzle in the printing head is activated. This enables you to easily localize defective jets, and also to determine the scope of the cleaning program 1. 2. 3. 4. 5. 34 Press the key “Nozzle Test”. Introduce an envelope or something similar into the system for franking. A nozzle test print is made. Check whether all lines have been printed. If not, run the printing head cleaning operation.
Frama Matrix F2 8. Administration mode (settings) First and foremost, the administration mode serves the adjustment of your Matrix F2 which, in many respects, you can adapt to suit your needs. You cannot frank when you are in the administration mode. Settings made in the administration mode always apply to both CC accounts Furthermore, it is only possible for you to link up with the FramaOnline2 data centre when you are in the administration mode.
Frama Matrix F2 8.1.1. Set-up 1 menu 1. Change contrast: You can alter the contrast of your display with this. The standard setting is 50. Press the + and - keys to adjust the value and acknowledge your setting with ENTER. 2. Start up / Log off: Use this to restart your Matrix F2 after you have made changes to the basic settings. Pressing the key once, restarts the Matrix F2 immediately. 3. Saving start menu: This is for defining the desired start page (OneTouch, 1-10 numeric keypads, Tariff Guided).
Frama Matrix F2 4. High value: This setting stipulates that amount from which, for security reasons, you have to acknowledge the postage value before this amount can be franked. The standard setting is 100.00 Rs. Enter the desired value and acknowledge it by pressing ENTER. 5. Max. Value: This defines the maximum value which can be franked on a mail item at one time. The standard value is 9,999.00 Rs. Enter the desired value and acknowledge it by pressing ENTER. 6. FramaOnline2: see chapter 2.
Frama Matrix F2 8.1.3. Set-up 3 menu 1. Beep ON/OFF: This serves to switch the key beep on and off. Pressing “Beep on“, switches off the beep. Pressing again, switches the beep on again. 2. Switching CC Clear ON / OFF: Using this function, you can define whether the users of the individual cost centres may or may not delete their cost centre contents (counter number and value readings). Select “CC Clear OFF“ so that only you are allowed to delete counter readings in the administration mode. 3.
Frama Matrix F2 9. Display messages and technical data In the event of a malfunction, a message will appear in the display of your Frama Matrix F2. If you are unable to eliminate the trouble yourself, you can obtain support on your Frama hotline or from your local Frama dealer. In this case, keep your Licence Identifier Number ready at hand. 9.1.
Frama Matrix F2 9.2. Frama scales messages Display message Cause No signal received from scales Interfered communication between Check that the scales cable is plugged Frama Matrix F2 and scales. in properly. Switch the franking system off and then on. If the trouble cannot be overcome, please contact us on our hotline. No response from scales; Scales communication error Interfered communication between Check that the scales cable is plugged Frama Matrix F2 and scales. in properly.
Frama Matrix F2 9.3. Frama Matrix F2, postage messages Display message High value not acknowledgeed. Cause confirmed / Security query. Elimination Touch the postage value shown inverted in the display. You can change the postage limit that activates the message in the set-up. Change menu 2 in the administration mode. Max. postage value exceeded. Security query. The ascertained value You can change the postage limit that exceeds the maximum postal rate activates the message in the set-up.
Frama Matrix F2 10. Frama Matrix F2 technical data Speed (handling rate) Max. Letter thickness: Display: Preselect / default process: Number of integrated advertising messages: Number of customer-specific advertising messages: Dimensions of advertising message: up to 1200 letters/hour (depending on model configuration) 10 mm graphical touch screen FramaOnline2 2 5 52 x 25 mm Dimensions (W x H x D): Weight: 305 x 205 x 210 mm 6.8 kg 10.1.
Frama Matrix F2 CE DECLARATION OF CONFORMITY in accordance with the EEC low-voltage directive 2006/95/EG in accordance with appendix III B; of 12. December 2006 Hereby we explain that those corresponds to below designated products in its conception and design as well as in circulation the execution the fundamental safety and health requirements of the Community directive low-voltage brought by us. In the case of a change of the product not coordinated with us this explanation loses its validity.
Frama Matrix F2 The right to make changes in this operating guide is reserved. Frama AG also reserves the right to change and / or adapt parts of this operating guide and / or the product at any time without prior notice. The shown postal rates and other, only partly valid information serve solely as examples and make no claim to topicality.
Frama Matrix F2 Frama AG CH-3438 Lauperswil Switzerland Matrix F2 1017198 R01.01/06.
