Operation Manual

Frama Matrix F12

10.2. Scales messages (only if scales are connected)

Display message Cause Remedy

Scales communication error. Your Frama Matrix F12 frank-

ing system not communicating

with scales.

Check that the scales cable is plugged in

properly. Switch the franking system off

and then on again. Please contact us on

our hotline if this does not correct the

problem.

The scales do not come to rest. The scales platform is not at

rest. It is therefore not possible

to determine the weight.

The scales should be installed in a vibra-

tion-free place. Even the draught from

fans etc. can cause this message.

Overloaded scales. The weight put on the plat-

form exceeds the capacity of

the scales.

Please remember: The maximum capacity

of the Frama S2 scales is 2kg, 5kg for the

Frama S5 scales and 30kg for the S30

scales. Do not use the scales platform as a

storage place.

Scale Underload A weight was on the scales

when the franking system was

switched on.

Always make sure that the scales platform

is clear when the franking system is

switched on.