Operation Manual

Frama Matrix F10 / F12
48
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AutoConnect
Do you want to connect automatically
to FramaOnline2?
Daily data synchronisation
with the Royal Mail.
See section 3.3. Inspec-
tion/AutoConnect on page 18.
10.2. Scales messages (only if scales are connected)
Display message
Cause
Remedy
Scales communication error.
Your Frama Matrix F10 / F12
franking system not com-
municating with scales.
Check that the scales cable is plugged
in properly. Switch the franking system
off and then on again. Please contact us
on our hotline if this does not correct
the problem.
The scales do not come to rest.
The scales platform is not at
rest. It is therefore not possi-
ble to determine the weight.
The scales should be installed in a vi-
bration-free place. Even the draught
from fans etc. can cause this message.
Overloaded scales.
The weight put on the plat-
form exceeds the capacity of
the scales.
Please remember: The maximum ca-
pacity of the Frama S2 scales is 2kg,
5kg for the Frama S5 scales and 30kg
for the S30 scales. Do not use the
scales platform as a storage place.
Scale Underload
A weight was on the scales
when the franking system
was switched on.
Always make sure that the scales plat-
form is clear when the franking system
is switched on.