Trouble Shooting

again;
4. Check the log information of “Foxit WebPDF Reader for SharePoint”, and find out the
error information.
Q6. How to make “Foxit WebPDF Reader Conversion Service” works on the new
added application server in the SharePoint farm?
Run the following PowerShell command to install “Foxit WebPDF Reader Conversion
Service” in the new application server:
New-FoxitConversionServiceInstance [-Provision] <Boolean>
”Foxit WebPDF Reader Conversion Service” will be installed and started if Provision value is 1.
Q7. When opening a PDF file via WebPDF Reader, a dialog showing “Failed to load
file” pops up, how do you solve it?
Check if you are in the following situation:
1. Your server is SharePoint 2010 Foundation, and WebPDF for SharePoint is 2.0.1 version.
2. The server-end log file where you can find in: “C:\FoxitWebReaderLog\Service” shows
message like this:
[Logger Start]
2014-12-15 12:48:38,588 [8] ERROR FoxitWebReader WFE [(null)] - The session state service
has not been enable.
System.InvalidOperationException: Operation is not valid due to the current state of the
object.
[Logger End]
It means that the session has not been started. Please follow the steps below to start the session.
 Go to SharePoint Administrator Center > Web Applications > Manage Features.
 Find “Foxit web config”, click “Deactivate” and then click “Activate”.
If this does not work, try the following steps:
 Open your IIS manager and then open the relevant web app.