Trouble Shooting

Please read this troubleshooting guide to solve a problem if you meet the following problems.
Q1. Foxit WebPDF has been successfully installed, but there is no “View by Foxit
WebPDF Reader” option in the File list.
Please use following steps to make sure that the “Foxit WebPDF Reader” feature has been
activated in the corresponding site collection.
First, you should visit the website which needs to enable Foxit WebPDF Reader.
Take “Test2” website for instance, you can follow the steps below to enable Foxit WebPDF
Reader.
 Visit the Homepage of “Test2” website, select “Site Actions” and click ”Site Setting” from
the drop-down menu.
 Click “Site Collection Features”.
 Check whether “Foxit WebPDF Reader” has been activated. If not, click “Activate” to
activate it. If it has been activated, reactivate the feature again.