Trouble Shooting

 Click “Database configuration” under “Foxit WebPDF Reader Global Configuration”.
 Input the database server instance in “Database Server”, Database Name in “Database
Name” and the account name and password of the database in “Account” and
“Password” respectively (please make sure the database is in the database server).
 Click “OK” to finish and go back to the main page.
2013-09-1711:00:51,063[STPSmartThreadPoolThread#1]ERRORFoxitWebReaderService[(null)]-
GetDocMainfestException:
System.Runtime.InteropServices.COMException(0x80004027):RetrievingtheCOMclassfactoryfor
componentwithCLSID{D017DC69-1B40-4FE1-AF68-361F627B0140}failedduetothefollowingerror:
80004027.
atFoxit.HtmlReader.BLL.CallDll.FXPDF2ImgWrapper..ctor()
atFoxit.WebReader.Conversion.Framework.PDFConversionHandler.GetDocMainfest(TaskContext
taskContext,DocMainfestRequestrequest,ConversionResponse&outResponse)
The above log information indicates that the connection to Foxit Com component failed.
Please make sure the COM component has been installed on the current server.
To check whether the COM components have been installed in the server, use the PowerShell