How to Guide

Troubleshooting

1. Pairing Unsuccessful

a. Make sure that your smartphone or tablet is connected

to the desired Wi-Fi network.

b. Make sure that the Wi-Fi network your smartphone or

tablet is connected to is a 2.4GHz network, not a 5GHz

network. This is only necessary when pairing.

c. Make sure that the Wi-Fi signal is strong at the desired

installation location.

d. Unplug or power down other Wi-Fi devices to minimize

wireless interference during setup.

e. Double check that you are entering the correct Wi-Fi

network password.

2. Doesn’t work properly | Signal Loss

a. Check that your Fox & Summit device location is within

Wi-Fi range.

b. Depending on your device’s location, using a Wi-Fi

range extender may be necessary.

c. Check that your Wi-Fi router is working properly.

Consult the manufacturer of your Wi-Fi router for more

information.

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