Instructions

INVERTER & CHARGER
WARRANTY POLICY
VERSION 1.6 - 17/12/2020
3
Foxess Co., Ltd No. 11, Lijiang Rd, Xinwu District, Wuxi, China, 214028
of the claim. Fox is obliged to approve and dispatch the Product within 3 working days subject to availability of the product. Once the
replacement is completed, the Installer is obliged to arrange the shipping of the faulty product to Fox within a maximum of thirty (30)
days of the replacement being received. Failure to do so will forfeit eligibility for the service rebate outlined in section 5.
If an allegedly faulty Product is returned to Fox pursuant to this Policy, and is found by Fox to be free of defects that would qualify it
for replacement under this policy, or due to limited liability as stated in section 6, Fox will apply a flat-rate inspection charge for each
Product and/or will seek to recover the full costs of the replacement Product.
Note: Any Product replacement has to be approved by Fox in all cases. Any replacement of the Product issued without the consent of
Fox will invalidate an associated claim.
9. Further Rights at Law
In addition to the warranty provided by Fox, the end-user/Installer have statutory rights that will not be limited or replaced by this
warranty. The products provided by Fox comes with guarantees that cannot be excluded under consumer laws in the
country/territory where the product is installed.
Contact Information
Foxess Co., Ltd
11, Lijiang Road, Xinwu District, Wuxi City, Jiangsu Province, China 214028
[e-mail]