Warranty

This warranty gives you specific legal rights and you may also have other rights, which may vary
from state to state.
3-Year Limited Stain & Soil Warranty
Foss warrants that QuietWall will resist stains from most household food and beverages for three
years from the original date of installation, excluding those with strongly colored natural disperse
dyes, such as those found in some brands of mustard, herbal tea, and red wine. Stain resistant
properties may be affected by exposure to very hot substances and this limited warranty excludes
any stains that may occur under this condition, such as hot beverages. Non-food stains are also
excluded under this limited warranty, including, but not limited to hair dyes, shoe polish, paints, and
other materials which change or destroy product color such as bleaches, acne medications, drain
cleaners, plant food, iodine, vomit, and urine or feces.
The product may change color due to dry soil accumulation. Foss warrants QuietWall will not have
“noticeable color change” (as defined below) due to dry soil deposits as a result of normal, indoor
residential use and permanent noticeable color change that cannot be removed using Foss
recommended care and cleaning methods.
Noticeable color change is defined as change greater than 3 using standardized rating scales
(Grey Scales- AAT CC Evaluation Procedure 1 or equivalent in the U.S. or via Test method 121 in
Canada). This limited warranty does not cover color changes due to grease, mud, asphalt, tar,
paints, ink, rust, blood, cement, materials that permanently destroy dyes or alter colors such as
bleaches, acne medications, drain cleaners, and plant food, urine and feces, vomit, appearance or
color changes due to burns, pets, cuts, shading or pile reversal, or athletic equipment. Following
the Foss care and cleaning procedures is essential to minimize staining and dry soil color change.
This limited warranty does not cover odor.
To obtain benefits from this limited warranty, any claims must be sent in writing, along with
defective product(s), to: Foss Manufacturing Company, LLC, 11 Merrill Industrial Drive, Hampton,
NH 03842. Foss will respond promptly to any notification of a warranty claim, but reserves the right
to inspect and test the product prior to replacement.
Foss makes no warranty of merchantability or fitness for a particular purpose. The sole remedy
provided by these warranties or any implied warranty is replacement remedies for incidental or
consequential damages are expressly excluded. Some states do not allow the exclusion of
limitation incidental or consequential damages, so the above limitations may not apply to you.
This warranty give you specific legal rights and you may also have other rights, which may vary
from state to state.