Warranty

Foss
®
Manufacturing Company, LLC – Corporate Office
11 Merrill Industrial Drive | Hampton, NH 03842 USA | 603-929-6000 · 800-746-4019 · fax: [phone]
www.fossmfg.com
Foss Manufacturing Company, LLC warrants that our carpet will resist stains from most household food and
beverages for one year from the original date of installation, excluding those with strongly colored natural
disperse dyes, such as those found in some brands of mustard, herbal tea, and red wine. Stain resistant
properties may be affected by exposure to very hot substances and this limited warranty excludes any stains that
may occur under this condition, such as hot beverages. Non-food stains are also excluded under this limited
warranty, including, but not limited to hair dyes, shoe polish, paints, and other materials which change or destroy
carpet color such as bleaches, acne medications, drain cleaners, plant food, iodine, vomit, urine or feces other
than pet (domestic dog or cat) urine or feces.
Any carpet may change color due to dry soil accumulation caused by foot traffic. Foss warrants our
Indoor/Outdoor carpets will not have “noticeable color change” (as defined below) due to dry soil deposits as a
result of foot traffic from normal, indoor and outdoor owner-occupied residential use and permanent noticeable
color change that cannot be removed using Foss recommended carpet care and cleaning methods.
Noticeable color change is defined as change greater than 3 using standardized rating scales (Grey Scales- AAT
CC Evaluation Procedure 1 or equivalent in the U.S. or via Test method 121 in Canada).
This limited warranty does not cover color changes due to grease, mud, asphalt, tar, paints, ink, rust, blood,
cement, materials that permanently destroy dyes or alter colors such as bleaches, acne medications, drain
cleaners, and plant food, urine and feces other than pet (domestic dog and cat) urine and feces, vomit,
appearance or color changes due to burns, pets, cuts, shading, or pile reversal, furniture depressions, or athletic
equipment. Following the Foss carpet care and cleaning procedures is essential to minimize staining and dry soil
color change.
This limited warranty does not cover odor.
To obtain benefits from this limited warranty, any claims must be sent in writing, along with defective carpet(s), to:
Foss Manufacturing Company, LLC, 11 Merrill Industrial Drive, Hampton, NH 03842. Foss will respond promptly
to any notification of a warranty claim, but reserves the right to inspect and test the carpet prior to replacement.
Foss Manufacturing Company, LLC makes no warranty of merchantability or fitness for a particular purpose. The
sole remedy provided by these warranties or any implied warranty is replacement remedies for incidental or
consequential damages are expressly excluded. Some states do not allow the exclusion of limitation incidental or
consequential damages, so the above limitations may not apply to you.
This warranty gives you specific legal rights and you may also have other rights, which may vary from state to
state.
This warranty specifically exclude stairs, as application on stairs is not advised.
*For warranty details go to: http://www.fossmfg.com/support/warranty/
1-Year Limited Stain & Soil Warranty
Indoor/Outdoor Carpet
1-Year Limited Warranty Information