User Manual Model: FI8910W Indoor Pan/Tilt Wireless IP Camera Color: Black Color: White
www.foscam.com Table of Contents 1 Overviews ................................................................................................................................. 2 1.1 Key Features .......................................................................................................................................................3 1.2 Read Before Use ................................................................................................................................................
www.foscam.com 4 APPENDIX .............................................................................................................................. 58 4.1 Frequently Asked Questions .............................................................................................................................58 4.2 Default Parameters ...........................................................................................................................................62 4.3 Specifications .............
www.foscam.com 1.1 Key Features ● Powerful high-speed video protocol processor ● High Definition Color CMOS Sensor ● 300K Pixels ● IR night vision (Range: 8m) ● Pan 300 degree, tilt 120 degree ● Optimized MJPEG video compression for transmission ● Multi-level users’ management and passwords definition ● Embedded Web Server for users to visit by IE ● Wi-Fi compliant with wireless standards IEEE 802.
www.foscam.com 1.3 Packing Contents ● IPCAM×1 ● CD×1 ● Wi-Fi Antenna×1 (only available for wireless ● Quick Installation Guide×1 model) ● DC Power Supply×1 ● Warranty Card×1 ● Mounting bracket×1(option) ● Network Cable×1 1.4 Physical Description Front Panel 1 2 3 5 4 Figure 1.1 1 Speaker: Built-in speaker 2 LENS: CMOS sensor with fixed focus lens 3 Infrared LED: 11 IR LEDs 4 Microphone: Built-in microphone 5 WIFI Antenna: Wireless Antenna Shenzhen Foscam Intelligent Technology Co.
www.foscam.com Back View Figure 1.2 LAN: RJ-45/10-100 Base T Power: DC 5V/2A Power supply Network Light: The LED will blink when power and network cable are plugged in Power Light: If the power adapter works well, the light will turn on Audio Input: This jack is used to plug an external microphone Audio Output: This jack is used to plug an external speaker Bottom View There are up to three labels located on the body of the camera; this is an important feature of original Foscam cameras.
www.foscam.com 2 Surveillance Software GUI Please refer to the Quick Installation Guide if you install the camera at first time. After finishing quick installation, you can take time to learn the operation of the software. 2.1 Login Window 1 2 3 4 5 6 Figure 2.1 Please check the login window above, it was divided to 6 sections from no. 1 to 6. Section1 Select Language FOSCAM camera supports up to multi-languages, such as English, Spanish, Deutsch and so on.
www.foscam.com Section2 FOSCAM Website Link There is an access link to Foscam website homepage, if you need tech support you can contact Foscam directly. Section3 ActiveX Mode If your PC is windows based OS, such as Windows XP, Windows7, Windows Vista and you are using IE-based browsers like IE6, IE7, IE8, please choose IE ActiveX Mode login mode. . Section4 Server Push Mode If you are using non-IE based browser, like Firefox, Safari, Google Chrome please choose Server Push Mode mode.
www.foscam.com 2.2 Surveillance Window Select the ActiveX mode and you will enter the surveillance window. 1 6 2 3 4 5 Figure 2.2 Section1 7 Device Name Default device name is Anonymous. You can define a name for your camera as you like (Please go to chapter 3.1 and read how to set it) Section2 Multi-Device Window The firmware inside the camera supports up to maximum of 9 cameras being monitoring at the same time. You can add other cameras in multi-device setting (read chapter 3.5).
www.foscam.com . Figure 2.3 Section3 Image Parameters Settings OSD OSD is used to add timestamp on the video. There are five text colors to choose from: Black, red, yellow, white, blue. Shenzhen Foscam Intelligent Technology Co.
www.foscam.com Add OSD on record Select this option if you want to add a timestamp to recordings. Resolution 1) 320x240-------QVGA 2) 640x480-------VGA There are two resolutions, the bigger one (VGA) is 640x480 pixels, and the smaller one (QVGA) is 320x240 pixels. The bigger the resolution, the better of the image quality is, but the lower the frame rate is. If you are accessing the camera via internet and want to get more fluent video streaming, please select resolution QVGA 320x240.
www.foscam.com 2) Set----------- Click Set to save the position you need the camera to remember 3) Go----------- Click Go to make the camera move the preset position 4) Number button from 1 to 8--------You can click the number button with preset position, and the camera will go to the preset position. How to do preset position? We can start preset settings from position 1. Firstly, select no. 1 within the menu of Preset on the panel.
www.foscam.com : Click this icon; camera will rotate up and down. Click to stop. : Click this icon; camera will rotate left and right. Click : Click this icon, all the IR lights will turn on. Click Section5 to stop. to turn off them. Device Management Device Management ------Path to Administrator Control Panel, Click it, and it will lead to Administrator Control Panel.
www.foscam.com computer speakers to hear from the camera’s microphone. Onscreen Mouse Control Double click right mouse on the surveillance window, then left click on the screen to indicate the camera move direction you prefer, press the left mouse and the camera’ Len will move to the corresponding direction.. Double click right mouse again, cancel onscreen mouse control.
www.foscam.com Record and multi-device function are controlled by ActiveX controller, therefore Firefox or Google Chrome, Safari browsers will not allow these functions. For Firefox, Google Chrome, Safari, you should select the Server Push Mode and you can see the following screen: Figure 2.5 For the first time using audio, you need to download and install VLC plugin, Click Audio, and you can see the download website. Shenzhen Foscam Intelligent Technology Co.
www.foscam.com Figure 2.6 During the installation, you must select Mozilla plugin as in Figure 2.7. Figure 2.7 Shenzhen Foscam Intelligent Technology Co.
www.foscam.com 3 Advanced Camera Settings Click the bar “Device Management”, goes to Administrator Control Panel to make advanced camera settings. 3.1 Device Status Figure 3.
www.foscam.com Another Way: Double click the the icon “IP Camera.exe” , select the camera IP, right click and select the Basic Properties, you can also see the Firmware Version and MAC Address, such as the following screen: Figure 3.2 Figure 3.3 Shenzhen Foscam Intelligent Technology Co.
www.foscam.com 3.2 Alias Settings Default alias is Anonymous. You can define a name for your camera here such as apple. Click Submit to save your changes. The alias name supports special characters. Click the option here to modify the device name Enter the device name as you like. Use different names to identify multi-cameras Figure 3.4 3.3 Date & Time Settings Choose the time zone of your country. You can choose Sync with NTP Server or Sync with PC Time.
www.foscam.com 3.4 User Settings Here you can create users and set permission levels, visitor, operator or administrator. Click Submit to save these settings. The camera will reboot. You can set different permission levels, but at least one administrator Figure 3.6 Here you can also set one important file locations for the camera, the Alarm Record Path. Simply click Browse and choose the path to the required folder.
www.foscam.com 3.5 Multi-Device Settings If you want to view multi-surveillance screens on one window, you need to login one camera, and set it as the main device, and do Multi-Device Settings, add other cameras to the first one camera. Before you do multi-cams settings, you need to assign different port such as 81, 82, 83, 84, 85, 86, 87, 88 to the cameras if there is 8 cams installed. The firmware within the camera can support a maximum of 9 devices monitoring all at the same time. 3.5.
www.foscam.com Click Submit after add all cameras Figure 3.7b Back to Surveillance Windows, and click Four Windows option, you will see four cameras you added. Figure 3.8 Shenzhen Foscam Intelligent Technology Co.
www.foscam.com Figure 3.9 3.5.2 Add cameras in WAN If you want to view all cameras via the internet(remote computer), you will need to add them using DDNS domain name. Firstly, make sure all of the cameras you added can be accessed through the internet. (Read How to configure DDNS settings in chapter 3.10) Login to the first camera using a DDNS domain name and port. Shenzhen Foscam Intelligent Technology Co.
www.foscam.com Use DDNS domain name and port to login Make sure each camera you need add could login with DDNS name and port Figure 3.10 If you have several cameras, you can use the same DDNS domain name; you only need to set a different port number for each camera. Click Multi-Device Settings. Choose The 2nd Device. Fill in the 2nd camera’s name, DDNS domain name, port number. Enter user name and password and then choose Add. (Figure 3.
www.foscam.com 1 2 3 4 Figure 3.11 1----- The 2nd camera’s name 2----- Fill in the 2nd camera’s DDNS host not LAN IP 3 ---- Enter the 2nd camera’s user name and password 4---- Click Add button and to take effect Add the other cameras in the same way. Click Submit to save. Shenzhen Foscam Intelligent Technology Co.
www.foscam.com Click submit after finishing all settings Figure 3.12 Return to video window. You will see all of the cameras accessible through the internet. When you are away from home, you can use the first camera’s DDNS domain name and port to view all the cameras via internet. Figure 3.13 Shenzhen Foscam Intelligent Technology Co.
www.foscam.com 3.6 Basic Network Settings If you want to set a static IP for the camera, select Basic Network Settings. Keep the camera in the same subnet of your router or computer. Figure 3.14 Changing settings here is the same as using the IP Camera Tool. (Figure 3.17/3.18) It is recommended that you use the subnet mask, gateway and DNS server from your locally attached PC.
www.foscam.com Figure 3.15 Figure 3.16 If you don’t know the DNS server, you can use the same settings as the Default Gateway. Network lamp: There is a network lamp on the back of the camera, select it and when the network connection are working, the lamp will turn on and blink. Shenzhen Foscam Intelligent Technology Co.
www.foscam.com Another way to change the camera’s LAN IP and HTTP Port no. Open the IP Camera Tool, select the camera you want to change the port no, right click on the IP address link, and goes to Option ”Network Configuration”, it pops up another dialogue showed as the following screen Select the camera you want to change the LAN IP or port no, right click Figure 3.17 Figure 3.18 IP Address: Fill in the IP address assigned and make sure it is in the same subnet as your computer or router. (I.e.
www.foscam.com Http Port: The default Lan port is 80.You can set another port number, such as port 8005, 8100.etc. User&Password: Default administrator user name is admin with no password. If the prompt “Subnet doesn’t match, dbclick to change!” appears, please enable DHCP set camera’s IP address and gateway once again. 3.7 Wireless Settings Wireless Lan Settings support three modes: Infra(Do wireless lan settings manually) and WPS (Wi-FI Protected Set-up) and Ahoc..
www.foscam.com Click Scan Button to search WIFI device Figure 3.19 Step 02) Click the SSID of your router in the list, the corresponding information (SSID & Encryption) will be filled in the following boxes automatically. You will only need to fill in the share key. Make sure that SSID, Encryption and share key you filled in for the camera are exactly the same for your router.
www.foscam.com of the camera will be showed again on the window of the IP Cam Tool. You have done wireless connection of the camera successfully. If the camera has a dynamic IP, after the wireless settings, the IP will be changed. Note If fail to make WiFi connection, please refer to seller or us for help. 3.7.2 WPS (Wi-Fi Protected Set-up) Step 01) Please use a small round stick or like toothpick to press and hold the RESET button for four seconds. .
www.foscam.com Step 01) Enable wireless and choose Adhoc mode. Fill in a SSID to identify the IPCAM and then set the security mode, you can choose none or others. Click Apply. Figure 3.21 Step 02) Plug out the network cable and the camera will restart.. Open the wireless network card of PC and search the wireless network around the area. You can find the SSID you filled for the camera (Figure 3.21). Figure 3.22 Step 03) Disabled the wired connection of the PC. Select the SSID you filled at Figure3.
www.foscam.com same subnet. Open the IP Camera Tool, you can search the camera LAN IP again. 3.8 ADSL Figure 3.23 If you are connecting the camera directly to a ADSL modem, you can do ADSL settings with your ADSL account &password provided by the ISP, then make the camera connected to the network. Enter the ADSL user and password Figure 3.24 Shenzhen Foscam Intelligent Technology Co.
www.foscam.com 3.9 UPnP Settings Figure 3.25 The default UPnP status is closed. You can select the checkbox and open UPnP, then the camera’s software will be configured for port forwarding. Back to the “Device Status” panel, you can see the UPnP status: There may be issues with your routers security settings, and sometimes may error. We recommend you configure port forwarding manually on your router (Figure 3.30). Shenzhen Foscam Intelligent Technology Co.
www.foscam.com 3.10 DDNS Service Settings FOSCAM camera has embedded a unique DDNS domain name when producing, and you can directly use the domain name, you can also use the third party domain name. FOSCAM domain name Here take camera.myfoscam.org for example. Go to option of DDNS Service Settings on the administrator panel, you can see the domain name. Figure 3.26 Now you can use http:// Domain name + HTTP Port to access the camera via internet. Take hostname camera.myfoscam.org and HTTP Port no.
www.foscam.com Click here to register Figure 3.27 Please register an account step by step according to instructions on www.no-ip.com After registration, please login your email which used to register. You will receive an email from website, please click the link to activate your ACCOUNT as indicated in email. Secondly: Login the link with the registered username and password to create your domain name. Shenzhen Foscam Intelligent Technology Co.
www.foscam.com Figure 3.28 Figure 3.29 Please create the domain name step by step according to instructions on www.no-ip.com Step 2, DO DDNS Service Settings within the Camera Please set DDNS Service Settings within the camera by hostname, a user name and password you’ve got from www.no-ip.com Shenzhen Foscam Intelligent Technology Co.
www.foscam.com Take hostname ycxgwp.no-ip.info, user name foscam, password foscam2012 for example. Firstly, goes to option of DDNS Service Settings on the administrator panel. Secondly, select No-Ip as a server in the Third Party DDNS.. Thirdly, fill foscam as DDNS user, fill password foscam2012 as DDNS password, fill ycxgwp.no-ip.info as DDNS domain and server URL, Then click save to make effect. The camera will restart and to take the DDNS settings effective.
www.foscam.com Figure 3.30 ③ Use domain name to access the camera via internet After the port forwarding is finished, you can use the domain name+ http no. to access the camera via internet. Take hostname ycxgwp.no-ip.info and http no. 88for example, the accessing link of the camera via internet would be http:// ycxgwp.no-ip.info:88 Shenzhen Foscam Intelligent Technology Co.
www.foscam.com 3.11 Mail Service Settings If you want the camera to send emails when motion/sound has been detected, Mail Service Settings will need to be configured. 1 2 Figure 3.31 1----- Sender 5 Mailbox for sender must support SMTP 2----- Receiver Mailbox for receiver need not support SMTP,you can set 4 receivers 3----- SMTP Server/ Port Enter SMTP server for sender. SMTP port is usually set as 25.
www.foscam.com . Figure 3.32 If the test fails with one of the following errors after clicking Test, verify that the information you entered is correct and again select Test . 1) Cannot connect to the server 2) Network Error. Please try later 3) Server Error 4) Incorrect user or password 5) The sender is denied by the server. Maybe the server need to authenticate the user, please check it and try again 6) The receiver is denied by the server.
www.foscam.com 3.12 MSN Setting If you want the camera send its current internet IP address to you or your friends, please set MSN settings. Acquire an MSN ID for the IPCAM first, then follow the instructions as per Figure 3.33. Fill in the user and password of the MSN ID you applied for your camera MSN ID in this list can chat with the camera Figure 3.33 Click Submit and go to the “Device Status” screen and verify the MSN settings are succeed. Shenzhen Foscam Intelligent Technology Co.
www.foscam.com Figure 3.34 When the MSN ID in the Friends list login the MAN, he can chat with camera. For example: Foscam13(this account contained in the Friends list) log in MSN, and double click the camera’s account (foscam31), then enter “url?”, the camera will send it’s current IP address to you. Figure 3.35 Shenzhen Foscam Intelligent Technology Co.
www.foscam.com Note: Create a new MSN account for the camera, do not use the same MSN account as you would like to chat with your friends. When the camera login uses the MSN account, this account cannot be used for anything else when the camera works. 3.13 FTP Service Settings If you want to upload images to your FTP server，you can set FTP Service Settings. Figure 3.36 Shenzhen Foscam Intelligent Technology Co.
www.foscam.com Figure 3.37 FTP server: If your FTP server is located on the LAN, you can set as Figure 3.36. If you have an FTP server which you can access on the internet, you can set as Figure 3.37. FTP Port: Usually the port is 21. FTP Upload Folder: Make sure that the folder you plan to store images exists as the camera can’t create the folder itself. Also, the folder must be read/writable.
www.foscam.com Click Submit to save these settings. Click Test, the following screen displays if successful. Figure 3.38 The following errors may occur: 1) Can not connect to the server. Check if the FTP Server is correct. 2) Network Error. Please try later. 3) Server Error. 4) Incorrect user or password. Check the username and password. 5) Cannot access the folder. Verify the folder exists and your account is authorized 6) Error in PASV mode. Verify the server supports PASV mode. 7) Error in PORT mode.
www.foscam.com 3.14 Alarm Service Settings IP Camera supports Motion Detection Alarmed and Sound Detection Alarmed, when the motion or sound has been detected, it will send email alerts or upload images or record. 1 2 3 4 5 Figure 3.
www.foscam.com Here you can see the alarm status Figure 3.40 There are four alarm indicators: 1) Camera will send emails when motion/sound is activated. If you want to receive images when motion is detected, you must set Mail Service Settings first. (Figure 3.31) Then set motion alarm as follows: Figure 3.41 2) Upload images via FTP server when motion/sound trigger. To upload images to an FTP server when motion/sound is detected, you must set FTP Service Settings(Figure 3.36/3.
www.foscam.com Select this option Set an interval for images to upload Figure 3.42 3) You can hear the beep sound when the alarm has been detected. Select this option Figure 3.43 4) The camera will record automatically for one minute after motion/sound is detected. You can find the recording file in the folder which you set previously. (Figure 3.6) Shenzhen Foscam Intelligent Technology Co.
www.foscam.com Select the checkbox When you enable motion alarm, the camera will record automatically and store the recording file to the folder you configured. This icon is used to Figure 3.44 control whether the folder opens or not. Alarm Scheduler: Here are two ways to set the alarm. 1) Alarm at any time when motion/sound is detected. Don’t select Scheduler. Click Submit and the camera will alarm at any time when motion is detected. Figure 3.45 Shenzhen Foscam Intelligent Technology Co.
www.foscam.com Another Way: select Scheduler, and click “set All”, you will see all time boxes turn blue as in the following picture. Click Submit and the camera will alarm at any time when motion is detected. Figure 3.46 2) Specify an alarm schedule. If you want the camera to alarm during set times select Scheduler and set time range. If you want to select one serial area, you can click any number between 00 and 23 on the first row, the corresponding column will be selected and it will turn blue.
www.foscam.com Figure 3.47 If you want to select discrete area, you click the left button on the box of time range. It will turn blue. If you want to delete it, just click the left button and it will turn grey. Figure 3.48 Shenzhen Foscam Intelligent Technology Co.
www.foscam.com 3.15 PT Settings You can set pan/tilt speed. Normally, PT speed is 3. The larger the setting number, the lower speed. Don’t enable the checkbox “disable preset” if you want to use the function of preset, it will be effective after you reboot device. Figure 3.49 Patrol rounds horizontal: Set the round between 1 and 10, then click Submit. Back to surveillance window.
www.foscam.com 3.16 Upgrade Device Firmware When you upgrade the camera, please upgrade system firmware first and then upgrade the Web UI. Upgrade system firmware Upgrade Web UI Figure 3.50 Click Browse, choose the correct bin file and then click Submit to upgrade. Don’t shut down the power during upgrade until the IP camera tool finds the camera again. Upgrade Firmware by IP Camera Tool Double click the IP Camera Tool shot icon , select the Camera IP that you want to upgrade the firmware.
www.foscam.com Figure 3.51 Enter the User name and password Figure 3.52 CAUTION: If your camera works well with the current firmware, we recommend not upgrading. Please don’t upgrade the firmware unnecessarily. Your camera may be damaged if misconfigured during an upgrade. NOTE: 1) Please ensure you have download the correct firmware package for your camera before upgrading. Read the upgrade documentation (readme.txt file) in the upgrade package before you upgrade.
www.foscam.com 3.17 Backup & Restore Settings Click Submit to save all the parameters you have set. These parameters will be stored in a bin file for future use. The bin file can be reloaded to restore the parameters that were set. Click Submit parameters to store Load the parameters bin file Figure 3.53 3.18 Restore Factory Settings All parameters will return to factory settings if selected. 1 2 Figure 3.54 Shenzhen Foscam Intelligent Technology Co.
www.foscam.com 3.19 Reboot Device Click Reboot Device to reboot the camera. This is similar to unplugging the power to the camera. 3.20 Log The log record shows who accessed the camera and when. (Figure 3.55). Figure 3.55 3.21 Back This will take you back to the surveillance window. Shenzhen Foscam Intelligent Technology Co.
www.foscam.com 4 APPENDIX 4.1 Frequently Asked Questions NOTE: Always verify network connections are working by checking the status of the indicators on the network server, hub and network card. 4.1.1 I have forgoten the administrator username and/or password To reset the administrator username and password, press and hold down the RESET BUTTON for 10 seconds. Upon releasing the reset button, the username and password will return to the factory default administrator username and password.
www.foscam.com 4.1.3 No Pictures Problems Video streaming is managed by the ActiveX controller. If the ActiveX controller isn’t installed correctly you will see no video image. There are two ways to resolve this problem: 1) Reinstall “IP Camera Tool” and ActiveX controller（recommended）. 2) Download ActiveX controller and set the security setting of IE: IE browserToolInternet ProperSecurityCustom LevelActiveX control and Plug-ins.
www.foscam.com Change another port number Figure 4.2 NOTE: Make sure that your firewall or anti-virus software does not block the camera or ActiveX. If you cannot see live video, try shutting down the firewall or anti-virus software and try again. 4.1.4 Can’t access IP camera on internet Possible reasons why camera is not accessible on the internet: 1) ActiveX controller is not installed correctly 2) The port which the camera uses is blocked by a Firewall or Anti-virus software.
www.foscam.com 4.1.7 Couldn’t find the shortcut on the desktop after install IP camera tool If you use Windows7 or Vista and the shortcut is missing after installing the IP camera tool, check the path of IP Camera program. For example, if it was pointing to C:\Windows\System32\IPCamera.exe. Please fix this by pointing the shortcut to the correct path C:\Windows\SysWOW64\IPCamera.exe. After this you should be able to use the shortcut without any problems. 4.1.
www.foscam.com 4.1.12 Only see black screen or undefined characters when using remote login If you could access the login page remotely, this indicates that your DDNS settings are correct. If you are unable to see live video but only some undefined characters, this may be due to the internet speed issues or the camera using Wi-Fi. . 4.2 Default Parameters Default network Parameters IP address: obtain dynamically Subnet mask: 255.255.255.
www.foscam.com Audio Communication Power Environment PC Requirements Certification Input Built-in Microphone Output Built-in Speaker,with a audio jack Audio Compression MJPEG Ethernet One 10/100Mbps RJ-45 Supported Protocol HTTP,FTP,TCP/IP,UDP,SMTP,DHCP,PPPoE,DDNS,UPnP,GP RS Wireless Standard IEEE 802.11b/g/n Data Rate 802.11b: 11Mbps(Max.) 802.11g: 54Mbps(Max.) 802.11n: 150Mbps(Max.
