User Manual Model: FI8910E Indoor Pan/Tilt PoE Camera Color: Black Color: White
www.foscam.com Table of Contents 1 Overviews................................................................................................................................................. 1 1.1 Key Features.......................................................................................................................................................................1 1.2 PoE (Power over Ethernet).........................................................................................................
www.foscam.com 3.21 Back................................................................................................................................................................................. 48 4 APPENDIX..............................................................................................................................................48 4.1 Frequently Asked Questions.........................................................................................................................
www.foscam.com 1 Overviews FOSCAM FI8910E is an integrated IP Camera solution with 802.3af compliant POE based on the TCP/IP standard. It combines a high quality digital video camera, with a powerful web server, to bring clear video to your desktop from anywhere on your local network or the Internet. The basic function of IPCAM is transmitting remote video on the IP network. The high quality video image can be transmitted with 30fps speed on the LAN/WAN by using MJPEG hardware compression technology.
www.foscam.com ● Supports MSN ● Supports Gmail as sender on mail service settings ● Supports audio on Firefox, Google Chrome and Safari ● Providing Phone APPs for Android and iPhone users ● Providing Central Management Software to manage or monitor multi-cameras 1.2 PoE (Power over Ethernet) The Network Camera is POE-compliant, allowing transmission of power and data via a single Ethernet cable. Such as the following picture: connect the Network Camera to a PoE-enabled router/ switch via Ethernet cable.
www.foscam.com Front Panel 1 2 3 4 Figure 1.1 1 Infrared LED: 11 IR LEDs 2 LENS: CMOS sensor with fixed focus lens 3 Speaker: Built-in speaker 4 Microphone: Built-in microphone Back View Figure 1.
www.foscam.com a clone one. Cloned Foscam cameras can not use original firmware and are not eligible for warranty or technical services. FOSCAM domain name Figure 1.3 Reset button: Press and hold down the RESET BUTTON for 10 seconds. when released the IP camera will be reset back to factory default settings. You must power on the camera before reset. 2 Surveillance Software GUI Please refer to the Quick Installation Guide if you install the camera at first time.
www.foscam.com 2.1 Login Window 1 2 3 4 5 6 Figure 2.1 Please check the login window above, it was divided to 6 sections from no. 1 to 6. Section1 Select Language FOSCAM camera supports up to multi-languages, such as English, Spanish, Deutsch and so on. You can select the language you need via pull down the dropdown toolbar and click on the language to switch. Section2 FOSCAM Website Link There is an access link to Foscam website homepage, if you need tech support you can contact Foscam directly.
www.foscam.com Server Push Mode mode. Section5 Mobile Phone If you are using the Mobile to access the camera, here you need to select Mobile Phone login mode. Section6 Note Note that when you login the camera, please select the corresponding login mode. 2.2 Surveillance Window Select the ActiveX mode and you will enter the surveillance window. 6 1 2 3 4 5 Figure 2.2 7 Section1 Device Name Default device name is Anonymous. You can define a name for your camera as you like (Please go to chapter 3.
www.foscam.com Section2 Multi-Device Window The firmware inside the camera supports up to maximum of 9 cameras being monitoring at the same time. You can add other cameras in multi-device setting (read chapter 3.5). . Figure 2.3 Section3 Image Parameters Settings Shenzhen Foscam Intelligent Technology Co.
www.foscam.com OSD OSD is used to add timestamp on the video. There are five text colors to choose from: Black, red, yellow, white, blue. Add OSD on record Select this option if you want to add a timestamp to recordings. Resolution 1) 320x240-------QVGA 2) 640x480-------VGA There are two resolutions, the bigger one (VGA) is 640x480 pixels, and the smaller one (QVGA) is 320x240 pixels. The bigger the resolution, the better of the image quality is, but the lower the frame rate is.
www.foscam.com After that, you can select no. 2 within the menu of Preset on the panel, and move the camera and stop at another place, and set as preset position 2. You can do all the 8 preset positions with this method. If you want to see the preset position you have set, such as the position 1, only select the set no.1 ,and click go button, the camera will go to position no.1. Flip & Mirror You can flip the image by enabling Flip button, or mirror the image by enabling Mirror button.
www.foscam.com 1------Record Button Click it and it pop-up a path-setting window, you can select the storage path and the record file name. At the same time the record icon changes to ,, Click it again and stop recording. 2------Snapshot Click it to make snapshot and it pop-up a window which picture you snapshot, right click in the window and save the picture to anywhere you want. 3------Full Screen Click it to make full-screen, or you can double click the surveillance screen to make full-screen.
www.foscam.com Figure 2.4 NOTE: Record and multi-device function are controlled by ActiveX controller, therefore Firefox or Google Chrome, Safari browsers will not allow these functions. For Firefox, Google Chrome, Safari, you should select the Server Push Mode and you can see the following screen: Figure 2.5 For the first time using audio, you need to download and install VLC plug-in, Click Audio, and you can see the download website. Shenzhen Foscam Intelligent Technology Co.
www.foscam.com Figure 2.6 During the installation, you must select Mozilla plugin as in Figure 2.7. Figure 2.7 Shenzhen Foscam Intelligent Technology Co.
www.foscam.com 3 Advanced Camera Settings Click the bar “Device Management”, goes to Administrator Control Panel to make advanced camera settings. 3.1 Device Status Figure 3.
www.foscam.com Figure 3.2 Figure 3.3 3.2 Alias Settings Default alias is Anonymous. You can define a name for your camera here such as apple. Click Submit to save your changes. The alias name supports special characters. Shenzhen Foscam Intelligent Technology Co.
www.foscam.com Click the option here to modify the device name . Enter the device name as you like. Use different names to identify multi-cameras . Figure 3.4 3.3 Date & Time Settings Choose the time zone of your country. You can choose Sync with NTP Server or Sync with PC Time. If your country implements the Daylight Saving Time, that option can also be selected. Go to Data &Time Settings . Select the time zone belong to your region . Figure 3.5 3.
www.foscam.com You can set different permission levels, but at least one administrator . Figure 3.6 Here you can also set one important file locations for the camera, the Alarm Record Path. Simply click Browse and choose the path to the required folder. The Alarm Record Path location is used to store automatically recorded files when the camera is activated by motion or sound. (See set motion/sound alarm. Figure 3.36) The default path for Alarm Record Path is C:\Documents and Settings\All Users\Documents.
www.foscam.com default one. You can add more cameras in the list in LAN for monitoring. The camera’s software supports up to 9 IP Cameras online simultaneously. Click The 2nd Device and click the item in the Device List in LAN, the Alias, Host and Http Port will be filled in the boxes below automatically. Enter the correct username and password then click Add. Add more cameras in the same way. After all cameras have been added, choose Submit.
www.foscam.com Click Submit after add all cameras Figure 3.7b Back to Surveillance Windows, and click Four Windows option, you will see four cameras you added. Figure 3.8 Shenzhen Foscam Intelligent Technology Co.
www.foscam.com Figure 3.9 3.5.2 Add cameras in WAN If you want to view all cameras via the internet(remote computer), you will need to add them using DDNS domain name. Firstly, make sure all of the cameras you added can be accessed through the internet. (Read How to configure DDNS settings in chapter 3.10) Login to the first camera using a DDNS domain name and port. Shenzhen Foscam Intelligent Technology Co.
www.foscam.com Use DDNS domain name and port to login Make sure each camera you need add could login with DDNS name and port . Figure 3.10 If you have several cameras, you can use the same DDNS domain name; you only need to set a different port number for each camera. Click Multi-Device Settings. Choose The 2nd Device. Fill in the 2nd camera’s name, DDNS domain name, port number. Enter user name and password and then choose Add. (Figure 3.
www.foscam.com 1 2 3 4 Figure 3.11 1----- The 2nd camera’s name 2----- Fill in the 2nd camera’s DDNS host not LAN IP 3 ---- Enter the 2nd camera’s user name and password 4---- Click Add button and to take effect Add the other cameras in the same way. Click Submit to save. Shenzhen Foscam Intelligent Technology Co.
www.foscam.com Click submit after finishing all settings . Figure 3.12 Return to video window. You will see all of the cameras accessible through the internet. When you are away from home, you can use the first camera’s DDNS domain name and port to view all the cameras via internet. Figure 3.13 Shenzhen Foscam Intelligent Technology Co.
www.foscam.com 3.6 Basic Network Settings If you want to set a static IP for the camera, select Basic Network Settings. Keep the camera in the same subnet of your router or computer. Figure 3.14 Changing settings here is the same as using the IP Camera Tool. (Figure 3.17/3.18) It is recommended that you use the subnet mask, gateway and DNS server from your locally attached PC.
www.foscam.com Figure 3.15 Figure 3.16 If you don’t know the DNS server, you can use the same settings as the Default Gateway. Network lamp: There is a network lamp on the back of the camera, select it and when the network connection are working, the lamp will turn on and blink. Shenzhen Foscam Intelligent Technology Co.
www.foscam.com Another way to change the camera’s LAN IP and HTTP Port no. Open the IP Camera Tool, select the camera you want to change the port no, right click on the IP address link, and goes to Option ”Network Configuration”, it pops up another dialogue showed as the following screen Select the camera you want to change the LAN IP or port no, right click . Figure 3.17 Figure 3.18 IP Address: Fill in the IP address assigned and make sure it is in the same subnet as your computer or router. (I.e.
www.foscam.com Http Port: The default Lan port is 80.You can set another port number, such as port 8005, 8100.etc. User&Password: Default administrator user name is admin with no password. NOTE: If the prompt “Subnet doesn’t match, dbclick to change!” appears, please enable DHCP set camera’s IP address and gateway once again. 3.7 Wireless Settings The network camera is POE-compliant, allowing transmission of power and data via a single network cable, so here cannot allow to use Wireless function. 3.
www.foscam.com 3.9 UPnP Settings Figure 3.21 The default UPnP status is closed. You can select the checkbox and open UPnP, then the camera’s software will be configured for port forwarding. Back to the “Device Status” panel, you can see the UPnP status: There may be issues with your routers security settings, and sometimes may error. We recommend you configure port forwarding manually on your router (Figure 3.27). 3.
www.foscam.com Enable FOSCAM DDNS name . Figure 3.23 Enable: Open or close the FOSCAM domain name. The default status of FOSCAM domain name is open. Validity Queries: Check the validity of embedded domain name. Now you can use http:// Domain name + HTTP Port to access the camera via internet. Take hostname camera.myfoscam.org and HTTP Port no. 88 for example, the accessing link of the camera via internet would be http:// camera.myfoscam.
www.foscam.com Click here to register Figure 3.24 Please register an account step by step according to instructions on www.no-ip.com After registration, please login your email which used to register. You will receive an email from website, please click the link to activate your ACCOUNT as indicated in email. Secondly: Login the link with the registered username and password to create your domain name. Figure 3.25 Shenzhen Foscam Intelligent Technology Co.
www.foscam.com Figure 3.26 Please create the domain name step by step according to instructions on www.no-ip.com Step 2, DO DDNS Service Settings within the Camera Please set DDNS Service Settings within the camera by hostname, a user name and password you’ve got from www.no-ip.com Take hostname ycxgwp.no-ip.info, user name foscam, password foscam2012 for example. Firstly, goes to option of DDNS Service Settings on the administrator panel.
www.foscam.com Third Party DDNS will take effect. ② Do port forwarding within the router Example: The camera’s LAN IP address is http://192.168.1.35:88 , Firstly, login the router, goes to the menu of Port Forwarding or Port Trigger (or named Virtue Server on some brands of router). Take Linksys brand router as an example, Login the router, and goes to Applications & Gaming->Single Port Forwarding. Secondly, Create a new column by LAN IP address & HTTP Port No.
www.foscam.com 1 5 Figure 3.28 1----- Sender Mailbox for sender must support SMTP 2----- Receiver Mailbox for receiver need not support SMTP,you can set 4 receivers 3----- SMTP Server/ Port Enter SMTP server for sender. SMTP port is usually set as 25. Some SMTP servers have their own port, such as 587 or 465 and Transport Layer Security usually is None.
www.foscam.com . Figure 3.29 If the test fails with one of the following errors after clicking Test, verify that the information you entered is correct and again select Test . 1) Cannot connect to the server 2) Network Error. Please try later 3) Server Error 4) Incorrect user or password 5) The sender is denied by the server. Maybe the server need to authenticate the user, please check it and try again 6) The receiver is denied by the server.
www.foscam.com Fill in the user and password of the MSN ID you applied for your camera . MSN ID in this list can chat with the camera . Figure 3.30 Click Submit and go to the “Device Status” screen and verify the MSN settings are succeed. Figure 3.31 When the MSN ID in the Friends list login the MAN, he can chat with camera.
www.foscam.com Figure 3.32 Note: Create a new MSN account for the camera, do not use the same MSN account as you would like to chat with your friends. When the camera login uses the MSN account, this account cannot be used for anything else when the camera works. 3.13 FTP Service Settings If you want to upload images to your FTP server，you can set FTP Service Settings. Figure 3.33 Shenzhen Foscam Intelligent Technology Co.
www.foscam.com Figure 3.34 FTP server: If your FTP server is located on the LAN, you can set as Figure 3.33. If you have an FTP server which you can access on the internet, you can set as Figure 3.34. FTP Port: Usually the port is 21. FTP Upload Folder: Make sure that the folder you plan to store images exists as the camera can’t create the folder itself. Also, the folder must be read/writable.
www.foscam.com Click Submit to save these settings. Click Test, the following screen displays if successful. Figure 3.35 The following errors may occur: 1) Can not connect to the server. Check if the FTP Server is correct. 2) Network Error. Please try later. 3) Server Error. 4) Incorrect user or password. Check the username and password. 5) Cannot access the folder. Verify the folder exists and your account is authorized 6) Error in PASV mode. Verify the server supports PASV mode. 7) Error in PORT mode.
www.foscam.com 1 2 3 4 5 Figure 3.
www.foscam.com There are four alarm indicators: 1) Camera will send emails when motion/sound is activated. If you want to receive images when motion is detected, you must set Mail Service Settings first. (Figure 3.28) Then set motion alarm as follows: Figure 3.38 2) Upload images via FTP server when motion/sound trigger. To upload images to an FTP server when motion/sound is detected, you must set FTP Service Settings(Figure 3.33/3.
www.foscam.com 3) You can hear the beep sound when the alarm has been detected. Select this option Figure 3.40 4) The camera will record automatically for one minute after motion/sound is detected. You can find the recording file in the folder which you set previously. (Figure 3.6) Select the checkbox When you enable motion alarm, the camera will record automatically and store the recording file to the folder you configured. This icon is used to Figure 3.41 control whether the folder opens or not .
www.foscam.com Alarm Scheduler: Here are two ways to set the alarm. 1) Alarm at any time when motion/sound is detected. Don’t select Scheduler. Click Submit and the camera will alarm at any time when motion is detected. Figure 3.42 Another Way: select Scheduler, and click “set All”, you will see all time boxes turn blue as in the following picture. Click Submit and the camera will alarm at any time when motion is detected. Shenzhen Foscam Intelligent Technology Co.
www.foscam.com Figure 3.43 2) Specify an alarm schedule. If you want the camera to alarm during set times select Scheduler and set time range. If you want to select one serial area, you can click any number between 00 and 23 on the first row, the corresponding column will be selected and it will turn blue. For example, click the number “06” on the first row, you can see the column turn blue. That means the camera will alarm when motion/sound is detected between 6 and 7 o’clock every day.
www.foscam.com Figure 3.44 If you want to select discrete area, you click the left button on the box of time range. It will turn blue. If you want to delete it, just click the left button and it will turn grey. Figure 3.45 Shenzhen Foscam Intelligent Technology Co.
www.foscam.com 3.15 PT Settings You can set pan/tilt speed. Normally, PT speed is 3. The larger the setting number, the lower speed. Don’t enable the checkbox “disable preset” if you want to use the function of preset, it will be effective after you reboot device. Figure 3.46 Patrol rounds horizontal: Set the round between 1 and 10, then click Submit. Back to surveillance window.
www.foscam.com Upgrade system firmware . Upgrade Web UI Figure 3.47 Click Browse, choose the correct bin file and then click Submit to upgrade. Don’t shut down the power during upgrade until the IP camera tool finds the camera again. Upgrade Firmware by IP Camera Tool Double click the IP Camera Tool shot icon , select the Camera IP that you want to upgrade the firmware. Then select Upgrade Firmware and enter the username and password, choose the firmware file, and upgrade. Figure 3.
www.foscam.com Enter the User name and password . Figure 3.49 CAUTION: If your camera works well with the current firmware, we recommend not upgrading. Please don’t upgrade the firmware unnecessarily. Your camera may be damaged if misconfigured during an upgrade. NOTE: 1) Please ensure you have download the correct firmware package for your camera before upgrading. Read the upgrade documentation (readme.txt file) in the upgrade package before you upgrade.
www.foscam.com Click Submit to store parameters . Load the parameters bin file . Figure 3.50 3.18 Restore Factory Settings All parameters will return to factory settings if selected. 1 2 Figure 3.51 3.19 Reboot Device Click Reboot Device to reboot the camera. This is similar to unplugging the power to the camera. Shenzhen Foscam Intelligent Technology Co.
www.foscam.com 3.20 Log The log record shows who accessed the camera and when. (Figure 3.52). Figure 3.52 3.21 Back This will take you back to the surveillance window. 4 APPENDIX 4.1 Frequently Asked Questions NOTE: Always verify network connections are working by checking the status of the indicators on the network server, hub and network card. Shenzhen Foscam Intelligent Technology Co.
www.foscam.com 4.1.1 I have forgoten the administrator username and/or password To reset the administrator username and password, press and hold down the RESET BUTTON for 10 seconds. Upon releasing the reset button, the username and password will return to the factory default administrator username and password. Please power on the camera before reset Default administrator username: admin Default administrator password: No password 4.1.
www.foscam.com Figure 4.1 If you allow the ActiveX to run, but still can not see living video and a red cross in the centre of the video. Pls select another port number. Don’t use port 80, use port 85, 8005.etc. Change another port number . Figure 4.2 NOTE: Make sure that your firewall or anti-virus software does not block the camera or ActiveX. If you cannot see live video, try shutting down the firewall or anti-virus software and try again. Shenzhen Foscam Intelligent Technology Co.
www.foscam.com 4.1.4 Can’t access IP camera on internet Possible reasons why camera is not accessible on the internet: 1) ActiveX controller is not installed correctly. 2) The port which the camera uses is blocked by a Firewall or Anti-virus software. Try changing to another port number. (Figure 4.2) 3) Port forwarding is not successful (Figure 3.27) Double check these settings and make sure they are correct. 4.1.
www.foscam.com 4.1.9 I can’t find multi-device settings and record icon Record and multi-device functionality are controlled by the ActiveX controller. These functions are not available in Firefox, Google Chrome and Safari. 4.1.10 Can’t see other cameras listed in multi-device when using remote access If you want to view all the cameras via the WAN, verify that each camera added in the multi-device settings can be accessed by using the DDNS name and port number.
www.foscam.com Lens Video Audio Communication POE Power Environment PC Requirements Mini. Illumination Lens Type Viewing Angle IR_CUT Image Compression Image Frame Rate Resolution Flip Mirror Images Light Frequency Video Parameters Input Output Audio Compression Ethernet Supported Protocol Infrared Light Dimension Gross Weight Net Weight POE Standard Input Voltage Output Voltage Output Power 0.
www.foscam.com 5 OBTAINING TECHNICAL SUPPORT While we hope your experience with the IPCAM network camera is enjoyable and easy to use, you may experience some issues or have questions that this User’s Guide has not answered. If you have problem with FOSCAM IP camera, please first contact FOSCAM reseller for solving the problems. If our reseller cannot provide service, pls contact our service department: tech@foscam.com . Shenzhen Foscam Intelligent Technology Co.
