User Manual Model: FI8620 Outdoor Dome Water-proof Network Camera 10X OPTICAL ZOOM & REMOTE PAN / TILT ROTATE
CONTENTS 1 WELCOME..................................................................................................................................................... 1 1.1 Features .................................................................................................................................................. 1 1.2 Packing List ............................................................................................................................................. 2 1.
WWW.FOSCAM.COM FI8620 User Manual 5.1 Frequently Asked Questions .................................................................................................................. 39 5.2 Default Parameters................................................................................................................................ 43 5.3 Specifications.........................................................................................................................................
WWW.FOSCAM.COM FI8620 User Manual Time is not lost after power failure, and support NTP Supporting Dynamic IP (DDNS) and UPnP LAN and Internet Supports multiple network protocols: HTTP /TCP /IP /UDP /FTP /DHCP /DDNS /UPNP / RTSP Providing CMS software to manage or monitor hundreds of cameras 1.
WWW.FOSCAM.COM FI8620 User Manual 1.3.2 Interface Figure 1.2 1)Power Interface: Connect the external power adapter, request for 12V/2A power. 2)Reset button : Press and hold on the reset button for 10 seconds. Releasing the reset button, the password will back to the factory default administrator password. The default administrator password is admin. You must power on the camera before reset. 3)LAN: 10/100M adaptive Ethernet interface.
WWW.FOSCAM.COM FI8620 User Manual Figure 1.3 b 1.4 Preparations before use 1.4.1 Software installation 1) Put the CD in the CD drive of your computer. Open the CD; find the software per instructions; 2) Double click IPCamSetup.exe and install the software per instruction. Figure 1.5 Shenzhen Foscam Intelligent Technology Co.
WWW.FOSCAM.COM FI8620 User Manual 3) Click Next to complete the software installation. Figure 1.6 4) Select the folder where setup will install then click Next. Figure 1.7 5) Click Install. An icon appears on the desktop automatically. Shenzhen Foscam Intelligent Technology Co.
WWW.FOSCAM.COM FI8620 User Manual NOTE: If you use Windows7 and could not find the icon on desktop after installing the IP camera tool, please check if the path of the camera software is correct. For example, if it was pointing to C:\Windows\System32\IPCamera.exe. Then fix this by pointing the shortcut to the correct path C:\Windows\SysWOW64\IPCamera.exe. The shortcut should work without any problems.
WWW.FOSCAM.COM FI8620 User Manual There are 3 cases: (1) If no Camera found in LAN. After about 1 minute of searching, the Result Field will show “not found IP Server” and the program shuts off automatically. (2) If IP Cameras have been found within LAN. All the IP Cameras will be listed and the total number is displayed in the result field as shown in Figure 2.1. (3) The IP Cameras installed within LAN do not share the same subnet with the monitoring PC.
WWW.FOSCAM.COM FI8620 User Manual Figure 2.3a Note: H series doesn’t have Web UI Version. Figure 2.3b z Network Configuration This page will allow you to configure the Network parameters. Figure 2.4 Obtain IP from DHCP server: If checked, the device will obtain IP from DHCP server. In other words, the camera will have a dynamic IP. (Make sure the Router which the camera connects has DHCP function and DHCP is enabled).H series can’t obtain IP from DHCP server. Shenzhen Foscam Intelligent Technology Co.
WWW.FOSCAM.COM FI8620 User Manual Figure 2.5 IP Address: Fill in the IP address assigned and make sure it is in the same subnet as your computer or router. (I.e. the first three sections are the same) Subnet Mask: The default subnet mask of the equipment in our LAN is: 255.255.255.0.You can find the subnet mask in the basic information of your router or the locally-attached of your PC. Gateway: Make sure it is in the same subnet with PC’s IP address. The gateway is your router’s LAN IP.
WWW.FOSCAM.COM FI8620 User Manual if configured wrong during the upgrade. If your camera works well with the current firmware, we recommend not upgrading. NOTE: 1 If you download the firmware, please check if bytes of the two .bin file are exactly the same with the size in readme. If it fits, you can upgrade it. If not, please download the firmware again until the bytes are exactly the same with the official size. Otherwise, your camera will crash by the firmware which you selected. Figure 2.
WWW.FOSCAM.COM FI8620 User Manual Figure 2.8 Camera supports three-level users management: admin, user and guest. The default “admin” username and password are all “admin”, the default “user” username and password are all “user”, and the default “guest” username and password are all “guest”. There are two modes to login. If you use PC to login, please choose the first mode. If you use mobile to login, please choose the second mode. (Figure 2.
WWW.FOSCAM.COM Please click FI8620 User Manual . Install the ActiveX after download. Figure 2.10 Click next. Figure 2.11 Click Install. Shenzhen Foscam Intelligent Technology Co.
WWW.FOSCAM.COM FI8620 User Manual Figure 2.12 Only click Finish and the computer restarts upon installation completion. The first time you login the UI. You will receive an ActiveX prompt as the picture below. (Figure 2.13) Click right mouse and choose Run Add-on Figure 2.13 Right click on the active prompt and choose Run Add-on(Figure 2.13) Shenzhen Foscam Intelligent Technology Co.
WWW.FOSCAM.COM FI8620 User Manual Figure 2.14 Select Run on the next prompt (Figure 2.15), you will see a live video. (Figure 2.16) Choose Run Figure 2.15 Shenzhen Foscam Intelligent Technology Co.
WWW.FOSCAM.COM FI8620 User Manual Figure 2.16 NOTE: If you could not view living video after running the ActiveX, only a red cross in the center of the video or just a black screen. Please change another port number to try. Make sure all firewall or antivirus software on your computer does not block the active download and installation. If you are unable to run the ActiveX control, try shutting down the firewall or antivirus program.
WWW.FOSCAM.COM FI8620 User Manual Figure 2.17 2.3 For Visitor For IE browser Figure 2.18 Shenzhen Foscam Intelligent Technology Co.
WWW.FOSCAM.COM FI8620 User Manual Figure 2.19 There is a status column below the view window (Figure2.19). 1) The current state of IPCAM 2) After the view has been digital amplified, click the icon, the view will be digital narrowed. 3) Click the icon, the view window will be digital amplified. 4) Click the icon, the view window will restore the original size. View: The resolution contains D1, CIF, QCIF and Auto. You can choose First Stream or Second Stream to adjust the view window.
WWW.FOSCAM.COM FI8620 User Manual Figure 2.21 : Set the storage path of photos and videos. The default storage path is D disk. Note: Firefox, Google Chrome and Safari have not these functions because the ActiveX does not support it. Shenzhen Foscam Intelligent Technology Co.
WWW.FOSCAM.COM FI8620 User Manual 2.4 For Operator Figure 2.22 1 Click this icon, camera will rotate up 2 Click this icon, camera will rotate down 3 Click this icon, camera will rotate left 4 Click this icon, camera will rotate right Preset: You can create preset positions for the camera to go to directly from one position to another. A total of 8 preset positions can be configured. Pls follow the steps below to create preset positions: 1 Adjust the shooting area to a desired position.
WWW.FOSCAM.COM FI8620 User Manual Figure 2.23 Put the mouse at the center of the living video, you will see the icon of the magnifying glass (Figure 2.24). Press the left mouse and you can use the optical zoom. Figure 2.24 : Zoom in/out. The lens has 10x optical zoom. The biggest optical zoom time is 10 times. : Focus +/-. This function can help you see more clearly. PTZ Speed: Here you can set moving speed. 2.5 For Administrator Click For Administrator, you will see the Device Information.
WWW.FOSCAM.COM FI8620 User Manual Figure 2.25 Device ID: It displays “IPCAM”. This ID is different form the camera name. You can set any camera name you like for the camera in “For Administrator—> Video—>Parenthesis Options” and the camera name can be showed at the video window, but the device ID will always display IPCAM. Current Client: It shows that how many people are viewing the video. For example, the Current Client shows 0, that means no people are viewing the video.
WWW.FOSCAM.COM FI8620 User Manual Figure 3.1 If your country implements the Daylight Saving Time, when you select the Time zone, you can see the following screen: Figure 3.2 Shenzhen Foscam Intelligent Technology Co.
WWW.FOSCAM.COM FI8620 User Manual The camera will adjust the daylight saving time automatically if you select “Automatically adjust clock for daylight saving time changes”. 3.2 User Settings The camera has set up 3-level user permissions, user names are admin, user, guest, and the default passwords are admin, user, guest too. Different user has different permission. Only admin can access the For Administrator page. User cannot access the For Operator page to operate PTZ.
WWW.FOSCAM.COM FI8620 User Manual Figure 3.4 If you want to set a static IP for the camera, you should keep the camera in the same subnet of your router or computer. The DNS Configuration Type has two types: Manual DNS and From DHCP Server. If you don’t know the subnet mask, gateway and DNS server, you can check your computer’s local area connection. It contains all the information. The step is Control PanelÆNetwork ConnectionsÆDouble click Local Area Connections Æ Choose GeneralÆProperties.
WWW.FOSCAM.COM FI8620 User Manual Set the same subnet mask and gateway of your camera with your PC There are two DNS servers, you can set the same for your camera. Same with gateway is also OK. Figure 3.6 If you don’t know the DNS server, you can use the same settings as the default Gateway. HTTP Port number:, The HTTP Port can be used to access the IPCAM on the LAN. Usually, it is 80. You can set any number between 1024 and 49151 too. After all settings, click Apply.
WWW.FOSCAM.COM FI8620 User Manual real-time preview in the VLC. Off: Select it and you do not need to enter the login username and password. Figure 3.8 Figure 3.9 You need to enter the user name and password if you select on for RTSP Permission Checksum . Click OK and you can see the real-time preview. Shenzhen Foscam Intelligent Technology Co.
WWW.FOSCAM.COM FI8620 User Manual Figure 3.10 Figure 3.11 Note: 1 You’d better not change the HTTP and RTSP port number at the same time, because you cannot submit successfully. 2 After changing the RTSP or HTTP port number, the camera will restart. 3 If you cannot play the video in the VLC player, please check the port mapping. You can read Quick Installation Guide about How to configure port forwarding. 3.4 Remote Access Please view how to set DDNS Settings in Quick Installation Guide.
WWW.FOSCAM.COM FI8620 User Manual Figure 3.12 Upnp Port Forwarding: If you select Enable, that means you allow the IPCAM to open ports on the router automatically so that the video streams can be sent out form a LAN. To utilize of this feature, make sure that your router supports UPNP and it is activated. Usually, we recommand you do it manually. . (for more details:see Quick Installation Guide) Please click Apply after filling in all the information. 3.
WWW.FOSCAM.COM FI8620 User Manual Figure 3.13 Make sure your mailbox for sender supports SMTP. Three recipients can be added to receive images. SMTP port is usually set as 25. If SMTP server supports SSI, you should choose it. The subject and message can not be Chinese characters. 3.6 FTP Settings If you want to upload images to your FTP server, you can set FTP Settings. Figure 3.14 Shenzhen Foscam Intelligent Technology Co.
WWW.FOSCAM.COM FI8620 User Manual Figure 3.15 FTP server: If your FTP server is set up in LAN, you can set as Figure 3.14 If you have a FTP server which you can access on the internet, you can set as Figure 3.15 FTP Port: Usually the port is 21 If the FTP server mode is passive, choose on, or else, choose off. Path: The path of FTP that you plan to store images. Click Apply after settings. 3.7 Auto Capture The camera can capture pictures automatically at interval time if you have set auto capture.
WWW.FOSCAM.COM FI8620 User Manual Figure 3.17 3.9 Motion Detection If the user wants to monitor a special region, he should select motion detection. IP CAM supports four detection regions. Choose the options dialog box before window1, window2, window3, window4 to enable the corresponding areas. For example, choose window1.Then you can see a box with a number at living video (Figure 3.18). That means you choose window1 Figure 3.
WWW.FOSCAM.COM FI8620 User Manual Figure 3.19 Move the mouse to the bottom right corner of the regional box .When the mouse pattern changes to “ ”, you can change the size of the detection area. Drag it and change the size of the alarm area Figure 3.20 Move right or left and adjust the sensitivity.Click apply after all settings.The regional box will blink with red colour when something moving at your detection area. Shenzhen Foscam Intelligent Technology Co.
WWW.FOSCAM.COM FI8620 User Manual Figure 3.21 Note:1 If you add the date&time to the video,don’t put the detection window on the time area or else the camera will alarm when the time change. 2 If you have not set the motion detection area,the camera will not alarm at any time. 3 Firefox, Google chrome and Safari doesn’t have this function because the activex doesn’t support it. 3.10 Alarm Set alarm and It will send email or upload images when motion has been detected. Figure 3.
WWW.FOSCAM.COM FI8620 User Manual Email Alarm: Camera will send emails when motion is activated. Make sure you have set Email Settings first. Save Picture on the FTP Server: To upload images to an FTP server when motion is detected, you must set FTP Settings first. Click Apply after settings. 3.11 Schedule If you want the camera alarm during the time you wish, or all the time, please choose Schedule and set time range for motion alarm. Figure 3.23 There are two ways to set the alarm.
WWW.FOSCAM.COM FI8620 User Manual 3.12 Video Figure 3.24 Video format: The format contains two kinds: NTSC and PAL. One camera only has one format and you cannot change it. Resolution: The camera supports First stream: D1(704*576),CIF(352*288),QCIF(176*144), Second stream: CIF(352*288),QCIF(176*144). The higher the resolution is, the clearer video will become. But the code flux will become larger too, and it will take up more bandwidth.
WWW.FOSCAM.COM FI8620 User Manual Maximum frame rate: When the video format is PAL, the maximum frame rate is 25 fps. When the video format is NTSC, the maximum frame rate is 30 fps. You should lower frame rate when the bandwidth is limited. Normally, when the frame rate above 15, you can achieve fluently video. Key Frame Interval: The time between last key frame and next key frame. Bit rate control: It has two models: CBR and VBR.
WWW.FOSCAM.COM FI8620 User Manual 3.13 Image Settings Adjust the quality of the video by setting the image parameters. Figure 3.27 Brightness, saturation, contrast and hue are used to adjust the quality of the video. Camera will save your settings if you click apply. If you want to quit settings you have done and restore the status before your setting, please click cancel. The function of Default is used to restore the initial settings. 3.
WWW.FOSCAM.COM FI8620 User Manual Figure 3.28 3.15 Back This will take you back to the video window. 4 Other Settings 4.1Use Mobile to login If the camera has been linked to Internet, set the parameters of the camera and router. Make sure the camera can be accessed by domain name and WAN IP. For example, the WAN IP is183.37.54.137, the domain name is ycxgwp.no-ip.info. Then open the mobile IE, enter the following URL, you can login the camera. http:// 183.37.54.137/mobile.html or http://183.37.54.
WWW.FOSCAM.COM FI8620 User Manual 5 APPENDIX 5.1 Frequently Asked Questions NOTE: Any questions you would meet, please check Network connections firstly. Check the working status revealed by the indicators on the network server, hub, exchange and network card. If abnormal, check the network connections. 5.1.1 I have forgotten the administrator password To reset the administrator password, you had better unplug the network cable firstly. After that, press and hold down the RESET BUTTON about 10 seconds.
WWW.FOSCAM.COM FI8620 User Manual Figure 5.1 If you allow the ActiveX running, but still could not see living video. Please change another port number to try. Don’t use port 80, use any port between 1024 and 49151. Figure5.2 NOTE: Make sure that your firewall or anti-virus software does not block the camera or ActiveX. If you could not see video, please shut down firewall or anti-virus software to try again. Shenzhen Foscam Intelligent Technology Co.
WWW.FOSCAM.COM FI8620 User Manual 5.1.4 I cannot see the video on Firefox or Safari or Google chrome? For Firefox, Safari and Google chrome, you should install Quick Time Player as the ActiveX controller, please configure the activex controller as the following picture: Select Preferences—QuickTime Preferences… Figure 5.3 Choose HTTP as the transport protocol. Figure 5.4 Choose Automatic as the transport setup, then click OK to save the settings. Shenzhen Foscam Intelligent Technology Co.
WWW.FOSCAM.COM FI8620 User Manual Figure 5.5 5.1.5 Can’t access IP camera in internet There are some reasons: 1 ActiveX controller is not installed correctly (Figure2.10-2.12) 2 The port which camera used is blocked by Firewall or Anti-virus software. Please change another port number and try again. (Figure5.2) 3 Port forwarding is not successful Check these settings and make sure they are correct. 5.1.6 UPnP always failed UPnP only contains port forwarding in our recent software.
WWW.FOSCAM.COM FI8620 User Manual change the default settings, or else you can’t operate it. You can see the following figure which is the default settings. Sometimes you need to press the reset button and restore the default settings. Figure5.6 5.
WWW.FOSCAM.COM Network Alarm Hardware Interface Environment Physical PC Requirements Certificate Software FI8620 User Manual View H.
WWW.FOSCAM.COM FI8620 User Manual 6 OBTAINING TECHNICAL SUPPORT While we hope your experience with the IPCAM network camera is enjoyable and easy to use, you may experience some issues or have questions that this User’s Guide has not answered. If you have problem with FOSCAM IP camera, please first contact FOSCAM reseller for solving the problems. If our reseller cannot provide service, please contact our service department: tech@foscam.com . Shenzhen Foscam Intelligent Technology Co.