Troubleshooting guide

Charge the UPS for at least 7 hours before storing the unit. Cover the UPS, and place it upright in a cool, dry location.
During storage, recharge the battery in accordance with the following table:
The UPS system operates with hazardous voltages. Repairs may be carried out only by qualified maintenance
personnel.
Even after the unit is disconnected from the mains, components inside the UPS system are still connected to
the battery packs which are potentially dangerous.
Before carrying out any kind of service and/or maintenance, disconnect the batteries and verify that no current
is present and no hazardous voltage exists in the terminals of high capability capacitor such as BUS-capacitors.
Servicing of batteries should be performed or supervised by personnel with knowledge of batteries and the
required precautions. Keep unauthorized personnel away from batteries.
The and icons become
illuminated on the LCD display,
and the alarm starts beeping once
every second
Fan is locked or has
stopped working; or the
UPS temperature is
too high.
When the parallel system is used,
make sure that the parallel
communication cable is tightly
connected and that the PAR ID
number is correct after turning on
input breakers one at a time. If all
number displays are correct, it will be
fine to turn on the UPS after disabling
the warning message by pressing the
‘UP’ and ‘DOWN’ buttons at the same
time. Otherwise, do NOT turn on the
UPS and contact your dealer
for assistance.
For single UPS, since there is no
communication cable and parallel
output cable connection, simply
ignore this warning message by
pressing the ‘UP’ and ‘DOWN’ button
to disable and turning on UPS for
continuous operation.
Parallel communication
cable is loose or incorrect
parallel operation.
Check fans and notify dealer.
Symptom Possible cause Remedy
The icon along with warning
code becomes illuminated on
the LCD display, and the alarm
starts beeping once every second.
3-9. Fault codes
5. Storage and maintenance
5-1. Storage
5-2. Maintenance
-25°C - 40°C
40°C - 45°C
Every 3 months
Every 2 months
1-2 hours
1-2 hours
Storage temperature Recharge frequency Runtime