Warranty

(877) 55-FORTIS (36784) fortisfaucet.com
LIMITED LIFETIME WARRANTY
FOR RESIDENTIAL PRODUCTS
FORTIS provides the following warranties for its products to the original purchaser in a residential application.
MECHANICAL WARRANTY:
FORTIS provides a Limited Lifetime Warranty to all mechanical parts to be free from all manufacturing defects in
materials and workmanship under normal use for as long as the original purchaser owns their home.
FINISH WARRANTY:
FORTIS provides a Limited Lifetime Warranty on all FORTIS products to the original purchaser against
manufacturing defects in materials and workmanship.
In the event of any defect in the product breaches the foregoing warranties, FORTIS, at its option, will replace
any part or finish that proves to be defective in material and/or workmanship, under normal installation, use
and service. Repair or replacement of the product is the exclusive remedy.
For any remedy under this warranty, FORTIS, is to be notified describing the problem. In order to notify FORTIS
and receive assistance or service under this warranty, the original purchaser may:
1. Contact by Phone: For a customer service representative, call 1-877-55-FORTIS
2. Contact by Mail: Write customer service department to the below address
FORTIS, Inc.
Attn: Technical Service
1571 North Main Road
Newfield, NJ 08344
3. Contact by Email: Email FORTIS customer service:
[e-mail]
4. Contact your Distributor: Notify the location or distributor from which the product was purchased.
Upon contacting FORTIS, you will need to provide:
a. FORTIS product model number
b. A description of the problem
c. Your contact information (Name, Address, Phone Number)
d. Approximate Date of Purchase
In addition to the information above, to obtain a warranty repair or replacement, you will need to provide:
1. The faulty part or product (carefully packed)
2. Proof-of-purchase (original sales receipt) from the original consumer purchaser
FORTIS, Inc., Customer Service Department
1571 North Main Road
Newfield, NJ 08344
[phone]
Please allow 7 to 14 business days warranty processing.