User Manual
15
Troubleshooting
Problem Possible cause
Detergent left in dispenser cup
Detergent may be too old
Spray arm is blocked
Use fresh detergent
Load the dishes, making sure the spray arms 
are not blocked
Detergent dispenser will not 
shut
Improper operation of the detergent cover
Add the detergent and rinse aid as indicated by 
the manual
Water remains in the
dishwasher
Previous cycle has not finished or has been
interrupted
Select the proper cycle explained in the manual
Dishwasher does not
drain properly
Drain is clogged
Check the air gap if you have one. Make sure the 
disposer is empty if the dishwasher is connected 
to the disposer
Drain hose is kinked
Make sure the drain hose is properly connected 
to the sink
Suds in the tub
Improper detergent is used
Make sure to use only the automatic dishwasher 
detergent
Dishwasher leaks
Excessive suds caused by using the 
improper detergent
Make sure to use only the proper dishwasher 
detergent
Dishwasher is not level Level the dishwasher 
Black or gray marks on dishes
Aluminum utensils have rubbed 
against dishes
Stained tub interior
Coffee and tea soil
Using an approved spot cleaner to remove the 
soil
Reddish stain 
Some tomato-based foods will cause this, use of 
the rinse only cycle right after loading this will 
decrease the staining
Noises
Detergent cup opening\ Drain pump sound
This is normal
A hard object has entered the wash module. 
When the object is ground up, the sound 
should stop
If the noise persists after a complete cycle, call 
for service.
Dishwasher won't fill
Water valve is turn off
Check if the water valve is turn on
Door latch may not be properly seated
Make sure the door is closed
Solution
Rearrange the dishes
Make sure the inlet water is no less than 120℉










