Operation Manual

VFX1 HEADGEAR User's Manual
Technical Assistance
FORTE is committed to providing you with the expert advice and technical
assistance needed to get your VFX1 HEADGEAR System up and running on your
computer system. This support is available to all registered owners of the VFX1
HEADGEAR system, so it is important that you promptly fill out and mail the
registration card provided.
Before you call, please have the following information available so that our
technical staff may properly diagnose your problem as quickly as possible:
□ VFXI HEADGEAR Serial Number (the serial number is located under
the removable head liner on the headset).
□ VIP Card I/O Address Jumper settings, set I/O address and IRQ values □
The FORTE software version number (on the INSTALL DISK)
□ Computer make and model, system type, other accessory cards installed,
i.e. video card, sound card, fax/modem, etc.
□ DOS system software version number
□ Contents of your Autoexec.bat file
□ Contents of your Config.sys file
□ The application software affected, if applicable
□ The symptoms of the problem, and what was happening when the
problem occurred, including a step-by-step listing of the exact steps
performed that causes the problem.
□ Actions taken by yourself to solve the problem
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