Operation Manual

Chapter 5 - Troubleshooting and Support
Symptom 3: The VFX1 HEADGEAR Displays are okay in MONO
mode but not in STEREO Mode during the TEST
VFX1 Headset
Test.
Check: Does the computer monitor show a dual, split screen image
when performing the stereo mode test? If the computer monitor
does not show a split screen image, then either the VFX1
HEADGEAR system test software is corrupt or the video adapter
does not fully support the VGA 640x480x256 mode (VESA
l0lh). Consult your PC User's Manual or contact the PC
manufacturer to confirm that your video adapter is fully
compliant. Try re-installing the VFX1 HEADGEAR software
and running the test again.
Even if the monitor DOES display a dual, split screen image, the
video adapter may still be the source of the problem. Some 64-
bit VRAM video cards disable output to the Feature Connector
at higher resolutions in order to improve performance. Again,
check your PC User's Manual or contact the PC manufacturer to
determine if this is the case.
Symptom 4: The VFX1 HEADGEAR fails the TEST VFX1
"Headset Tracking Test".
Check: Is the Headset/VIP Interconnect Cable installed properly? Make
sure that the cable is securely fastened at both the Headset and
the VIP card connectors.
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