User manual

Problem Possible solution
Add more laundry in the drum. The load may be too small.
The cycle is shorter than
the time displayed.
The appliance calculates a new time according to the laundry load.
See the ‘Consumption Values’ chapter.
The cycle is longer than
the time displayed.
An unbalanced laundry load increases the duration time. This is a
normal behaviour of the appliance.
The washing results are
not satisfactory.
Increase the detergent quantity or use a different detergent.
Use special products to remove the stubborn stains before you
wash the laundry.
Make sure that you set the correct temperature.
Decrease the laundry load.
You cannot set an option. Make sure that you press only the wanted button(s).
The drum is empty and
the display shows there is
some weight in.
Press button Auto Off to deactivate the appliance and activate it
again to set a tare.
The drum is full but the
display shows 0.0 kg.
You loaded the laundry before activating the appliance. Press but-
ton Auto Off to deactivate the appliance.
Empty the drum and obey to the necessary steps. (Refer to 'Load-
ing the laundry')
After the check, activate the appliance. The programme continues from the point of interruption.
If the problem occurs again, contact the Authorised Service Centre.
If the display shows other alarm codes. Deactivate and activate the appliance. If the problem
continues, contact the Authorised Service Centre.
Emergency door opening
In case of power failure or appliance failure
the appliance door remains locked. The
washing programme continues, when the
power is restored. If the door remains
locked in case of failure, it is possible to
open it using the emergency unlock feature.
Before opening the door:
CAUTION! Make sure that
the water temperature and
the laundry are not hot. Wait
till they cool down, if
necessary.
CAUTION! Make sure that
the drum is not rotating. Wait
till the drum stops rotating, if
necessary.
Make sure that the water
level inside the drum is not
too high. Proceed with an
emergency drain, if
necessary (refer to
«Emergency drain» in «Care
and cleaning» chapter).
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