User manual

16
Guarantee Conditions
2 year warranty covering household
appliances.
We would like to congratulate you on your purchase of a
FORS product. You have made a good choice and
selected a product of extremely high quality, which also
rates excellently in the area of ecobalance.
We provide a two-year warranty covering the operating
ability and operational safety of this appliance insofar as
we guarantee that the appliance is free from material
defects and manufacturing defects. During the two-year
warranty period, from the day on which the appliance is
first installed onwards, from 01.01.2004 at the earliest, we
will replace faulty parts free of charge to the owner in line
with the following provisions. The new warranty period of
two years applies only to those appliances which come
with this warranty brochure. This warranty only applies
however if the inspection carried out by FORS AG locates
a defect that is without doubt covered by these warranty
provisions.
The following conditions apply to the warranty:
1. The warranty covers appliances which are in
operation in Switzerland and the Principality of
Liechtenstein and which were distributed by
FORS.
2. The warranty claims can only be asserted on
presentation of this warranty certificate after it has
been correctly filled out by the dealer or on
presentation of the sale invoice specifiying the
serial number.
3. The following are excluded from coverage by the
warranty: Damage resulting from misuse or
negligence, inadequate maintenance and cleaning,
improper handling and installation, faulty current
supply, exposure to water, fire, electro-magnetic
fields or force majeure. Lights, parts made of glass
and plastic, and expendable parts. In addition,
damages arising as a result of transport
subsequent to delivery to the initial purchaser and
transport charges should a service technician be
unable to reach an appliance by car are also
excluded.
4. The warranty obligation shall expire if repairs or
modifications are made or individual parts are
replaced by a party other than an authorised
FORS AG customer service point.
5. If repairs or customer service work are requested
due to reasons not covered by this warranty, they
are to be paid by the client. 6. Replaced parts shall
become the property of FORS AG and are to be
returned immediately upon request.
7. Removing or rendering unrecognisable the
appliance’s original serial number, or using
nongenuine spare parts, releases FORS AG from
all its warranty obligations.
8. Work completed under warranty does not bring
about an extension of the appliance’s warranty
period.
9. Constructive and proximate damages cannot be
awarded.
Initial operation
Date/location
Model
Supplier’s stamp
Serial number
FORS AG/SA
2557 Studen
032 / 374 26 26
Fax 032 / 374 26 70
www.fors.ch
(
Customer Service Centre
FORS AG/SA
Schaftenholzweg 10
2557 STUDEN
Telefon: 032 374 26 26
Telefax: 032 374 26 70
www.fors.ch
Customer service (FORS-Service-Hotline):
0800 55 46 50
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