User Manual

10
4. I CAN’T REGISTER MY DEVICE OR MY DEVICE KEEPS DISCONNECTING. WHAT SHOULD I DO?
Follow the steps to troubleshoot the FOREO For You application:
1) Delete and reinstall the application - perhaps the application simply needs to be updated
2) Ensure that your mobile's operating system has been updated to the latest version (ensure that your
mobile phone is running the latest software update)
3) After deleting and reinstalling the application, make sure to restart your phone
3) Delete your phone's cookies and cache memory
5) Ensure that your device is fully charged and that your Bluetooth is turned on
USING LUNA
™
4 plus
1. HOW OFTEN CAN I USE MY LUNA
™
4 plus DEVICE?
LUNA
™
4 plus devices are safe and gentle enough to use every day, either morning or night. We recommend
using your LUNA
™
4 plus any time your skin needs a deeper cleanse. Microcurrent mode shouldn’t be used more
than one time per day.
2. HOW LONG CAN I USE IT PER DAY?
Given the efficiency of cleansing, we recommend that you do not use LUNA
™
4 plus for more than 3 minutes
per day.
3. CAN I SHARE MY LUNA
™
4 plus WITH OTHER PEOPLE, SUCH AS FAMILY MEMBERS?
For hygiene reasons, we do not recommend sharing your LUNA
™
4 plus with anyone else.
4. CAN LUNA
™
4 plus BE USED FOR REMOVING MAKEUP?
All make-up should be removed before doing the cleansing routine with any of our devices.
5. HOW HARD SHOULD I PRESS WHEN I MOVE MY LUNA
™
4 plus?
There is no need to use any pressure when using LUNA
™
4 plus. Gently cleanse your face using circular
movements on the cheeks and forehead, gliding up and down the nose.
6. CAN I USE FOREO LUNA
™
4 plus AROUND THE EYE AREA?
Yes, you can use your LUNA
™
4 plus around the eye area. When doing so, please exercise particular care in the
under-eye regions and do not bring the device into contact with the eyelids or eyes themselves. Do not use the
microcurrent feature on the eye area (circular muscle within the orbital rim).
7. WHAT KIND OF FACIAL CLEANSER CAN I USE?
You can use the cleanser of your preference as long as it does not contain ingredients that can damage the
silicone of your device. Please avoid using clay-based, silicone-based or grainy cleansers, exfoliators, or scrubs,
as they may damage the device's soft silicone touchpoints. For best results, we recommend using FOREO Micro-
Foam Cleanser.
8. DO I NEED TO USE FOREO’S SERUM SERUM SERUM WITH MICROCURRENT?
Yes, it is essential to use SERUM SERUM SERUM with the device as the serum creates a conductive barrier,
effectively and safely transferring microcurrent from the device to your skin. SERUM SERUM SERUM is specially
formulated with conductive ingredients such as glycerin, allowing microcurrent devices to work seamlessly without
any feeling on the skin.
9. CAN I USE LUNA
™
4 plus IF I HAVE SKIN CONDITIONS SUCH AS ECZEMA OR IF I HAVE HAD A COSMETIC
PROCEDURE SUCH AS BOTOX?
We suggest that anyone who suffers from a serious skin condition or has undergone a cosmetic procedure
consults their physician or skincare professional before using the device.