2015 C-MAX HYBRID | C-MAX ENERGI Owner’s Manual ford.ca August 2014 First Printing Owner’s Manual C-MAX Hybrid/Energi Litho in U.S.A. FM5J 19A321 FA 2015 C-MAX HYBRID | C-MAX ENERGI Owner’s Manual fordowner.
The information contained in this publication was correct at the time of going to print. In the interest of continuous development, we reserve the right to change specifications, design or equipment at any time without notice or obligation. No part of this publication may be reproduced, transmitted, stored in a retrieval system or translated into any language in any form by any means without our written permission. Errors and omissions excepted. © Ford Motor Company 2014 All rights reserved.
Table of Contents Driver Knee Airbag.........................................39 Safety Canopy™............................................40 Crash Sensors and Airbag Indicator.........41 Airbag Disposal...............................................42 Introduction About This Manual...........................................7 Symbols Glossary.............................................7 Data Recording..................................................9 California Proposition 65..............................
Table of Contents Autowipers........................................................67 Rear Window Wiper and Washers..........68 Seats Sitting in the Correct Position.................109 Head Restraints............................................109 Manual Seats...................................................111 Power Seats.....................................................112 Rear Seats........................................................114 Heated Seats............................................
Table of Contents High Voltage Battery Towing General Information....................................145 Charging the High Voltage Battery.........147 High Voltage Battery Cut-Off Switch...........................................................150 Towing a Trailer..............................................181 Transporting the Vehicle.............................181 Towing the Vehicle on Four Wheels.......181 Driving Hints Transmission Breaking-In....................................................
Table of Contents Opening and Closing the Hood.............209 Under Hood Overview - Hybrid Electric Vehicle (HEV)............................................210 Under Hood Overview - Plug-In Hybrid Electric Vehicle (PHEV)..........................212 Engine Oil Dipstick........................................213 Engine Oil Check...........................................213 Engine Coolant Check................................214 Automatic Transmission Fluid Check............................................
Table of Contents MyFord Touch™ General Information....................................327 Settings...........................................................335 Entertainment..............................................345 Phone...............................................................364 Electric Vehicle Information....................369 Information....................................................379 Climate............................................................388 Navigation...............
6 C-MAX (CCG) Mexico/United States of America/Canada, enUSA, CPE Review
Introduction ABOUT THIS MANUAL Thank you for choosing Ford. We recommend that you take some time to get to know your vehicle by reading this manual. The more that you know about it, the greater the safety and pleasure you will get from driving it. WARNING Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road.
Introduction Brake system Fasten safety belt Cabin air filter Front airbag Check fuel cap Front fog lamps Child safety door lock or unlock Fuel pump reset Child seat lower anchor Fuse compartment Child seat tether anchor Hazard warning flashers Cruise control Heated rear window Do not open when hot Heated windshield Engine air filter Interior luggage compartment release Engine coolant Jack Engine coolant temperature Keep out of reach of children E71340 E161353 Engine oil Lighting co
Introduction systems. In order to properly diagnose and service your vehicle, Ford Motor Company, Ford of Canada, and service and repair facilities may access or share among them vehicle diagnostic information received through a direct connection to your vehicle when diagnosing or servicing your vehicle. Additionally, when your vehicle is in for service or repair, Ford Motor Company, Ford of Canada, and service and repair facilities may access or share among them data for vehicle improvement purposes.
Introduction • • How fast the vehicle was traveling; and Where the driver was positioning the steering wheel.
Introduction REPLACEMENT PARTS RECOMMENDATION CALIFORNIA PROPOSITION 65 WARNING Your vehicle has been built to the highest standards using quality parts. We recommend that you demand the use of genuine Ford and Motorcraft parts whenever your vehicle requires scheduled maintenance or repair. You can clearly identify genuine Ford and Motorcraft parts by looking for the Ford, FoMoCo or Motorcraft branding on the parts or their packaging.
Introduction Warranty on Replacement Parts Before you drive your vehicle, please read this Owner’s Guide carefully. Your vehicle is not a passenger car. As with other vehicles of this type, failure to operate this vehicle correctly may result in loss of vehicle control, vehicle rollover, personal injury or death. Genuine Ford and Motorcraft replacement parts are the only replacement parts that benefit from a Ford Warranty.
Introduction WARNING Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle. We recommend against the use of any hand-held device while driving and encourage the use of voice-operated systems when possible.
Child Safety GENERAL INFORMATION WARNINGS requirements of law. Ford recommends checking with a NHTSA Certified Child Passenger Safety Technician (CPST) and consult your pediatrician to make sure your child seat is appropriate for your child, and is compatible with and properly installed in your vehicle. To locate a child seat fitting station and CPST, contact the NHTSA toll free at 1-888-327-4236 or go to http://www.nhtsa.dot.gov. In Canada, check with your local St.
Child Safety Recommendations for Safety Restraints for Children Child Child size, height, weight, or age Recommended restraint type Infants or toddlers Children weighing 40 lb (18 kg) or less (generally age four or younger). Use a child safety seat (sometimes called an infant carrier, convertible seat, or toddler seat). Small children Children who have outgrown or no longer properly fit in a child safety seat (generally children who are less than 4 ft. 9 in. (1.
Child Safety • Use a child safety seat (sometimes called an infant carrier, convertible seat, or toddler seat) for infants, toddlers, or children weighing 40 pounds (18 kilograms) or less (generally age four or younger). • Using Lap and Shoulder Belts Place the vehicle seat upon which the child seat will be installed in the upright position. Put the safety belt in the automatic locking mode. See Step 5. This vehicle does not require the use of a locking clip.
Child Safety E142530 E142875 3. While holding the shoulder and lap belt portions together, route the tongue through the child seat according to the child seat manufacturer's instructions. Be sure the belt webbing is not twisted. 5. To put the retractor in the automatic locking mode, grasp the shoulder portion of the belt and pull downward until all of the belt is pulled out. Note: The automatic locking mode is available on the front passenger and rear seats. 6. Allow the belt to retract to remove slack.
Child Safety Using Lower Anchors and Tethers for CHildren (LATCH) 8. Remove remaining slack from the belt. Force the seat down with extra weight, for example, by pressing down or kneeling on the child restraint while pulling up on the shoulder belt in order to force slack from the belt. This is necessary to remove the remaining slack that will exist once the extra weight of the child is added to the child restraint. It also helps to achieve the proper snugness of the child seat to your vehicle.
Child Safety Use of Inboard Lower Anchors from the Outboard Seating Positions (Center Seating Use) WARNING The standardized spacing for LATCH lower anchors is 11 inches (28 centimeters) center to center. Do not use LATCH lower anchors for the center seating position unless the child seat manufacturer's instructions permit and specify using anchors spaced at least as far apart as those in this vehicle.
Child Safety Combining Safety Belt and LATCH Lower Anchors for Attaching Child Safety Seats Perform the following steps to install a child safety seat with tether anchors: Note: If you install a child seat with rigid LATCH attachments, do not tighten the tether strap enough to lift the child seat off your vehicle seat cushion when the child is seated in it. Keep the tether strap just snug without lifting the front of the child seat.
Child Safety recommended by your child restraint manufacturer). Many state and provincial laws require that children use approved booster seats until they reach age eight, a height of 4 feet 9 inches (1.45 meters) tall, or 80 pounds (36 kilograms). Booster seats should be used until you can answer YES to ALL of these questions when seated without a booster seat: E161563 3. Clip the tether strap to the anchor as shown. 4.
Child Safety Types of Booster Seats E70710 • E68924 • Backless booster seats If your backless booster seat has a removable shield, remove the shield. If a vehicle seating position has a low seat back or no head restraint, a backless booster seat may place your child's head (as measured at the tops of the ears) above the top of the seat.
Child Safety E142597 WARNINGS warnings provided by your vehicle manufacturer. A safety seat that is improperly installed or utilized, is inappropriate for your child's height, age, or weight or does not properly fit the child may increase the risk of serious injury or death. If the booster seat slides on the vehicle seat upon which it is being used, placing a rubberized mesh sold as shelf or carpet liner under the booster seat may improve this condition.
Child Safety Recommendations for attaching child safety restraints for children Restraint Type Combined weight of child and child seat Use any attachment method as indicated below by X LATCH (lower anchors and top tether anchor) LATCH (lower anchors only) Rear facing Up to 65 lb child seat (29 kg) Safety belt Safety belt Safety belt and LATCH only and top (lower tether anchors anchor and top tether anchor) X X Rear facing Over 65 lb child seat (29 kg) Forward facing child seat Up to 65 lb (29 kg)
Child Safety Left-Hand Side Turn counterclockwise to lock and clockwise to unlock. Right-Hand Side Turn clockwise to lock and counterclockwise to unlock.
Safety Belts PRINCIPLE OF OPERATION WARNINGS Safety belts and seats can become hot in a vehicle that has been closed up in sunny weather; they could burn a small child. Check seat covers and buckles before you place a child anywhere near them. WARNINGS Always drive and ride with your seatback upright and the lap belt snug and low across the hips. To reduce the risk of injury, make sure children sit where they can be properly restrained.
Safety Belts The safety belt pretensioners are designed to activate in frontal, near-frontal and side crashes, and in rollovers. The safety belt pretensioners on the retractor and anchor at the front seating positions are designed to tighten the safety belts firmly against the occupant's body when activated. This helps increase the effectiveness of the safety belts.
Safety Belts All safety restraints in the vehicle are combination lap and shoulder belts. The driver safety belt has the first type of locking mode, and the front outboard passenger and rear seat safety belts have both types of locking modes described as follows: Vehicle Sensitive Mode This is the normal retractor mode, which allows free shoulder belt length adjustment to your movements and locking in response to vehicle movement.
Safety Belts Use only extensions manufactured by the same supplier as the safety belt. Manufacturer identification is on a label located either at the end of the webbing or on the retractor behind the trim. Also, use the safety belt extension only if the safety belt is too short for you when fully extended. How to Use the Automatic Locking Mode SAFETY BELT HEIGHT ADJUSTMENT WARNING E142591 Position the safety belt height adjusters so that the belt rests across the middle of your shoulder.
Safety Belts This lamp illuminates and an audible warning will sound if the driver's safety belt has not been fastened when the vehicle's ignition is turned on. SAFETY BELT WARNING LAMP AND INDICATOR CHIME Conditions of operation If... Then... The driver's safety belt is not buckled before the ignition switch is turned to the on position... The safety belt warning light illuminates 12 minutes and the warning chime sounds 4-8 seconds.
Safety Belts If... Then... You and the front seat passenger buckle your safety belts before you switch the ignition on or less than 1-2 minutes elapse after you switch the ignition on... The Belt-Minder feature will not activate. The Belt-Minder feature activates, the You or the front seat passenger do not buckle your safety belts before your vehicle safety belt warning light illuminates and a reaches at least 6 mph (9.
Safety Belts 4. While the safety belt warning light is on, buckle and then unbuckle the safety belt. After Step 4, the safety belt warning light flashes for confirmation. • This will switch the feature off for that seating position if it is currently on. • This will switch the feature on for that seating position if it is currently off. CHILD RESTRAINT AND SAFETY BELT MAINTENANCE Inspect the vehicle safety belts and child safety seat systems periodically to make sure they work properly and are not damaged.
Personal Safety System™ How Does the Personal Safety System Work? The Personal Safety System provides an improved overall level of frontal crash protection to front seat occupants and is designed to help further reduce the risk of airbag-related injuries. The system is able to analyze different occupant conditions and crash severity before activating the appropriate safety devices to help better protect a range of occupants in a variety of frontal crash situations.
Supplementary Restraints System The airbags are a supplemental restraint system and are designed to work with the safety belts to help protect the driver and right front passenger from certain upper body injuries. Airbags do not inflate slowly; there is a risk of injury from a deploying airbag. PRINCIPLE OF OPERATION WARNINGS Airbags do not inflate slowly or gently, and the risk of injury from a deploying airbag is the greatest close to the trim covering the airbag module.
Supplementary Restraints System Proper Driver and Front Passenger Seating Adjustment DRIVER AND PASSENGER AIRBAGS WARNING WARNINGS Never place your arm or any objects over an airbag module. Placing your arm over a deploying airbag can result in serious arm fractures or other injuries. Objects placed on or over the airbag inflation area may cause those objects to be propelled by the airbag into your face and torso causing serious injury.
Supplementary Restraints System This system works with sensors that are part of the front passenger seat and safety belt to detect the presence of a properly–seated occupant and determine if the front passenger frontal airbag should be enabled (may inflate) or not. Type 1 E142846 Children must always be properly restrained. Accident statistics suggest that children are safer when properly restrained in the rear seating positions than in the front seating position.
Supplementary Restraints System The front passenger sensing system is designed to disable (will not inflate) the front passenger frontal airbag when the front passenger seat is unoccupied, or a rear facing infant seat, a forward-facing child restraint, or a booster seat is detected. Even with this technology, parents are strongly encouraged to always properly restrain children in the rear seat.
Supplementary Restraints System After all occupants have adjusted their seats and put on safety belts, it is very important that they continue to sit properly. A properly seated occupant sits upright, leaning against the seatback, and centered on the seat cushion, with their feet comfortably extended on the floor. Sitting improperly can increase the chance of injury in a crash event.
Supplementary Restraints System The system consists of the following: • A label or embossed side panel indicating that side airbags are fitted to your vehicle. • Side airbags located inside the driver and front passenger seatbacks. • Front passenger sensing system. WARNINGS Do not use accessory seat covers. The use of accessory seat covers may prevent the deployment of the side airbags and increase the risk of injury in an accident. Do not lean your head on the door.
Supplementary Restraints System The Safety Canopy will deploy during significant side crashes or when a certain likelihood of a rollover event is detected by the rollover sensor. The Safety Canopy is mounted to the roof side-rail sheet metal, behind the headliner, above each row of seats. In certain sideways crashes or rollover events, the Safety Canopy will be activated, regardless of which seats are occupied.
Supplementary Restraints System The restraints control module also monitors the readiness of the above safety devices plus the crash and occupant sensors. A warning indicator light in the instrument cluster indicates the readiness of the safety system. If this warning indicator light is not functioning and there is another fault within the system, the message cluster may display an airbag failure warning. See Information Displays (page 88).
Supplementary Restraints System The fact that the safety belt pretensioners or airbags did not activate for both front seat occupants in a crash does not mean that something is wrong with the system. Rather, it means the restraints control module determined the accident conditions (for example, crash severity, belt usage) were not appropriate to activate these safety devices.
Keys and Remote Controls Intelligent Access (If Equipped) GENERAL INFORMATION ON RADIO FREQUENCIES The system uses a radio frequency signal to communicate with your vehicle and authorize your vehicle to unlock when one of the following conditions are met: • You activate the front exterior door handle switch. • You press the luggage compartment button. • You press a button on the transmitter. This device complies with Part 15 of the FCC Rules and with Industry Canada license-exempt RSS standard(s).
Keys and Remote Controls Mechanical Key Blade The intelligent access key also contains a removable mechanical key blade that you can use to unlock the driver door. Type 1 2 E138615 Note: Your vehicle’s keys came with a security label that provides important vehicle key cut information. Keep the label in a safe place for future reference. 1 Intelligent Access Key (If Equipped) Type 1 E87964 1 To release the mechanical key blade: 1.
Keys and Remote Controls E138618 E138620 Note: Your vehicle’s back-up keys came with a security tag that provides important vehicle key cut information. Keep the tag in a safe place for future reference. 3. Insert the new battery. Refer to the instructions inside the transmitter for the correct orientation of the battery. Press the battery down to make sure it is fully in the housing. 4. Snap the battery cover back onto the transmitter.
Keys and Remote Controls Note: Do not touch the battery contacts or the printed circuit board with the screwdriver. 3 5. Carefully remove the battery with the screwdriver. 6. Install a new battery with the + facing downward. 7. Assemble the two halves of the remote control. 8. Install the key blade. E105362 Intelligent Access Key (Type 2) 3. Twist the screwdriver in the position shown to start separating the two halves of the remote control. 1. 4 Remove the backup key from the transmitter.
Keys and Remote Controls This feature allows you to start your vehicle from outside the vehicle. The transmitter has an extended operating range. 3. Remove the old battery. 4. Insert a new battery with the + facing downward. Press the battery down to make sure it is fully in the housing. 5. Snap the battery cover back onto the transmitter and install the backup key. Car Finder Vehicles with automatic climate control can be configured to operate when the vehicle is remote started.
Keys and Remote Controls You may have to be closer to the vehicle than when starting due to ground reflection and the added noise of the running vehicle. 1. Press the lock button to lock all the doors. 2. Press the remote start button twice. The exterior lamps flash twice. You can disable or enable the remote start system through the information display. See (page 88). The horn sounds if the system fails to start, unless quiet start is on.
MyKey™ PRINCIPLE OF OPERATION • MyKey allows you to program keys with restricted driving modes to promote good driving habits. All but one of the keys programmed to the vehicle can be activated with these restricted modes. • • Any keys that have not been programmed are referred to as administrator keys or admin keys. These can be used to: • • • Create a MyKey. Program configurable MyKey settings. Clear all MyKey features.
MyKey™ Programming/Changing Configurable Settings CREATING A MYKEY Use the information display to create a MyKey: Use the information display to access your configurable MyKey settings: 1. Insert the key you want to program into the ignition. If your vehicle is equipped with a push-button start, hold the intelligent access key next to the steering column. Details on the correct fob placement and position is in another chapter. See Starting and Stopping the Engine (page 123). 1.
MyKey™ Message Action and Description All MyKeys Cleared Note: When you clear your MyKeys, you remove all restrictions and return all MyKeys to their original admin key status.
MyKey™ You can find information on programmed MyKey(s) using the information display control on the steering wheel. See Information Displays (page 88). CHECKING MYKEY SYSTEM STATUS To find information on a programed MyKey(s), press the left arrow button to access the main menu and scroll to: Message Description Settings Press the OK button. MyKey Press the OK button. Select one of the following: MyKey Dist. Tracks the distance when drivers use a MyKey.
MyKey™ Ford-approved, aftermarket remote start systems. If you choose to install a remote start system, see an authorized dealer for a Ford-approved remote start system. USING MYKEY WITH REMOTE START SYSTEMS MyKey is not compatible with non MYKEY TROUBLESHOOTING Condition I cannot create a MyKey. Potential Causes • • • • I cannot program the configurable settings. • • I cannot clear the MyKeys. • • The key or transmitter used to start the vehicle does not have admin privileges.
Locks Press and hold both the lock and unlock buttons on the remote control for four seconds to disable or enable two-stage unlocking. Disabling two-stage unlocking allows all vehicle doors to unlock with one press of the button. The turn signals will flash twice to indicate a change to the unlocking mode. The unlocking mode applies to the remote control and intelligent access. LOCKING AND UNLOCKING You can use the power door lock control or the remote control to lock and unlock your vehicle.
Locks WARNINGS Make sure to close and latch the liftgate to prevent drawing exhaust fumes into your vehicle. This will also prevent passengers and cargo from falling out. If you must drive with the liftgate open, keep the vents or windows open so outside air comes into your vehicle. Failure to follow this warning could result in serious personal injury. Note: Be careful when opening or closing the liftgate in a garage or other enclosed area to avoid damaging the liftgate.
Locks Smart Unlocks For Intelligent Access Keys (If Equipped) This feature helps to prevent you from unintentionally locking your intelligent access key inside your vehicle’s passenger compartment or rear cargo area. When you lock your vehicle using the power door lock control (with the door open, vehicle in park and ignition off), your vehicle will search for an intelligent access key in the passenger compartment after you close the door.
Locks Autounlock: Press the power door lock button then the unlock button. The horn will sound once if disabled or twice (one short and one long) if enabled.
Locks Opening the Liftgate Accessory Mode Battery Saver for Intelligent Access Keys (If Equipped) Manually If you leave the ignition on after leaving your vehicle, it will shut off 15 minutes after you close all of the doors. MANUAL LIFTGATE WARNINGS It is extremely dangerous to ride in a cargo area, inside or outside of a vehicle. In a crash, people riding in these areas are more likely to be seriously injured or killed.
Locks POWER LIFTGATE (If Equipped) • WARNINGS It is extremely dangerous to ride in a cargo area, inside or outside of a vehicle. In a collision, people riding in these areas are more likely to be seriously injured or killed. Do not allow people to ride in any area of your vehicle that is not equipped with seats and safety belts. Be sure everyone in your vehicle is in a seat and using a safety belt properly. • • The ignition is on and the transmission is not in P.
Locks Hands-Free Feature (If Equipped) With the Outside Control Button Make sure you have an intelligent access transmitter within 3 feet (1 meter) of the liftgate. Opening 1. Unlock the liftgate with the remote control or power door unlock control. If an intelligent access transmitter is within 3 feet (1 meter) of the liftgate, the liftgate unlocks when you press the liftgate release button. E138632 E174120 2. Press the control button located in the top of the liftgate pull-cup handle.
Locks When Opening WARNING Keep clear of the liftgate when activating the rear switch. The system stops when it detects an obstacle and two short tones sound. Remove the obstacle to operate the liftgate. Setting the Liftgate Open Height 1. Open the liftgate. 2. Manually move the liftgate to the desired height. 3. Press and hold the control button on the liftgate until you hear a chime, indicating programming is complete. Note: You cannot program the height if the liftgate position is too low.
Security Replacement Keys PASSIVE ANTI-THEFT SYSTEM Note: Your vehicle comes equipped with two integrated keyhead transmitters or two intelligent access keys. SecuriLock® The integrated keyhead transmitter functions as a programmed ignition key that operates all the locks and starts your vehicle, as well as a remote control. The system helps prevent your vehicle from starting unless you use a coded key programmed to your vehicle. Using the wrong key may prevent your vehicle from starting.
Security You must have two previously programmed coded keys and the new unprogrammed key readily accessible. See your authorized dealer to have the spare key programmed if two previously programmed coded keys are not available. Programming a Spare Intelligent Access Key See your authorized dealer to have additional keys programmed to your vehicle. Read and understand the entire procedure before you begin. 1. 2. 3. 4. 5. 6. 7. 8. 9.
Steering Wheel ADJUSTING THE STEERING WHEEL WARNING Do not adjust the steering wheel when your vehicle is moving. Note: Make sure that you are sitting in the correct position. See Sitting in the Correct Position (page 109). 3 E95179 2 3. Lock the steering column. AUDIO CONTROL (If Equipped) Select the required source on the audio unit. 1 You can operate the following functions with the control: 2 E95178 A D 1. Unlock the steering column. 2. Adjust the steering wheel to the desired position.
Steering Wheel C Volume down D Seek down or previous Press to go to the information screen. E142608 See MyFord Touch™ (page 327). Seek, Next or Previous VOICE CONTROL (If Equipped) Press the seek button to: • tune the radio to the next or previous stored preset • play the next or the previous track. Press and hold the seek button to: • tune the radio to the next station up or down the frequency band • seek through a track.
Steering Wheel INFORMATION DISPLAY CONTROL E130248 See Information Displays (page 88). Multimedia Controls (If Equipped) E145434 Use the arrows on the right side of the steering wheel to navigate through the menus. Press OK to make a selection.
Wipers and Washers Intermittent Wipe WINDSHIELD WIPERS Note: Fully defrost the windshield before switching on the windshield wipers. Note: Make sure the windshield wipers are switched off before entering a car wash. Note: Clean the windshield and wiper blades if they begin to leave streaks or smears. If that does not resolve the issue, install new wiper blades. Note: Do not operate the wipers on a dry windshield. This may scratch the glass, damage the wiper blades or cause the wiper motor to burn out.
Wipers and Washers Note: During wet or winter driving conditions with ice, snow or a salty road mist, inconsistent or unexpected wiping or smearing may occur. Keep the outside of the windshield clean. The rain sensor is very sensitive. Dirt or debris around the interior rear view mirror area will affect the autowipers' performance. For example, the autowipers may turn on if dirt, mist or insects hit the windshield.
Wipers and Washers Rear Window Washer E168044 To use the rear washer function, push the lever away from you. When you release the lever, the wiper will operate for a short time.
Lighting LIGHTING CONTROL Headlamp Flasher E142449 Pull the lever toward you slightly and release it to flash the headlamps. E162680 A Off B Parking lamps, instrument panel lamps, license plate lamps and tail lamps C AUTOLAMPS (If Equipped) Headlamps WARNING The autolamps switch position may not activate the headlamps in all low visibility conditions, such as daytime fog. Always ensure that your headlamps are switched to auto or on, as appropriate, during all low visibility conditions.
Lighting If equipped, the following also activate when the lighting control is in the autolamps position and you switch them on in the information display: • Configurable daytime running lamps. • Automatic high beam control. • Adaptive headlamp control. INSTRUMENT LIGHTING DIMMER The headlamps remain on for a period of time after you switch the ignition off. Use the information display controls to adjust the period of time that the headlamps remain on. See Information Displays (page 88).
Lighting Vehicles Without Front Fog Lamps DAYTIME RUNNING LAMPS (If Equipped) B A WARNING The daytime running lamps system does not activate the tail lamps and may not provide adequate lighting during low visibility driving conditions. Also, the autolamps switch position may not activate the headlamps in all low visibility conditions, such as daytime fog. Always ensure that your headlamps are switched to auto or on, as appropriate, during all low visibility conditions.
Lighting • • • FRONT FOG LAMPS You open any door. You press a remote control button. You press switch B on the front interior lamp. Front Interior Lamp (If Equipped) C D B A E142453 Press the control to switch the fog lamps on or off. You can switch the fog lamps on when the lighting control is in any position except Off and the high beams are not on. E161163 (A) Door function switch. Press this switch to disable the interior E160819 lamps.
Lighting Rear Interior Lamp (If Equipped) Front Interior Lamp - With Panorama Roof (If Equipped) Driver Side Lamp A B B A C E190496 (A)Passenger side lamp on and off switch. E142454 (A) Door function switch. Press this switch to disable the interior E160819 lamps. The door function indicator lamp will illuminate yellow with lamps disabled. Press the switch again to turn interior lamps back on. The indicator lamp will illuminate blue. E160817 (B)Driver side lamp on and off switch.
Lighting Rotate B past the first detent to switch on and adjust to the desired brightness. Press A to cycle through the color choices. Press C to switch on all interior lamps and the ambient lighting. Press C again to switch off the interior lamps and return the ambient lighting to the previously selected color.
Windows and Mirrors Window Lock POWER WINDOWS WARNINGS Do not leave children unattended in your vehicle and do not let them play with the power windows. They may seriously injure themselves. When closing the power windows, you should verify they are free of obstructions and make sure that children and pets are not in the proximity of the window openings. E70850 Press the control to lock or unlock the rear window controls. It illuminates when you lock the rear window controls.
Windows and Mirrors 2. Close the window a third time to the point of resistance. The bounce-back feature is now disabled and you can close the window manually. The window will go past the point of resistance and you can close it fully. GLOBAL OPENING (If Equipped) You can use the remote control to operate the windows with the ignition off. Note: To operate this feature, accessory delay must not be active. See an authorized dealer as soon as possible if the window does not close after the third attempt.
Windows and Mirrors Blind spot mirrors have an integrated convex mirror built into the upper outboard corner of the exterior mirrors. They are designed to increase your visibility along the side of your vehicle. A Check the main mirror first before a lane change, then check the blind spot mirror. If no vehicles are present in the blind spot mirror and the traffic in the adjacent lane is at a safe distance, signal that you intend to change lanes.
Windows and Mirrors The image of the approaching vehicle is small and near the inboard edge of the main mirror when it is at a distance. The image becomes larger and begins to move outboard across the main mirror as the vehicle approaches (A). The image will transition from the main mirror and begin to appear in the blind spot mirror as the vehicle approaches (B). The vehicle will transition to your peripheral field of view as it leaves the blind spot mirror (C).
Windows and Mirrors Opening and Closing the Sun Shade 4. Press and hold the rear of the control to the first action point, until the sun shade fully closes. If you do not complete Step 2 within 15 seconds of Step 1, the relearning function end. Switch the ignition off, wait for another 30 seconds and then switch the ignition back on again. Start the procedure again from the beginning. Confirm that relearning was successful by opening and closing the sun shade.
Instrument Cluster GAUGES A B C E162393 A Left Information Display B Speedometer C Right Information Display Charge Fill (Hybrid Mode) Left Information Display The fill level, or State of Charge indicates the amount of energy stored in the high voltage battery as a percent of total energy capacity. The level will increase or decrease as the battery charges and discharges during normal operation.
Instrument Cluster Charge Assist Switch the ignition on. The fuel gauge will indicate approximately how much fuel is left in the fuel tank. The arrow adjacent to the fuel pump symbol indicates on which side of your vehicle the fuel filler door is located. The up and down arrows provide information about the energy going into and out of the high voltage battery. The up arrow above the battery indicates battery charging such as from regenerative braking.
Instrument Cluster Brake Coach Display: Navigation or Compass The Brake Coach appears after the vehicle has come to a stop. It coaches you to brake in a manner which maximizes the amount of energy returned through the regenerative braking system. The percent displayed is an indication of the regenerative braking efficiency with 100% representing the maximum amount of energy recovery. See General Information (page 327). Fuel Economy See General Information (page 88).
Instrument Cluster Cruise Control (If Equipped) Note: Some warning indicators appear in the information display and function the same as a warning lamp but do not display when you start your vehicle. Lights when you switch on this feature. E71340 Anti-Lock Braking System Direction Indicator If it lights when you are driving, this indicates a malfunction. You will continue to have normal braking (without anti-lock braking system) unless the brake system warning lamp also lights.
Instrument Cluster Low Fuel Level EV Later E151263 Lights when you select this feature on. See Hybrid Electric Vehicle (page 128). Lights when the fuel level is low or the fuel tank is nearly empty. Refuel as soon as possible. Fasten Safety Belt Low Tire Pressure Warning It will light and a tone will sound to remind you to fasten your safety belt. See Safety Belt Minder (page 30). Lights when your tire pressure is low.
Instrument Cluster Normally, the service engine soon light will stay on until you switch on the engine, then turn itself off if no malfunctions are present. However, if after 15 seconds the service engine soon light blinks eight times, it means that the vehicle is not ready for Inspection and Maintenance testing. See Emission Control System (page 142). Note: If your vehicle detects certain faults, it will not allow you to operate the accelerator pedal. If this happens, press the brake pedal and release it.
Instrument Cluster AUDIBLE WARNINGS AND INDICATORS Key in Ignition Warning Chime Sounds when you open the driver's door and you have left the key in the ignition with it in the off or accessory position. Engine On Warning Chime A warning chime will sound when any door is opened if the vehicle exceeds a relatively low speed. Keyless Warning Alert (If Equipped) Sounds the horn twice when you exit the vehicle and the keyless vehicle is in RUN, indicating the vehicle is still on.
Information Displays • GENERAL INFORMATION WARNING • Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle. We recommend against the use of any hand-held device while driving and encourage the use of voice-operated systems when possible.
Information Displays Display/Trip Menu level 2 Menu level 3 Menu level 4 Menu level 5 Engage (Split Power + Avg Fuel Economy + Battery Gauge + Fuel Gauge) Help — — Empower (Power (with engine on/off threshold) + Avg Fuel Economy + Battery Gauge + Fuel Gauge) Help — — MyView (MyView + Battery Gauge + Fuel Gauge) Change MyView Vehicle Range Vehicle Range Average Fuel Average Fuel Split Power Instantaneous Fuel Power + Threshold Coolant Temp Tach rpm x 1000 + Avg Fuel Accessory Power
Information Displays Display/Trip Help — — Energy Use (Energi only) Auto EV (consumption gauge + climate power gauge + battery gauge + fuel gauge) EV Now (consumption gauge with budget cup + climate power gauge + engine enable + battery gauge + fuel gauge) EV Later (consumption gauge + climate power gauge + battery gauge + fuel gauge) Help — — Trip 1 & 2: Trip Data + Battery Gauge + Fuel Gauge Help — — • Engage Engage provides separate gauges for engine power and high voltage battery power in k
Information Displays Note: You can reset your average fuel economy by pressing and holding the OK button on the left hand steering wheel controls. Unique content available in MyView: • Vehicle Range (Energi vehicles only) – Indicates the estimated distance your vehicle will travel with the energy currently onboard. Separately displays range available in Hybrid Mode fueled by gasoline, electric range available in Plug-in Power Mode, and total range.
Information Displays • Tach rpm x 1000 — When the gasoline engine is running, the tachometer gauge displays the engine speed in revolutions per minute (RPM). When your vehicle is operating on battery power only with the engine off, EV displays and the tachometer is greyed out. Note: It is normal for your electric range estimate to vary from charge to charge due to changes in average energy usage.
Information Displays Info In this mode, you can view different vehicle system information and perform a system check. E144642 Information Tutorial Displays a number of different system tutorials. Use the up/down arrows to scroll through the tutorials. Then press OK to view. MyKey MyKeys (Number of MyKeys programmed) MyKey Miles (km) (Distance traveled using a programmed MyKey) Admin Keys (Number of admin keys) System Check All active warnings will display first if applicable.
Information Displays Settings Vehicle Lighting Auto Light Rain On or Off Daytime Lights On or Off Home Light Select time interval Remote Start Climate Control Tire Mobility Kit MyKey Heater – A/C Auto or Last Settings Front Defrost Auto or Off Rear Defrost Auto or Off Driver Seat Auto or Off Passenger Seat Auto or Off Duration 5, 10 or 15 minutes Quiet Start On or Off System Enable or Disable Select number of years — Create MyKey Hold OK to Create MyKey — Traction Control Alw
Information Displays Settings Display Language Select the desired language — Units Distance Select the desired units of measure Temperature Fahrenheit (°F) or Celsius (°C) Brake Coach Display On or Off — Regen Active On or Off — Charge Assist On or Off — Driving History Hold OK to Reset — Main menu Right Information Display Controls From the main menu bar on the right side of the information display, you can choose from the following categories: Entertainment See General Information (p
Information Displays Fuel Economy Menu level 2 Menu level 3 Menu level 4 Menu level 5 Efficiency Leaves Help — — Fuel History (Instantaneous Fuel Economy + Fuel Economy History + Avg Fuel Economy) Duration 5, 10 or 30 minutes — Help — — Coach Help — — Coach Efficiency Leaves This view provides a comparison of your recent acceleration, braking and cruising behavior, then recommends the most efficient use of energy under present conditions.
Information Displays Average Fuel Economy Average Fuel Economy is continuously averaged since the last reset. You can reset your average fuel economy by pressing and holding the OK button on the corresponding steering wheel controls. For Energi vehicles both Hybrid and Plug-in Power mode operation will be included in the calculation. Note: Average fuel economy cannot be reset in MyView.
Information Displays Battery and Charging System (High Voltage) Message Action Is Vehicle Plugged-In? Your vehicle needs confirmation it is unplugged before allowing a start. You must make sure your vehicle is unplugged and you respond to the message prompt before starting your vehicle. Ready to Drive Your vehicle is ready to drive. Unplug Prior to Starting Your vehicle detects it is still plugged in and you attempt to Vehicle start it.
Information Displays Fuel Message Fuel Level Low Action An early reminder of a low fuel condition. Fuel Freshness EV functionality is disabled and the engine is running to maintain fuel freshness. See Fuel Quality (page 135). Fuel Door Opening Wait for up to 15 seconds while the fuel system depressurizes. Fuel Door Open The fuel system has finished depressurizing and you can begin to refuel. Close Fuel Door A reminder to close the fuel door.
Information Displays Message Action Accessory Power Active Displayed when the vehicle is in the Accessory ignition state. Press Brake to Start Displayed as a reminder to press the brake while starting the vehicle. Press Brake + Start Button Displayed as a reminder to apply the brake and push the start button to start the vehicle. Place Key in Backup Slot Displayed as needed by the system for proper function.
Information Displays Message Action Service Tire Mobility Kit Displayed when the kit needs service. See your authorized dealer. See Manual Informs the driver that the powertrain needs service due to a powertrain malfunction. Engine On Due to Low Use Normal Operation Displays when EV functionality is disabled and the engine is running to maintain oil quality. See Hybrid Electric Vehicle (page 128).
Information Displays Park Aid Message Action Check Park Aid Displays when the system has detected a condition that requires service. Contact your authorized dealer. See Parking Aid (page 161). Rear Park Aid On Off Displays the park aid status. Check Rear Park Aid Displays when the system has detected a condition that requires attention. See Parking Aid (page 161). Check Front Park Aid Displays when the system has detected a condition that requires attention. See Parking Aid (page 161).
Information Displays Tire Pressure Monitoring System Message Action Low Tire Pressure Displays when one or more tires on your vehicle have low tire pressure. See Tire Pressure Monitoring System (page 260). Tire Pressure Monitor Fault Displays when the tire pressure monitoring system is malfunctioning. If the warning stays on or continues to come on, contact your authorized dealer. See Tire Pressure Monitoring System (page 260).
Climate Control AUTOMATIC CLIMATE CONTROL A E141422 A B C J I H G D E F AUTO and Driver temperature control: Press the button to turn on automatic operation. Select the desired temperature using the temperature control. The system adjusts fan speed, air distribution, air conditioning operation, and selects outside air or recirculated air to heat or cool the vehicle in order to maintain the desired temperature.
Climate Control Turn the control to increase or decrease the air temperature on the passenger side of the vehicle. This turns on dual zone mode. F Recirculated air: Press the button to switch between outside air and recirculated air. When you select recirculated air, the air currently in the passenger compartment recirculates. This may reduce the time needed to cool the interior (when used with A/C) and may reduce unwanted odors from entering your vehicle.
Climate Control Dual Zone Temperature Control In mild weather, you can improve your fuel economy when using the climate control system by using outside air instead of air conditioning. • Turn the temperature control knob(s) so the interior temperature is set to 60°F (15.5°C). • Set the air distribution to panel or floor (or both). • Press A/C so that A/C OFF appears in the display. • Press the recirculated air button so fresh air enters the vehicle.
Climate Control Recommended Settings for Heating HEATED WINDOWS AND MIRRORS 1. Press the AUTO button. 2. Adjust the temperature control to the desired setting. Use 72°F (22°C) as a starting point, then adjust the setting as necessary. Heated Rear Window E72507 The heated rear window button is below the climate control unit. Press the button to clear the heated rear window of thin ice and fog. The heated rear window automatically turns off after a short period of time.
Climate Control You can adjust the default remote start settings using the information display controls. See Information Displays (page 88). Your cabin air filter is located under the instrument panel in the passenger footwell area. The particulate filtration system reduces the concentration of airborne particles such as dust, spores and pollen in the air supplied to the interior of your vehicle. Automatic Settings In hot weather, the system is set to 72°F (22°C).
Seats We recommend that you follow these guidelines: • Sit in an upright position with the base of your spine as far back as possible. • Do not recline the seatback more than 30 degrees. • Adjust the head restraint so that the top of it is level with the top of your head and as far forward as possible. Make sure that you remain comfortable. • Keep sufficient distance between yourself and the steering wheel. We recommend a minimum of 10 in (25 cm) between your breastbone and the airbag cover.
Seats WARNINGS Install the head restraint properly to help minimize the risk of neck injury in the event of a crash. Note: Adjust the seat back to an upright driving position before adjusting the head restraint. Adjust the head restraint so that the top of it is level with the top of your head and as far forward as possible. Make sure that you remain comfortable. If you are extremely tall, adjust the head restraint to its highest position. C Guide sleeve adjust and unlock button.
Seats The head restraints consist of: A An energy absorbing head restraint. B Two steel stems. C Guide sleeve unlock and remove button. D Fold button. 1. Adjust the seatback to an upright driving or riding position. 2. Pivot the head restraint forward toward your head to the desired position. After the head restraint reaches the forward-most tilt position, pivot it forward again to release it to the rearward, un-tilted position. MANUAL SEATS Removing the Head Restraint 1.
Seats WARNING WARNING Rock the seat backward and forward after releasing the lever to make sure that it is fully engaged. Do not place cargo or any objects behind the seatback before returning it to the original position. Pull on the seatback to make sure that it has fully latched after returning the seatback to its original position. An unlatched seat may become dangerous if you stop suddenly or have a crash.
Seats E138647 Power Lumbar (If Equipped) E138648 113 C-MAX (CCG) Mexico/United States of America/Canada, enUSA, CPE Review
Seats HEATED SEATS (If Equipped) REAR SEATS WARNING People who are unable to feel pain to their skin because of advanced age, chronic illness, diabetes, spinal cord injury, medication, alcohol use, exhaustion or other physical conditions, must exercise care when using the heated seat. The heated seat may cause burns even at low temperatures, especially if used for long periods of time. Do not place anything on the seat that insulates against heat, such as a blanket or cushion.
Seats REAR SEAT ARMREST (If Equipped) E138656 Fold the armrest down to use the armrest and cupholder.
Universal Garage Door Opener HomeLink Wireless Control System (If Equipped) The universal garage door opener replaces the common hand-held garage door opener with a three-button transmitter that is integrated into the driver’s sun visor. WARNING Do not use the system with any garage door opener that does not have the safety stop and reverse feature as required by U.S. Federal Safety Standards (this includes any garage door opener manufactured before April 1, 1982).
Universal Garage Door Opener 3. Using both hands, simultaneously, press and hold the desired HomeLink button and the hand-held transmitter button. DO NOT release either one until the HomeLink indicator light flashes slowly and then rapidly. When the indicator light flashes rapidly, both buttons may be released. The rapid flashing indicates successful training. 4. Press and hold the HomeLink button you programmed for five seconds, then release. You may need to do this twice to activate the door.
Universal Garage Door Opener A 1. Press and hold the outer two function buttons simultaneously for approximately 20 seconds until the indicator lights above the buttons flash rapidly. 2. When the indicator lights flash, release the buttons. The codes for all buttons are erased. A. Red indicator light B. Green indicator light 1. Press and hold one of the buttons on the hand-held transmitter for 10 seconds. The indicator light will change from green to red and green. 2.
Universal Garage Door Opener 1. Press and hold the previously programmed Genie button on the hand-held transmitter for 10 seconds. The indicator light will change from red to red and green. 2. Press the same button twice to confirm the change. If done correctly the indicator light will turn green. 5. Press and hold the previously programmed button on the visor for 2 seconds. Repeat this step up to 3 times until the garage door moves. Programming is now complete.
Auxiliary Power Points 12-volt DC power point • • • WARNING Do not plug optional electrical accessories into the cigar lighter socket (if equipped). Improper use of the lighter can cause damage not covered by your warranty, and can result in fire or serious injury. on the front of the center console inside the center console storage bin in the luggage compartment. 110-volt AC power point (If Equipped) WARNING Do not keep electrical devices plugged in the power point whenever the device is not in use.
Auxiliary Power Points When the indicator light, located on the power point, is: • on — the power point is working, the ignition is on and a device is plugged in. • off — the power point is off, the ignition is off or no device is plugged in. • flashing — the power point is in fault mode. The power point temporarily turns off power if the 150-watt limit is exceeded. It can also switch to a fault mode when it is overloaded, overheated or has shorted.
Storage Compartments CENTER CONSOLE Stow items in the cupholder carefully as items may become loose during hard braking, acceleration or collisions, including hot drinks which may spill. Available console features include: A B C E142433 A Cupholder B Storage compartment with auxiliary power point, auxiliary input jack, USB port and media hub C Auxiliary power point OVERHEAD CONSOLE E131605 Press near the rear edge of the door to open it.
Starting and Stopping the Engine GENERAL INFORMATION IGNITION SWITCH WARNINGS Extended idling at high engine speeds can produce very high temperatures in the engine and exhaust system, creating the risk of fire or other damage. Do not park, idle or drive your vehicle on dry grass or other dry ground cover. The emission system heats up the engine compartment and exhaust system, creating the risk of fire. E72128 0 (off) - The ignition is off.
Starting and Stopping the Engine Ignition Modes STARTING A GASOLINE ENGINE When the engine starts for the first time on your drive, the idle speed increases, this helps to warm up the engine. If the engine idle speed does not slow down automatically, have your vehicle checked by an authorized dealer. Before starting the vehicle, check the following: • Make sure all occupants have fastened their safety belts. • Make sure the headlamps and electrical accessories are off. • Make sure the parking brake is on.
Starting and Stopping the Engine 2. With the key in this position, you can use the start button to switch the ignition on and start your vehicle. Note: The green ready indicator illuminates letting you know that the vehicle is ready for driving. Since your vehicle is equipped with a silent key start, the engine may not start at the time of the vehicle start. See Hybrid Electric Vehicle (page 128).
Starting and Stopping the Engine Switching Off the Vehicle When It Is Moving Guarding Against Exhaust Fumes WARNING WARNING If you smell exhaust fumes inside your vehicle, have your vehicle checked by your authorized dealer immediately. Do not drive your vehicle if you smell exhaust fumes. Carbon monoxide is present in exhaust fumes. Take precautions to avoid its dangerous effects. Switching off the engine when the vehicle is still moving will result in a loss of brake and steering assistance.
Starting and Stopping the Engine We recommend that you do the following for a safe and correct operation: • Use a 16-gauge outdoor extension cord that is product certified by Underwriter’s Laboratory (UL) or Canadian Standards Association (CSA). This extension cord must be suitable for use outdoors, in cold temperatures, and be clearly marked Suitable for Use with Outdoor Appliances. Do not use an indoor extension cord outdoors. This could result in an electric shock or become a fire hazard.
Unique Driving Characteristics Auto EV HYBRID ELECTRIC VEHICLE This mode provides an automatic use of high voltage E155152 battery power during the drive, staying in electric mode when possible and running the engine when needed. This mode will be the only one available if the plug-in power has been depleted. Plug-in Power Mode and Hybrid Mode (C-MAX Energi Only) You must plug in your C-MAX Energi vehicle regularly for optimal use of the high voltage battery's extended range capability.
Unique Driving Characteristics The vehicle may enter Enable Engine mode if the climate control is in a defrost mode and the outside temperature is cold. A message Engine Enabled Due to Defrost will display if this occurs. If defrost is not needed, select a different climate control mode to permit EV Now. Note: You may notice higher engine speeds upon start-up. This temporary condition is normal and necessary to heat up the cabin and minimize emissions.
Unique Driving Characteristics • • Very high or low outside temperature (to provide system cooling or heating). For C-MAX Energi vehicles, climate control demands by passengers may not directly cause the engine to run. This only occurs when the high voltage battery charge is low, or if the outside temperature is cold enough to require the engine to provide additional heat for the cabin. Engine not warm enough to provide passenger requested cabin temperature.
Unique Driving Characteristics During certain events (such as vehicle servicing) your low voltage 12-volt battery may become disconnected or disabled. Once the battery is reconnected and after driving the vehicle, the engine may continue to operate for three to five seconds after the key is turned to off. This is a normal condition. • • EV+ Mode (C-MAX Energi Only) Your vehicle will recognize your frequent destinations and allow for more EV driving as you approach them.
Unique Driving Characteristics Note: Cold temperatures will affect the engine warm up time and the low engine use mode may operate more frequently. Note: An oil change is not required but gives you the option of not running a low engine use cycle. Resetting the oil life monitoring system will suspend the low engine use mode.
Unique Driving Characteristics Question Answer Why does my engine rev up so high some- Your vehicle's engine and transmission are designed to deliver the power you need at times when I accelerate? the most efficient engine speed. This may be higher than expected during heavy accelerations, and may fluctuate when driving at a steady speed. These are characteristics of the Atkinson engine cycle and the transmission technology that help maximize your hybrid's fuel economy.
Fuel and Refueling • SAFETY PRECAUTIONS WARNINGS Do not overfill the fuel tank. The pressure in an overfilled tank may cause leakage and lead to fuel spray and fire. The fuel system may be under pressure. If you hear a hissing sound near the fuel filler door (Easy Fuel capless fuel system), do not refuel until the sound stops. Otherwise, fuel may spray out, which could cause serious personal injury. • Automotive fuels can cause serious injury or death if misused or mishandled.
Fuel and Refueling Octane Recommendations FUEL QUALITY We recommend regular unleaded gasoline with a pump (R+M)/2 octane rating of 87. Some stations offer fuels posted as regular with an octane rating below 87, particularly in high altitude areas. We do not recommend fuels with an octane rating below 87. Premium fuel will provide improved performance and is recommended for severe duty usage such as trailer tow.
Fuel and Refueling Refilling With a Portable Fuel Container Note: EV Now can resume if less than 1 gal (3.8 L) of fuel is left in the tank. Note: In most cases, when the fuel level is below one-quarter tank, refueling the vehicle will end fuel freshness mode and then EV Now will become available. Refueling after consuming a full tank in fuel freshness mode will end the mode. WARNINGS Do not insert the nozzle of portable fuel containers or aftermarket funnels into the capless fuel system.
Fuel and Refueling 4. When done, clean the funnel or properly dispose of it. Extra funnels can be purchased from your authorized dealer if you choose to dispose of the funnel. REFUELING E162449 In C-MAX Energi vehicles the funnel is located in the rear of the vehicle, inside storage compartment WARNINGS Fuel vapor burns violently and a fuel fire can cause severe injuries. 1. Read and follow all the instructions on the pump island. Locate the portable funnel that comes with your vehicle.
Fuel and Refueling Use the following guidelines to avoid electrostatic charge build-up when filling an ungrounded fuel container: • • • • Place an approved fuel container on the ground. Do not fill a fuel container while it is in the vehicle (including the cargo area). Keep the fuel pump nozzle in contact with the fuel container while filling. Do not use a device that would hold the fuel pump handle in the fill position. E154765 4. Once pumping is complete, slowly remove the fuel filler nozzle.
Fuel and Refueling If this action corrects the problem, the message may not reset immediately. It may take several driving cycles for the message to turn off. A driving cycle consists of an engine start-up (after four or more hours with the engine off) followed by city or highway driving. Continuing to drive with the message on may cause the service engine soon lamp to turn on as well. Easy Fuel™ Capless System (Energi Vehicles Only) E145428 3.
Fuel and Refueling If this action corrects the problem, the message may not reset immediately. It may take several driving cycles for the message to turn off. A driving cycle consists of an engine start-up (after four or more hours with the engine off) followed by city or highway driving. Continuing to drive with the message on may cause the service engine soon lamp to turn on as well. Using the manual override lever E154765 WARNING 7. After pumping fuel, slowly remove the fuel filler nozzle.
Fuel and Refueling Note: A fuel spill concern may occur if the fuel tank overfills. Do not overfill the tank to the point that the fuel is able to bypass the fuel filler nozzle. The overfilled fuel may run down the drain located below and in front of the fuel filler door. If the fuel fill inlet was not properly closed, a service engine warning lamp may appear on the instrument cluster. At the next opportunity, do the following: 1. Safely pull off the road. 2.
Fuel and Refueling Empty reserve is the amount of fuel remaining in the tank after the fuel gauge indicates empty. Do not rely on this fuel for driving. The usable capacity of the fuel tank is the amount of fuel that can be put into the tank after the gauge indicates empty. The advertised capacity is the total fuel tank size – it is the combined usable capacity plus the empty reserve. 5.
Fuel and Refueling • • On-Board Diagnostics (OBD-II) Do not turn off the ignition while your vehicle is moving, especially at high speeds. Have the items listed in scheduled maintenance information performed according to the specified schedule. Your vehicle has a computer known as the on-board diagnostics system (OBD-II) that monitors the engine’s emission control system. The system protects the environment by making sure that your vehicle continues to meet government emission standards.
Fuel and Refueling If the service engine soon indicator remains on, have your vehicle serviced at the first available opportunity. Although some malfunctions detected by the OBD-II may not have symptoms that are apparent, continued driving with the service engine soon indicator on can result in increased emissions, lower fuel economy, reduced engine and transmission smoothness and lead to more costly repairs. The OBD-II system checks the emission control system during normal driving.
High Voltage Battery Your vehicle consists of various high-voltage components and wiring. All of the high-voltage power flows through specific wiring assemblies labeled as such or covered with a solid orange convolute, orange striped tape or both. Do not come in contact with these components. GENERAL INFORMATION WARNING Have the battery pack serviced only by an authorized electric vehicle technician. Improper handling can result in personal injury or death.
High Voltage Battery Note: The service disconnect has an outer lever to aid in the proper seating of the service disconnect lever. Remove this to disconnect the high-voltage service disconnect. The high-voltage service disconnect is located behind the rear fold down seats. Service disconnect location for non-Energi vehicles. E171514 3. Pull the outer cover off to expose the service disconnect lever. E163537 Service disconnect location for Energi vehicles. E147234 4.
High Voltage Battery Charging Equipment Reactivating the High-Voltage Battery Note: If you have manually disconnected your high-voltage shut off circuit, you will need to reconnect the circuit before you can reactivate it. The system will detect if the electrical system is safe and turn on automatically. CHARGING THE HIGH VOLTAGE BATTERY WARNINGS Do not use the 120 volt convenience cord with an extension cord, two-prong adaptor, surge protector, timer or other adapter.
High Voltage Battery Make sure that the 120 volt convenience cord is completely unwound before charging. Always plug the cord into the AC outlet before connecting the charging coupler into the charge port on your vehicle. The 120 volt convenience cord inline control box has three indicator lights that represent the charging status, power, charge and fault. Power (green light): • This indicator lights when you plug the cord into the AC wall outlet.
High Voltage Battery To charge your high voltage battery: • 1. Put your vehicle in park (P) and switch off your vehicle. 2. Press the indentation on the charge port door to open it. 3. Plug the charging coupler into the charge port on your vehicle. Make sure the button clicks confirming you have completely engaged the coupler. • When three quadrants are on and the top left-hand side quadrant is pulsing, the charge is between 75-100 percent.
High Voltage Battery 2. Press the button on the charging coupler. 3. While holding the button, remove the charging coupler from the charge port receptacle on your vehicle. When waiting to charge (not actively charging), the light ring will indicate the present state of charge of the high voltage battery as follows: • When the top right quadrant light is off, the charge is between 0–25 percent.
High Voltage Battery 3. If your vehicle is not powered after this sequence, repeat steps 1 and 2 up to two more times. Note: During this process, your vehicle will detect if the electrical system is safe and reactivate. Once your vehicle determines the electrical system safe, you can start your vehicle as you would normally by either turning the ignition key or by pressing the brake in combination with the START/STOP button.
Transmission Reverse (R) AUTOMATIC TRANSMISSION With the gearshift lever in reverse (R), your vehicle will move backward. Always come to a complete stop before shifting into and out of reverse (R). WARNINGS Always set the parking brake fully and make sure the gearshift is latched in park (P). Turn the ignition to the off position and remove the key whenever you leave your vehicle. N (Neutral) With the gearshift lever in neutral (N), your vehicle can be started and is free to roll.
Transmission • • • Use the brake shift interlock lever to move the gearshift lever from the park position in the event of an electrical malfunction or if your vehicle has a dead battery. Provides additional grade braking with a combination of engine motoring and high-voltage battery charging to help maintain vehicle speed when descending a grade.
Transmission If Your Vehicle Gets Stuck In Mud or Snow Note: Do not rock your vehicle if the engine is not at normal operating temperature or damage to the transmission may occur. Note: Do not rock your vehicle for more than a minute or damage to the transmission and tires may occur, or the engine may overheat. If your vehicle gets stuck in mud or snow, it may be rocked out by shifting between forward and reverse gears, stopping between shifts in a steady pattern.
Brakes Anti-lock Brake System GENERAL INFORMATION This system helps you maintain steering control during emergency stops by keeping the brakes from locking. Note: Occasional brake noise is normal. If a metal-to-metal, continuous grinding or continuous squeal sound is present, the brake linings may be worn-out. Have the system checked by an authorized dealer. If the vehicle has continuous vibration or shudder in the steering wheel while braking, have it checked by an authorized dealer.
Brakes 1. Press the foot brake pedal firmly. 2. Pull the parking brake lever up to its fullest extent. Note: If you park your vehicle on a hill and facing uphill, move the transmission selector lever to position P and turn the steering wheel away from the curb. standard friction braking. When the battery is almost fully charged, the amount of regenerative braking is limited to avoid overcharging, and the requested deceleration is produced by standard friction braking alone.
Brakes When the system is active, your vehicle will remain stationary on the slope for two to three seconds after you release the brake pedal. This allows you time to move your foot from the brake to the accelerator pedal. The brakes are released automatically once the engine has developed sufficient drive to prevent your vehicle from rolling down the slope. This is an advantage when pulling away on a slope, (for example from a car park ramp, traffic lights or when reversing uphill into a parking space).
Traction Control System Indicator Lights and Messages PRINCIPLE OF OPERATION The traction control system helps avoid drive wheel spin and loss of traction. WARNING If a failure has been detected within the AdvanceTrac system, the stability control light will illuminate steadily. Verify that the AdvanceTrac system was not manually disabled through the information display. If the stability control light still illuminates steadily, have the system serviced by an authorized dealer immediately.
Stability Control The AdvanceTrac with Roll Stability Control system helps you keep control of your vehicle when on a slippery surface. The electronic stability control portion of the system helps avoid skids and lateral slides and roll stability control helps avoid a vehicle rollover. The traction control system helps avoid drive wheel spin and loss of traction. See Using Traction Control (page 158).
Stability Control USING STABILITY CONTROL AdvanceTrac® with Roll Stability Control™ (RSC®) The system automatically activates when you start your vehicle. The AdvanceTrac with RSC system cannot be completely turned off, but the electronic stability control and roll stability control portions of the system are disabled when the transmission is in position R. You can turn off the traction control portion of the system independently. See Using Traction Control (page 158).
Parking Aids Note: If your vehicle is equipped with MyKey, it is possible to prevent turning the sensing system off. See MyKey™ (page 49). PARKING AID (If Equipped) WARNINGS To help avoid personal injury, please read and understand the limitations of the system as contained in this section. Sensing is only an aid for some (generally large and fixed) objects when moving in reverse on a flat surface at parking speeds.
Parking Aids A E130382 E130178 A A Coverage area of up to 6 feet (1.8 meters) from the rear bumper. There is decreased coverage area at the outer corners of the bumper. The system detects certain objects while the transmission is in reverse (R): • and moving toward a stationary object at a speed of 3 mph (5 km/h) or less. • but not moving, and a moving object is approaching the rear of the vehicle at a speed of 3 mph (5 km/h) or less.
Parking Aids The system may not function correctly if something passes between the front bumper and the parking space (i.e. a pedestrian or cyclist) or if the edge of the neighboring parked vehicle is high from the ground (i.e. a bus, tow truck or flatbed truck). For specific information on the reverse sensing portion of the system, refer to that section. Note: The sensors may not detect objects in heavy rain or other conditions that cause disruptive reflections.
Parking Aids Press the button. The touch screen displays a message and a corresponding graphic to indicate it's searching for a parking space. Use the turn signal to indicate which side of the vehicle you want the system to search on. Note: If the turn signal is not on, the system automatically searches on the vehicle's passenger side. A E130107 Automatic Steering into Parking Space When a suitable space is found, the touch screen displays a message and a chime sounds.
Parking Aids E130108 When you think the vehicle has enough space in front and behind it, or you hear a solid tone from the parking aid, bring the vehicle to a complete stop. E130109 • When automatic steering is finished, the touch screen displays a message indicating that the active park assist process is done. The driver is responsible for checking the parking job and making any necessary corrections before putting the transmission in P (Park).
Parking Aids Troubleshooting the System The system does not look for a space The traction control system may be off Any door (except the driver’s) may not be completely closed The system does not offer a particular space Something may be contacting the front bumper or side sensors There is not enough room on both sides of the vehicle in order to park There is not enough space for the parking maneuver on the opposite side of the parking space The vehicle is farther than 6.
Parking Aids The system does not position the vehicle where I want in the space A parked vehicle has a high attachment (i.e. salt sprayer, snowplow, moving truck bed, etc.) The parking space length or position of parked objects changed after your vehicle passed The temperature around your vehicle changes quickly (i.e.
Parking Aids The system uses three types of guides to help you see what is behind your vehicle: • Active guidelines: Show the intended path of your vehicle when reversing. • Fixed guidelines: Show the actual path your vehicle is moving in while reversing in a straight line. This can be helpful when backing into a parking space or aligning your vehicle with another object behind you. • Centerline: Helps align the center of your vehicle with an object (for example, a trailer).
Parking Aids Active guidelines are only shown with fixed guidelines. To use active guidelines, turn the steering wheel to point the guidelines toward an intended path. If the steering wheel position is changed while reversing, your vehicle might deviate from the original intended path. Note: Manual zoom is only available when the transmission is in reverse (R). Note: When manual zoom is enabled, only the centerline is shown. This allows you to get a closer view of an object behind your vehicle.
Cruise Control Switching Cruise Control On PRINCIPLE OF OPERATION Press and release ON. Cruise control lets you maintain a set speed without keeping your foot on the accelerator pedal. You can use cruise control when your vehicle speed is greater than 20 mph (30 km/h). The indicator will display in the instrument cluster. E71340 Setting a Speed 1. Accelerate to the desired speed. 2. Press and release SET+. 3. Take your foot off the accelerator pedal.
Cruise Control Switching Cruise Control Off Note: You will erase the set speed if you switch the system off. Press and release OFF or switch the ignition off. ECO Cruise Control This feature saves vehicle energy by relaxing acceleration compared to standard cruise control. For example, your vehicle may temporarily lose speed when going uphill. ECO will appear in the information display when ECO cruise control is activated. It can be switched on or off in the information display. See (page 88).
Driving Aids • • STEERING Electric Power Steering Note: A high crown in the road or high crosswinds may also make the steering seem to wander or pull. WARNING The electric power steering system has diagnostic checks that continuously monitor the system. If a fault is detected, a message displays in the information display. Stop your vehicle as soon as it is safe to do so. Switch the ignition off.
Load Carrying REAR UNDER FLOOR STORAGE E164183 Insert the ends of the cargo shade into the mounting features located behind the rear seat on the rear trim panels to install the cargo shade. E162198 The under floor storage compartments are located behind the front seats. Lift the handle to unlatch the lid. To operate the cargo shade: 1. Pull the rear edge of the cargo shade rearward. 2. Secure both ends of the support rod into the retention slots located on the rear quarter trim panels.
Load Carrying Base Curb Weight - is the weight of the vehicle including a full tank of fuel and all standard equipment. It does not include passengers, cargo, or optional equipment. Vehicle Curb Weight - is the weight of your new vehicle when you picked it up from your authorized dealer plus any aftermarket equipment. LOAD LIMIT Vehicle Loading This section will guide you in the proper loading of your vehicle to keep your loaded vehicle weight within its design rating capability.
Load Carrying WARNING The appropriate loading capacity of your vehicle can be limited either by volume capacity (how much space is available) or by payload capacity (how much weight the vehicle should carry). Once you have reached the maximum payload of your vehicle, do not add more cargo, even if there is space available. Overloading or improperly loading your vehicle can contribute to loss of vehicle control and vehicle rollover.
Load Carrying E142517 CARGO E143817 GAWR (Gross Axle Weight Rating) - is the maximum allowable weight that can be carried by a single axle (front or rear). These numbers are shown on the Safety Compliance Certification Label. The label shall be affixed to either the door hinge pillar, door-latch post, or the door edge that meets the door-latch post, next to the driver's seating position. The total load on each axle must never exceed its Gross Axle Weight Rating.
Load Carrying E162603 Safety Compliance Certification Label. The label shall be affixed to either the door hinge pillar, door-latch post, or the door edge that meets the door-latch post, next to the driver's seating position. The Gross Vehicle Weight must never exceed the Gross Vehicle Weight Rating. GVW (Gross Vehicle Weight) is the Vehicle Curb Weight, plus cargo, plus passengers.
Load Carrying E142524 WARNINGS Exceeding the Safety Compliance Certification Label vehicle weight rating limits could result in substandard vehicle handling or performance, engine, transmission and/or structural damage, serious damage to the vehicle, loss of control and personal injury. Do not exceed the GVWR or the GAWR specified on the Safety Compliance Certification Label.
Load Carrying 4. The resulting figure equals the available amount of cargo and luggage load capacity. For example, if the “XXX” amount equals 1,400 lb. and there will be five 150 lb. passengers in your vehicle, the amount of available cargo and luggage load capacity is 650 lb. (1400-750 (5 x 150) = 650 lb.) 5. Determine the combined weight of luggage and cargo being loaded on the vehicle. That weight may not safely exceed the available cargo and luggage load capacity calculated in Step 4. 6.
Load Carrying the load capacity to transport the cement and your friend home. In metric units, the calculation would be: 635 kilograms - (2 x 99 kilograms) - (9 x 45 kilograms) = 635 - 198 - 405 = 32 kilograms. The above calculations also assume that the loads are positioned in your vehicle in a manner that does not overload the Front or the Rear Gross Axle Weight Rating specified for your vehicle on the Safety Compliance Certification Label.
Towing We recommend the use of a wheel lift and dollies or flatbed equipment to tow your vehicle. Do not tow with a slingbelt. Ford Motor Company has not approved a slingbelt towing procedure. Vehicle damage may occur if towed incorrectly, or by any other means. TOWING A TRAILER WARNING Never tow a trailer with your vehicle. This powertrain is not designed to tow. Ford Motor Company produces a towing manual for all authorized tow truck operators.
Towing Recreational Towing 3. Turn the vehicle off by turning the ignition key past the accessory position. The key position is between the accessory and off positions. See Ignition Switch (page 123). (Trip Summary appears in the left instrument cluster screen when the vehicle is off.) Note: Put your climate control system in recirculated air mode to prevent exhaust fumes from entering the vehicle. See Climate Control (page 104). Follow these guidelines if you have a need for recreational (RV) towing.
Driving Hints • BREAKING-IN You need to break in new tires for approximately 300 miles (480 kilometers). During this time, your vehicle may exhibit some unusual driving characteristics. The engine also needs to break in. Avoid hard accelerations and driving too fast for the first 1000 miles (1600 kilometers). If possible, avoid carrying heavy loads up steep grades during the break-in period. • • ECONOMICAL DRIVING • Your fuel economy depends on: • How you drive your vehicle.
Driving Hints • • Perform all regularly scheduled maintenance. See Scheduled Maintenance (page 426). Use the coach and brake coach display to get feedback on your economical drive style. For more information, See Information Displays (page 88). DRIVING THROUGH WATER WARNING Do not drive through flowing or deep water as you may lose control of your vehicle. Avoid these actions because they reduce your fuel economy: • Avoid sudden or hard accelerations and decelerations.
Driving Hints FLOOR MATS WARNINGS Always make sure that objects cannot fall into the driver foot well while the vehicle is moving. Objects that are loose can become trapped under the pedals causing a loss of vehicle control. WARNINGS Always use floor mats that are designed to fit the foot well of your vehicle. Only use floor mats that leave the pedal area unobstructed.
Roadside Emergencies authorized dealer. If a member requests a tow to an authorized dealer that is more than 35 mi (56 km) from the disablement location, the member shall be responsible for any mileage costs in excess of 35 mi (56 km). ROADSIDE ASSISTANCE Vehicles Sold in the United States: Getting Roadside Assistance To fully assist you should you have a vehicle concern, Ford Motor Company offers a complimentary roadside assistance program. This program is separate from the New Vehicle Limited Warranty.
Roadside Emergencies Canadian roadside coverage and benefits may differ from the U.S. coverage. If you require more information, please refer to the coverage section of your warranty guide, call us in Canada at 1-800-665-2006, or visit our website at www.ford.ca. The hazard warning button is located on the instrument panel. Use it when your vehicle is creating a safety hazard for other motorists. • Sykes Assistance Services Corporation administers the Roadside Assistance program.
Roadside Emergencies 2. Press the brake pedal and press the push button start to switch on the ignition. 3. Check the information display for the Ready to Drive light as the gasoline engine may not start, but the electric motor may be running. If you do not see the Ready to Drive light, repeat Steps 1 and 2 up to two more times. Note: When you try to restart your vehicle after a fuel shutoff, the vehicle makes sure that the electrical system is safe to restart.
Roadside Emergencies A B E163911 A. Positive prong (+) B. Negative prong (-) Note: In the illustration, the vehicle on the bottom is used to designate the assisting (boosting) battery. Note: Remove the red cap from the positive prong (A) on your vehicle before connecting the cables.
Roadside Emergencies WARNING Never connect the negative end of the cable to the negative (-) terminal of the discharged battery. A spark may cause an explosion of the gases that surround the battery. Always use the negative prong as a grounding point. Make sure that the cables are clear of fan blades, belts, the moving parts of both engines, or any fuel delivery system parts. Jump Starting 1. Start the booster vehicle and press the accelerator pedal moderately. 2. Start the disabled vehicle.
Roadside Emergencies COLLISION, DAMAGE OR FIRE EVENT Guidance for Ford Motor Company Electric and Hybrid-Electric Vehicles Equipped With High Voltage Batteries (Vehicle Owner/Operator/General Public) Electric and Hybrid-Electric Vehicle Considerations In the event of damage or fire involving an electric vehicle (EV) or hybrid-electric vehicle (HEV): • • • E148862 1. Remove the jumper cable from the negative prong. 2. Remove the jumper cable on the negative (-) terminal of the booster vehicle's battery.
Roadside Emergencies Crashes • A crash or impact significant enough to require an emergency response for conventional vehicles would also require the same response for an electric or hybrid-electric vehicle. • • If possible • • • Move your car to a safe, nearby location and remain on the scene. Roll down the windows before shutting your vehicle off.
Roadside Emergencies POST-CRASH ALERT SYSTEM The system flashes the turn signal lamps and sounds the horn (intermittently) in the event of a serious impact that deploys an airbag (front, side, side curtain or Safety Canopy) or the safety belt pretensioners. The horn and lamps will turn off when: • You press the hazard control button. • You press the panic button on the remote entry transmitter (if equipped). • Your vehicle runs out of power.
Customer Assistance These are some of the items that can be found online: • U.S. dealer locator by Dealer Name, City/State or Zip Code. • Owner Manuals. • Maintenance Schedules. • Recalls. • Ford Extended Service Plans. • Ford Genuine Accessories. • Service specials and promotions. GETTING THE SERVICES YOU NEED Warranty repairs to your vehicle must be performed by an authorized dealer.
Customer Assistance In order to help us serve you better, please have the following information available when contacting a Customer Relationship Center: • Vehicle Identification Number. • Your telephone number (home and business). • The name of the authorized dealer and city where located. • The vehicle’s current odometer reading. California Civil Code Section 1793.
Customer Assistance already taken to try to resolve them. A Customer Claim Form will be mailed that will need to be completed, signed and returned to the BBB along with proof of ownership. Upon receipt, the BBB will review the claim for eligibility under the Program Summary Guidelines. THE BETTER BUSINESS BUREAU (BBB) AUTO LINE PROGRAM (U.S. ONLY) Your satisfaction is important to Ford Motor Company and to your dealer.
Customer Assistance In the CAMVAP program, impartial third-party arbitrators conduct hearings at mutually convenient times and places in an informal environment. These impartial arbitrators review the positions of the parties, make decisions and, when appropriate, render awards to resolve disputes. CAMVAP decisions are fast, fair, and final as the arbitrator’s award is binding on both you and Ford of Canada.
Customer Assistance FORD MOTOR COMPANY Customer Relationship Center 1555 Fairlane Drive Fairlane Business Park #3 Allen Park, Michigan 48101 U.S.A. Telephone: +971 4 3326084 Toll-Free Number of the Kingdom of Saudi Arabia: 800 8971409 Local Telephone Number of Kuwait: 24810575 FAX: +971 4 3327299 Email: menacac@ford.com www.me.ford.com Monday-Friday 8:00 a.m. - 6:00 p.m. EST Helm, Incorporated can also be reached by their website: www.helminc.
Customer Assistance To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1-888-327-4236 (TTY: 1-800-424-9153); go to http://www.safercar.gov; or write to: Administrator 1200 New Jersey Avenue, Southeast Washington, D.C. 20590 You can also obtain other information about motor vehicle safety from http://www.safercar.gov.
Fuses FUSE SPECIFICATION CHART WARNINGS To reduce risk of electrical shock, always replace the cover to the power distribution box before reconnecting the battery or refilling fluid reservoirs. Pre-Fuse Box Your vehicle has a pre-fuse box attached to the power distribution box. There is a second pre-fuse box attached to the 12-volt battery terminal in the rear of your vehicle. They contain high-current fuses. If you need to replace one of these fuses, see an authorized dealer.
Fuses Fuse or relay number Fuse amp rating Protected components F1 50A Midi Cooling fan module. F2 50A Midi Electric water pump. F3 50A Midi Body control module supply 1. F4 50A Midi Body control module supply 2. F5 — Not used. F6 — Not used. F7 40A** Anti-lock brake system pump. F8 30A** Anti-lock brake system valve. F9 40A** Vacuum pump. F10 40A** Heater blower motor. F11 30A** Engine management. F12 — F13 25A** Not used. Powertrain control module relay.
Fuses Fuse or relay number Fuse amp rating Protected components F25 10A* Motor electronic cooling pump. F26 5A* Electronic power assist steering module 15. F27 5A* Mass air flow sensor. F28 15A* Powertrain control module. F29 10A* Electronic air conditioning compressor. Positive temperature coefficient heater. F30 10A* Engine control module. Powertrain control module. F31 5A* Charge port light ring (C-MAX Energi). F32 20A* Vehicle power 2. F33 15A* Vehicle power 4.
Fuses Fuse or relay number Fuse amp rating Protected components R13 Mini relay Heater blower. R14 Mini relay Engine control relay. *Mini fuses **Cartridge fuses Passenger Compartment Fuse Panel The fuse panel is located on the right-hand side below the glove box. You may need to remove a trim panel to access it.
Fuses Fuse or relay number Fuse amp rating Protected components F56 20A F57 — Not used. F58 5A Not used (spare). Fuel pump supply. F59 5A Passive anti-theft system. F60 10A Interior light. Driver door switch pack. Glove box illumination. Overhead console switch bank. F61 20A Cigar lighter. Second row power point. F62 5A Autowiper module. Autodimming rear view mirror. F63 10A F64 — Not used (spare). F65 10A Liftgate release. F66 20A Driver door unlock supply. F67 7.
Fuses Fuse or relay number Fuse amp rating Protected components F76 10A Reversing lamp supply. F77 20A Washer pump. F78 5A Ignition switch, Start button. F79 15A Radio. Hazard light switch. F80 20A Not used (spare). F81 5A F82 20A Washer pump ground. F83 20A Central locking ground. F84 20A Drive door unlock ground. Power sun shade. Remote receiver antenna. F85 7.5A Electronic 15 feed. F86 10A Restraints control module. Passenger air bag deactivation indicator.
Fuses E129927 Fuse or relay number Fuse amp rating F1 5A Hands-free liftgate entry module. Protected components F2 10A Keyless vehicle module. F3 5A Keyless vehicle door handles. F4 25A Door control unit front left. F5 25A Door control unit front right. F6 25A Door control unit rear left. F7 25A Door control unit rear right. F8 — Not used. F9 25A Driver seat motor. F10 25A Heated rear window. F11 5A Ignition relay. F12 15A Battery electronics control module.
Fuses Fuse or relay number Fuse amp rating F19 15A F20 — F21 15A Protected components Charger fan (C-MAX Energi). Not used. Smart datalink connector. F22 10A F23 — Active noise cancellation. F24 30A DC/AC power converter. F25 25A Power liftgate. F26 40A AC/DC charger (C-MAX Energi). F27 20A Luggage compartment outlet. F28 — Not used. F29 5A Headlamp leveling. F30 5A Parking aid module. F31 5A Rear view camera. F32 5A DC/AC power converter. F33 — Not used.
Fuses Fuse or relay number Fuse amp rating Protected components F46 10A Fuel system. R1 Power relay Rear 15 relay. R2 Mini relay Heated rear window. R3 Micro relay R4 — Fuel door (C-MAX Energi). Not used. R5 — Not used. R6 Micro relay Rear wiper. CHANGING A FUSE Fuses WARNING You must replace a failed fuse with one that has the specified amperage rating. If you use a fuse with a higher amperage rating, you may cause severe wire damage and may start a fire.
Maintenance Working with the Engine Off GENERAL INFORMATION 1. Set the parking brake and shift to park (P). 2. Switch off the engine. 3. Block the wheels. Have your vehicle serviced regularly to help maintain its roadworthiness and resale value. There is a large network of authorized dealers that are there to help you with their professional servicing expertise. We believe that their specially trained technicians are best qualified to service your vehicle properly and expertly.
Maintenance 3. Release the hood latch by pushing the yellow secondary release lever to your left, toward the center of the vehicle. 6. Lower the hood and allow it to drop the last 10-12 inches (25 to 30 centimeters). Note: Make sure that the hood is closed properly and fully latched on both sides of the hood. UNDER HOOD OVERVIEW HYBRID ELECTRIC VEHICLE (HEV) WARNING The inverter system controller contains various high-voltage components that can cause serious bodily harm or death.
Maintenance A B C D E F I H E162485 A G Engine coolant reservoir cap. See Engine Coolant Check (page 214). B Engine oil filler cap. See Engine Oil Check (page 213). C Engine oil dipstick. See Engine Oil Dipstick (page 213). D Engine air filter cover. See Changing the Engine Air Filter (page 230). E Inverter system controller. F Brake fluid reservoir cap. See Brake Fluid Check (page 218). G Power distribution box. See Fuses (page 200).
Maintenance Note: Do not attempt to service any of the high-voltage components or wiring. For easier identification, the high-voltage wiring insulation is color coated orange. UNDER HOOD OVERVIEW PLUG-IN HYBRID ELECTRIC VEHICLE (PHEV) WARNING The inverter system controller contains various high-voltage components that can cause serious bodily harm or death. The inverter system controller is not serviceable and should never be touched, probed, or tampered with. E190353 A Engine coolant reservoir cap.
Maintenance G Power distribution box. See Fuses (page 200). H Inverter system controller coolant reservoir cap. I Windshield washer fluid reservoir cap. See Washer Fluid Check (page 218). Adding Engine Oil ENGINE OIL DIPSTICK A Note: Do not remove the filler cap when the engine is running. Note: Do not add oil further than the MAX mark. Oil levels above the MAX mark may cause engine damage.
Maintenance Low Engine Use (If Equipped) Engine Coolant and Inverter System Controller Coolant The low engine use mode is equipped on Energi models only. The low engine use mode keeps the engine oil quality in good condition when you drive your vehicle with limited engine use. If your vehicle is in low engine use mode when you start the vehicle, a message appears in the information display. When your vehicle is in low engine use mode, your vehicle runs the engine as necessary.
Maintenance Checking the Inverter System Controller Coolant Note: During normal vehicle operation, the coolant may change color from orange to pink or light red. As long as the coolant is clear and uncontaminated, this color change does not indicate the coolant has degraded nor does it require the coolant to be drained, the system to be flushed, or the coolant to be replaced.
Maintenance • • 3. Close the inverter system controller coolant reservoir cap. Do not use alcohol, methanol, brine or any engine coolants mixed with alcohol or methanol antifreeze (coolant). Alcohol and other liquids can cause engine damage from overheating or freezing. Do not add extra inhibitors or additives to the coolant. These can be harmful and compromise the corrosion protection of the engine coolant.
Maintenance Vehicles driven year-round in non-extreme climates should use prediluted coolant meeting the Ford specification for optimum cooling system and engine protection. When Fail-Safe Mode Is Activated WARNINGS Fail-safe mode is for use during emergencies only. Operate your vehicle in fail-safe mode only as long as necessary to bring your vehicle to rest in a safe location and seek immediate repairs.
Maintenance AUTOMATIC TRANSMISSION FLUID CHECK WASHER FLUID CHECK If required, have an authorized dealer check and change the transmission fluid at the correct service interval. See Scheduled Maintenance (page 426). If you operate your vehicle in temperatures below 40°F (5°C), use washer fluid with antifreeze protection. Failure to use washer fluid with antifreeze protection in cold weather could result in impaired windshield vision and increase the risk of injury or accident.
Maintenance When a low voltage battery replacement is necessary, see an authorized dealer to replace the low voltage battery with a Ford recommended replacement low voltage battery that matches the electrical requirements of the vehicle CHANGING THE 12V BATTERY WARNINGS Batteries normally produce explosive gases which can cause personal injury. Therefore, do not allow flames, sparks or lighted substances to come near the battery. When working near the battery, always shield your face and protect your eyes.
Maintenance presets, are also maintained in memory by power from the low voltage battery. When a technician disconnects and connects the low voltage battery, these settings are erased. Complete the following procedure in order to restore the settings: Note: Always dispose of automotive batteries in a responsible manner. Follow your local authorized standards for disposal. Call your local authorized recycling center to find out more about recycling automotive batteries. 1.
Maintenance Note: The windshield wiper blades are different in length. If you install wiper blades of the wrong length, the wipers may not work correctly. If equipped with autowipers, the rain sensor may not work correctly. Note: Make sure that the wiper blade locks into place. Lower the wiper arm and blade back to the windshield. The wiper arms will automatically return to their normal position when the ignition is turned on. Note: Replace wiper blades at least once per year for optimum performance.
Maintenance 3 E142592 E130060 2 2. Slightly rotate the wiper blade from the wiper arm 3. Disengage the wiper blade from the wiper arm. 4. Remove the wiper blade. 5. Install in the reverse order. Note: Make sure that the wiper blade locks into place. 8 feet (2.4 meters) B Center height of lamp to ground C 25 feet (7.6 meters) D Horizontal reference line 1. Park the vehicle directly in front of a wall or screen on a level surface, approximately 25 feet (7.6 meters) away.
Maintenance REMOVING A HEADLAMP 2 2 E142465 4. On the wall or screen you will observe a flat zone of high intensity light located at the top of the right hand portion of the beam pattern. If the top edge of the high intensity light zone is not at the horizontal reference line, the headlamp will need to be adjusted. E142468 1. 2. 3. 4. 5. Make sure the headlamp control is in the off position and open the hood. Remove the two screws from the headlamp assembly.
Maintenance • • Locating the headlamp bulbs: Presence of thin mist (no streaks, drip marks or droplets). Fine mist covers less than 50% of the lens. Examples of unacceptable moisture (usually caused by a lamp water leak) are: • • Water puddle inside the lamp. Large water droplets, drip marks or streaks present on the interior of the lens. Take your vehicle to a dealer for service if any of the above conditions of unacceptable moisture are present.
Maintenance Replacing Fog, Park and Turn Signal Bulbs E162551 1. 2. 3. 4. Remove the headlamp assembly. Remove service cap. Disconnect the electrical connector. Remove bulb from the headlamp assembly by turning it counterclockwise, then pull it straight out. E162553 Note: You cannot separate the fog lamp bulb from the bulb holder. 1. Remove the fog lamp cover 2. Remove the 2 screws. 3. Remove the lamp. Install the new bulbs in reverse order. Replacing Side Marker Bulbs: 5 E162552 1. 2. 3. 4.
Maintenance Replacing Tail, Brake and Turn Signal Bulbs 5. Turn the bulb holder counterclockwise and remove it. 6. Install the new bulb in reverse order. E162555 E162553 1. 1. Make sure the headlamp control is in the off position. 2. Open the liftgate. 3. Remove the trim panel cover. Remove the screws from the splash shield at the wheel well to gain access to the lamp assembly. E142799 E162556 2. Remove the bulb holder from the lamp assembly by turning it counterclockwise. 3.
Maintenance E162559 E162557 7. Remove the bulb holder. 8. Gently press the bulb into the bulb holder, then turn the bulb counterclockwise and remove the bulb. A. Taillamp and brake lamp. B. Turn lamp. 4. Remove the wing nut. 5. Gently pull the lamp assembly away from the vehicle. Install the new bulb in reverse order. Replacing Reverse Lamp and Tail Lamp Bulbs: E162560 6. Disconnect the electrical connector 7. Remove the bulb holder. 8.
Maintenance Replacing License Plate Lamp Bulb 2 3 1 E162563 E72789 3. Insert a suitable tool into the holes. 4. Carefully pull the lamp towards the front of the vehicle in order to release the spring clips. 1. Carefully release the spring clip. 2. Remove the lamp. 3. Remove the bulb. Reverse steps to reinstall bulb. Replacing the Center High Mounted Brake Lamp Bulbs E162564 5. Gently pull the lamp assembly away from the vehicle. 6. Remove the bulb holder. 7. Remove the bulb. E162562 1.
Maintenance Function Trade number Headlamps high beam (Halogen) 9005LL Headlamp low beam (Halogen) H11LL Sidemarker - front 168 Park lamp - front 194 Turn lamp - front W21W Fog lamps H10 (9145) Tail/brake lamp 3157K Turn lamp - rear T20 Backup lamp 921 License plate lamp W5W * High-mount brake lamp W5W * Interior lamps LED * To replace these lamps - see your authorized dealer.
Maintenance Note: Failure to re-install the air cleaner assembly properly by fully seating on the mounting studs in five places and securing with the two bolts may result in air cleaner assembly dislodgement from engine and damage to the air cleaner assembly and other engine components. Therefore we recommend that the air filter be serviced at a Ford dealer.
Maintenance A. B. C. D. Air cleaner assembly Air cleaner cover Air cleaner outlet tube Positive crankcase ventilation (PCV) tube E. Air cleaner intake tube Removing the Engine Air Filter Element E162536 5. Lift the air cleaner assembly (A) from the mounting studs, then rotate and pull it towards the front of the vehicle. E162534 1. Loosen the hose clamps for air cleaner outlet tube (C). Disconnect the tube from the air cleaner assembly (A). 2.
Maintenance 4. Install and tighten the bolts to each side of the air cleaner assembly (A) as shown with arrows. E162538 1. Install the new engine air filter into the engine air cleaner assembly. 2. Install the air cleaner cover (B) and tighten the 5 bolts. E162541 5. Connect the PCV tube (D) to the air cleaner outlet tube (C). 6. Connect the air cleaner intake tube (E) to the air cleaner assembly (A). E162539 3.
Vehicle Care GENERAL INFORMATION CLEANING THE EXTERIOR Your Ford or Lincoln authorized dealer has many quality products available to clean your vehicle and protect its finishes. Wash your vehicle regularly with cool or lukewarm water and a neutral pH shampoo, we recommend Motorcraft Detail Wash.
Vehicle Care Note: Never use abrasive materials, for example steel wool or plastic pads as they can scratch the chrome surface. • Note: Do not use chrome cleaner, metal cleaner or polish on wheels or wheel covers. Exterior Plastic Parts For routine cleaning we recommend Motorcraft Detail Wash. If tar or grease spots are present, we recommend Motorcraft Bug and Tar Remover.
Vehicle Care • • Never wash or rinse any ignition coil, spark plug wire or spark plug well, or the area in and around these locations. Cover the battery, power distribution box, and air filter assembly to prevent water damage when cleaning the engine. WARNINGS On vehicles equipped with seat-mounted airbags, do not use chemical solvents or strong detergents. Such products could contaminate the side airbag system and affect performance of the side airbag in a collision.
Vehicle Care Note: Follow the same procedure as cleaning leather seats for cleaning leather instrument panels and leather interior trim surfaces. See Cleaning Leather Seats (page 236). 4. If necessary, apply more soap and water solution or cleaning product to a clean, soft cloth and press it onto the soiled area. Allow this to set at room temperature for 30 minutes. 5. Remove the soaked cloth, then with a clean, damp cloth, use a rubbing motion for 60 seconds on the soiled area. 6.
Vehicle Care • • Alcohol solutions. Solvents or cleaners intended specifically for rubber, vinyl and plastics. Note: Some automatic car washes may cause damage to the finish on your wheel rims and covers. Note: Industrial-strength or heavy-duty cleaners in combination with brush agitation to remove brake dust and dirt, could wear away the clear coat finish over a period time.
Vehicle Care Engine We engineer and test all motor vehicles and their components for reliable, regular driving. Under various conditions, long-term storage may lead to degraded engine performance or failure unless you use specific precautions to preserve engine components. • • General • • • Store all vehicles in a dry, ventilated place. Protect from sunlight, if possible. If vehicles are stored outside, they require regular maintenance to protect against rust and damage.
Vehicle Care Brakes • Contact an authorized dealer if you have any concerns or issues. Make sure the brakes and parking brake release fully. Tires • Maintain recommended air pressure. Miscellaneous • • Make sure all linkages, cables, levers and pins under your vehicle are covered with grease to prevent rust. Move vehicles at least 25 ft (7.5 m) every 15 days to lubricate working parts and prevent corrosion.
Wheels and Tires TEMPORARY MOBILITY KIT Note: You should use the temporary mobility kit sealant compound in the canister for one tire only. See your Ford authorized dealer for additional replacement sealant canisters. E144618 E164703 The kit is located under the front-row passenger seat. Loosen the Velcro strap to access the kit. The kit consists of an air compressor to reinflate the tire and a sealing compound in a canister that will effectively seal most punctures caused by nails or similar objects.
Wheels and Tires General Information • WARNING Failure to follow these guidelines could result in an increased risk of loss of vehicle control, injury or death. • • Note: Do not use the kit to repair a severely damaged tire, damaged from driving the vehicle with a tire that has insufficient air pressure. You can only use the kit to seal punctured areas located within the tire tread. • Do not attempt to repair punctures larger than 1.4 inch (6.4 millimeters) or damage to the tire's sidewall.
Wheels and Tires • • Do not remove any foreign object that has pierced the tire. If a puncture is located in the tire sidewall, stop and call roadside assistance. When inflating a tire or other objects, use the black air hose only. Do not use the transparent hose, which is designed for sealant application only. Operating the kit could cause an electrical disturbance in radio, CD, and DVD player operation. 1. Remove the valve cap from the tire valve. 2. Unwrap the clear tube from the compressor housing.
Wheels and Tires 7. Push and turn dial (A) counterclockwise to the sealant position. Turn on the kit by pressing the on and off button (B). Note: If you experience any unusual vibration, ride disturbance or noise while driving, reduce your speed until you can safely pull off to the side of the road to call for roadside assistance. Note: Do not proceed to the second stage of this operation.
Wheels and Tires Note: After you use the sealant, an authorized Ford dealer must replace the tire pressure monitoring system sensor and the valve stem on the wheel. Check the tire pressure any time within the 120 miles (200 kilometers) by performing the procedure from Second stage: Checking tire pressure listed previously. Removal of the Sealant Canister from the Kit E144622 4. Adjust the tire to the recommended inflation pressure from the tire label located on the driver's door or door jamb area.
Wheels and Tires 2. Once aligned, seat the sealant canister by lightly pushing down until you hear an audible click. E144625 3. Using the yellow cap tool, press the tab located on the kit compressor housing while pulling up on the sealant canister. E144628 3. Wrap the clear tube around the compressor housing. Note: If you experience any difficulties with the removal or installation of the sealant canister, consult your Ford Motor Company authorized dealer for assistance.
Wheels and Tires U.S. Department of Transportation Tire quality grades: The U.S. Department of Transportation requires Ford Motor Company to give you the following information about tire grades exactly as the government has written it. TIRE CARE Information About Uniform Tire Quality Grading Treadwear The treadwear grade is a comparative rating based on the wear rate of the tire when tested under controlled conditions on a specified government test course.
Wheels and Tires Federal Motor Vehicle Safety Standard No. 139. Grades B and A represent higher levels of performance on the laboratory test wheel than the minimum required by law. The traction grades, from highest to lowest are AA, A, B, and C. The grades represent the tire’s ability to stop on wet pavement as measured under controlled conditions on specified government test surfaces of asphalt and concrete. A tire marked C may have poor traction performance.
Wheels and Tires Information Contained on the Tire Sidewall *kPa: Kilopascal, a metric unit of air pressure. *PSI: Pounds per square inch, a standard unit of air pressure. *Cold tire pressure: The tire pressure when the vehicle has been stationary and out of direct sunlight for an hour or more and prior to the vehicle being driven for 1 mile (1.6 kilometers).
Wheels and Tires G. H: Indicates the tire's speed rating. The speed rating denotes the speed at which a tire is designed to be driven for extended periods of time under a standard condition of load and inflation pressure. The tires on your vehicle may operate at different conditions for load and inflation pressure. These speed ratings may need to be adjusted for the difference in conditions. The ratings range from 81 mph (130 km/h) to 186 mph (299 km/h). These ratings are listed in the following chart.
Wheels and Tires Letter rating Speed rating W 168 mph (270 km/h) J. Tire Ply Composition and Material Used: Indicates the number of plies or the number of layers of rubber-coated fabric in the tire tread and sidewall. Tire manufacturers also must indicate the ply materials in the tire and the sidewall, which include steel, nylon, polyester, and others. K. Maximum Load: Indicates the maximum load in kilograms and pounds that can be carried by the tire.
Wheels and Tires *Traction: The traction grades, from highest to lowest are AA, A, B, and C. The grades represent the tire's ability to stop on wet pavement as measured under controlled conditions on specified government test surfaces of asphalt and concrete. A tire marked C may have poor traction performance.
Wheels and Tires C. Maximum Load Dual lb (kg) at psi (kPa) cold: Indicates the maximum load and tire pressure when the tire is used as a dual, defined as four tires on the rear axle (a total of six or more tires on the vehicle). D. Maximum Load Single lb (kg) at psi (kPa) cold: Indicates the maximum load and tire pressure when the tire is used as a single, defined as two tires (total) on the rear axle. B A C D E Information on T Type Tires T145/80D16 is an example of a tire size.
Wheels and Tires C. 80: Indicates the aspect ratio, which gives the tire's ratio of height to width. Numbers of 70 or lower indicate a short sidewall. D. D: Indicates a diagonal type tire. R: Indicates a radial type tire. E. 16: Indicates the wheel or rim diameter in inches. If you change your wheel size, you will have to purchase new tires to match the new wheel diameter. You are strongly urged to buy a reliable tire pressure gauge, as automatic service station gauges may be inaccurate.
Wheels and Tires (affixed to either the door hinge pillar, door-latch post, or the door edge that meets the door-latch post, next to the driver's seating position), or Tire Label which is located on the B-Pillar or the edge of the driver’s door.
Wheels and Tires 3. Add enough air to reach the recommended air pressure. Note: If you overfill the tire, release air by pressing on the metal stem in the center of the valve. Then recheck the pressure with your tire gauge. 4. Replace the valve cap. 5. Repeat this procedure for each tire, including the spare. Note: Some spare tires operate at a higher inflation pressure than the other tires. For T type mini-spare tires, see the Dissimilar Spare Wheel and Tire Assembly section.
Wheels and Tires Tire Wear or suspected have the tire inspected by a tire professional. Tires can be damaged during off-road use, so inspection after off-road use is also recommended. Age WARNING Tires degrade over time depending on many factors such as weather, storage conditions, and conditions of use (such as load, speed, inflation pressure) the tires experience throughout their lives.
Wheels and Tires describes the fundamental characteristics of the tire and also provides a U.S. DOT Tire Identification Number for safety standard certification and in case of a recall. This begins with the letters DOT and indicates that the tire meets all federal standards. The next two numbers or letters are the plant code designating where it was manufactured, the next two are the tire size code and the last four numbers represent the week and year the tire was built.
Wheels and Tires The two front tires or two rear tires should generally be replaced as a pair. The tire pressure sensors mounted in the wheels (originally installed on your vehicle) are not designed to be used in aftermarket wheels. The use of wheels or tires not recommended by Ford Motor Company may affect the operation of your tire pressure monitoring system. If the tire pressure monitoring system indicator is flashing, the system is malfunctioning.
Wheels and Tires Driving habits have a great deal to do with your tire mileage and safety. Tire and Wheel Alignment A bad jolt from hitting a curb or pothole can cause the front end of your vehicle to become misaligned or cause damage to your tires. If your vehicle seems to pull to one side when you’re driving, the wheels may be out of alignment. Have an authorized dealer check the wheel alignment periodically.
Wheels and Tires Note: Your vehicle may be equipped with a dissimilar spare wheel and tire assembly. A dissimilar spare wheel and tire assembly is defined as a spare wheel and tire assembly that is different in brand, size or appearance from the road tires and wheels. If you have a dissimilar spare wheel and tire assembly it is intended for temporary use only and should not be used in a tire rotation.
Wheels and Tires Each tire, including the spare (if provided), should be checked monthly when cold and inflated to the inflation pressure recommended by the vehicle manufacturer on the vehicle placard or tire inflation pressure label. (If your vehicle has tires of a different size than the size indicated on the vehicle placard or tire inflation pressure label, you should determine the proper tire inflation pressure for those tires.
Wheels and Tires You should always have your tires serviced by an authorized dealer. When Your Temporary Spare Tire is Installed Check the tire pressure periodically (at least monthly) using an accurate tire gauge. See Inflating Your Tires in this chapter. When one of your road tires needs to be replaced with the temporary spare, the system will continue to identify an issue to remind you that the damaged road wheel and tire assembly needs to be repaired and put back on your vehicle.
Wheels and Tires Low tire pressure warning light Possible cause Customer action required Solid warning light Tire(s) under-inflated Make sure tires are at the proper pressure. See Inflating your tires in this chapter. After inflating your tires to the manufacturer’s recommended pressure as shown on the Tire Label (located on the edge of driver’s door or the B-Pillar), the vehicle must be driven for at least two minutes over 20 mph (32 km/h) before the light turns off.
Wheels and Tires How Temperature Affects Your Tire Pressure may be detected by the tire pressure monitoring system as being significantly lower than the recommended inflation pressure and activate the system warning light for low tire pressure. If the low tire pressure warning light is on, visually check each tire to verify that no tire is flat. If one or more tires are flat, repair as necessary. Check the air pressure in the road tires.
Wheels and Tires E145950 A Wheel pilot bore Inspect the wheel pilot bore and mounting surface prior to installation. Remove any visible corrosion or loose particles.
Capacities and Specifications ENGINE SPECIFICATIONS Engine 2.0L ATK iVCT Engine Cubic inches 122 Required fuel Minimum 87 octane Firing order 1-3-4-2 Ignition system Coil on plug (COP) Compression ratio 12.3:1 Spark plug gap 0.051 in. ± 0.002 in. (1.3 mm ± 0.
Capacities and Specifications MOTORCRAFT PARTS Component 2.0L ATK iVCT engine Air filter element FA-1911 Oil filter FL-910-S Low-Voltage Battery BXT-67R Spark plugs SP-530 Cabin air filter FP70 Windshield wiper blade WW-29 (driver side) WW-25 (passenger side) Rear wiper blade WW-12 We recommend Motorcraft replacement parts available at your Ford dealer or at fordparts.com for scheduled maintenance.
Capacities and Specifications VEHICLE IDENTIFICATION NUMBER The vehicle identification number is located on the left-hand side of the instrument panel. C Make, vehicle line, series, body type D Engine type E Check digit F Model year G Assembly plant H Production sequence number VEHICLE CERTIFICATION LABEL E142476 Please note that in the graphic, XXXX is representative of your vehicle identification number.
Capacities and Specifications The transmission code is on the Safety Compliance Certification Label. The following table shows the transmission code along with the transmission description.
Capacities and Specifications Capacities WARNING The air conditioning refrigerant system contains refrigerant R-134a under high pressure. Opening the air conditioning refrigerant system can cause personal injury. Have the air conditioning refrigerant system serviced only by qualified personnel. Item Capacity Engine oil 4.5 qt (4.3 L) Engine coolant 8.2 qt (7.8 L) Engine coolant (Energi vehicles) 8.8 qt (8.3 L) Inverter system controller coolant 1.
Capacities and Specifications Name Specification Motorcraft Orange Antifreeze/Coolant Prediluted CVC-3DIL-B Brake fluid: WSS-M6C65-A2 Motorcraft DOT 4 Low Viscosity (LV) High Performance Motor Vehicle Brake Fluid PM-20 Automatic transmission fluid (U.S.): Motorcraft MERCON LV Automatic Transmission Fluid XT-10-QLVC WSS-M2C938-A MERCON LV Automatic transmission fluid (Canada): Motorcraft MERCON LV Automatic Transmission Fluid CXT-10-LV12 WSS-M2C938-A MERCON LV Windshield washer fluid (U.S.
Capacities and Specifications Note: Ford recommends using DOT 4 Low Viscosity (LV) High Performance Brake Fluid or equivalent meeting WSS-M6C65-A2. Use of any fluid other than the recommended fluid may cause degraded brake performance and not meet the Ford performance standards. Keep brake fluid clean and dry. Contamination with dirt, water, petroleum products or other materials may result in brake system damage and possible failure.
Audio System AM and FM frequencies are established by the Federal Communications Commission (FCC) and the Canadian Radio and Telecommunications Commission (CRTC). Those frequencies are: • AM: 530, 540-1700, 1710 kHz • FM: 87.9-107.7, 107.9 MHz GENERAL INFORMATION Radio Frequencies and Reception Factors Radio Reception Factors Distance and Strength The further you travel from an FM station, the weaker the signal and the weaker the reception.
Audio System • • MP3 and WMA folder mode represents a folder structure consisting of one level of folders. The CD player numbers all MP3 and WMA tracks on the disc (noted by the MP3 or WMA file extension) and all folders containing MP3 and WMA files, from F001 (folder) T001 (track) to F253 T255. Creating discs with only one level of folders helps with navigation through the disc files.
Audio System A B C D E O N F M L K G H H J E162867 I A Eject: Press this button to eject a CD. B Cursor arrows: Press these buttons to scroll through on-screen audio system choices. C OK: Press this button to confirm menu selections. D INFO: Press this button to access any available radio or CD information. E TUNE - and TUNE +: Press these buttons to manually search the frequency band. F Number block: In radio mode, store your favorite radio stations.
Audio System J ON/OFF: Press this button to switch the system off and on. Turn to adjust the volume. K MENU: Press this button to access different audio system features. See Menu Structure later in this section. L SOUND: Press this button to access settings for Treble, Middle, Bass, Fade and Balance. Use the up and down arrow buttons to select the various settings. When you make your selection, press the left and right arrow buttons to change the settings. Press OK to set or press MENU to exit.
Audio System E143843 A - TUNE +: Press this button to manually search through the radio frequency band. B ON/OFF and VOL: Press this button to switch the audio system off and on. Turn to adjust the volume. C Eject: Press this button to eject a CD. D SEEK: Press this button to go to the next station up or down the radio frequency band or the next or previous track on a CD. E SOUND: Press this button to adjust the sound settings for Bass, Treble, Balance and Fade.
Audio System Note: The CD slot is directly above the touchscreen. AUDIO UNIT - VEHICLES WITH: SONY AM/FM/CD Note: The MyFord Touch system controls most of the audio features. See Entertainment (page 345). WARNING Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle.
Audio System D - TUNE +: In radio mode, press these buttons to manually search through the radio frequency band. In SIRIUS mode, press these buttons to find the next or previous available satellite radio station. E Volume: Turn this control to adjust the volume. F SOUND: Press this button to access settings for Treble, Midrange, Bass, Balance and Fade. G Eject: Press this button to eject a CD. Menu Structure Press the up and down arrow buttons to scroll through the options.
Audio System SIRIUS Set Category Select to view channel categories (such as Pop, Rock or News). If you select a category, seek and scan functions only stop on channels in that category. Alerts Select to turn off or turn on alerts for songs, artists or teams. The system alerts you when the selection is playing on another channel. Save up to 20 alerts. Unlock All Stations Use your PIN to unlock previously locked stations. Skip No stations Use to restore any channels you previously skipped.
Audio System Clock Settings Set Time Select to set the time. Set Date Select to set the calendar date. 24h Mode Select to view clock time in a 12-hour mode or 24-hour mode. Display Settings Dimming Select to change display brightness. Language Select to display the language in English, French or Spanish. Temp. setting Select to display the outside temperature in Fahrenheit or Celsius.
Audio System When HD Radio broadcasts are active, you can access the following functions: • Scan allows you to hear a brief sampling of all available stations. This feature still works when HD Radio reception is on, although it does not scan for HD2-HD7 channels. You may see the HD logo appear if the station has a digital broadcast. • Memory presets allow you to save an active channel as a memory preset. Touch and hold a memory preset slot until the sound returns.
Audio System Potential station issues Issues Echo, stutter, skip or repeat in audio. Increase or decrease in audio volume. Cause Action This is poor time alignment No action required. This is a by the radio broadcaster. broadcast issue. Sound fading or blending in The radio is shifting between No action required. The and out. analog and digital audio. reception issue may clear up as you continue to drive. * There is an audio mute delay when selecting HD2 or HD3, multicast preset or Direct Tune.
Audio System Note: This receiver includes the eCos real-time operating system. eCos is published under the eCos License. Satellite Radio Reception Factors Potential satellite radio reception issues Antenna obstructions For optimal reception performance, keep the antenna clear of snow and ice build-up and keep luggage and other material as far away from the antenna as possible.
Audio System Troubleshooting Message Condition Action Acquiring… Radio requires more than two seconds to produce audio for the selected channel. Satellite antenna fault There is an internal module If this message does not clear shortly, or with an ignior system failure present. tion key cycle, your receiver may have a fault. See an authorized dealer for service. SIRIUS system failure No action required. This message should disappear shortly. Invalid Channel The channel is no longer available.
Audio System 1. AUDIO INPUT JACK WARNINGS Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle. We recommend against the use of any hand-held device while driving and encourage the use of voice-operated systems when possible.
Audio System MEDIA HUB (If Equipped) The media hub is located in the center console and has the following features: C A B E142605 A A/V inputs B SD card slot C USB ports See MyFord Touch™ (page 327).
SYNC™ GENERAL INFORMATION E142598 • SYNC is an in-vehicle communications system that works with your Bluetooth-enabled cellular phone and portable media player. This allows you to: • Make and receive calls. • Access and play music from your portable music player. • Use 911 Assist, Vehicle Health Report and SYNC Services (Traffic, Directions * & Information). • • • • • * These features require activation. Make sure that you review your device's manual before using it with SYNC.
SYNC™ Times are subject to change due to holidays. When using SYNC: • Do not operate playing devices if the power cords or cables are broken, split or damaged. Place cords and cables out of the way, so they do not interfere with the operation of pedals, seats, compartments or safe driving abilities. • Do not leave playing devices in your vehicle during extreme conditions as it could cause them damage. See your device's manual for further information. • Do not attempt to service or repair the system.
SYNC™ System data cannot be accessed without special equipment and access to the vehicle's SYNC module. Ford Motor Company and Ford of Canada will not access the system data for any purpose other than as described absent consent, a court order, or where required by law enforcement, other government authorities, or other third parties acting with lawful authority. Other parties may seek to access the information independently of Ford Motor Company and Ford of Canada.
SYNC™ System Interaction and Feedback The default setting is to a higher level of interaction in order to help you learn to use the system. You can change these settings at any time. The system provides feedback through audible tones, prompts, questions and spoken confirmations depending on the situation and the chosen level of interaction (voice settings). You can customize the voice recognition system to provide more or less instruction and feedback.
SYNC™ When you say: The system: "Media candidate lists off" Makes a best guess from the media candidate list. You may still occasionally be asked questions. "Media candidate lists on" Clarifies your voice command for media candidates. "Phone candidate lists off" Makes a best guess from the phone candidate list. You may still occasionally be asked questions.
SYNC™ Pairing a Phone for the First Time 1. Note: SYNC can support downloading up to approximately 1000 entries per Bluetooth-enabled cellular phone. 2. 3. Note: Make sure to switch on the ignition and the radio. Put the transmission in position P. 4. Note: To scroll through the menus, press the up and down arrows on your audio system. 5. Wirelessly pairing your phone with SYNC allows you to make and receive hands-free calls. 6. 1. Press the phone button.
SYNC™ "PHONE" "DIAL" 2 "Connections" "Dial" "411 (four-one-one)", "911" (nine-oneone) 1,3 "700" (seven hundred) "Go to privacy" "800" (eight hundred) "Hold" "900" (nine hundred) "Join" "Menu" "Pound" (#) 2,4 "Phone book " "Number <0-9>" 2 "Asterisk" (*) 2 "Clear" (deletes all entered digits) 2 "Delete" (deletes one digit) "Phone book at home" "Phone book at office" "Phone book at work" "Plus" 2 "Star" "Phone book on mobile OR 2 cell" Note: To exit di
SYNC™ Receiving Calls "MENU" When receiving a call, you can: • Answer the call by pressing the phone button. • Reject the call by pressing and holding the phone button. • Ignore the call by doing nothing. "Signal" "Text message inbox" Words in ( ) are optional and do not have to be spoken for the system to understand the command.
SYNC™ When you select: You can: 2. Access the desired contact through SYNC or use voice commands to place the second call. Once actively in the second call, press MENU. 3. Scroll to Join Calls, and press OK. Press OK again when Join Calls? appears. Phonebook Access your phonebook contacts. 1. Press OK to select, and then scroll through your phonebook contacts. 2. Press OK again when the desired selection appears in the display. 3. Press the phone button. Call History Access your call history log. 1.
SYNC™ When you select: You can: Note: The system attempts to automatically re-download your phonebook and call history each time your phone connects to SYNC (if the auto download feature is on and your Bluetooth-enabled cellular phone supports this feature). Access and call any contacts in your previously downloaded phonebook. 1. Press OK to confirm and enter. If your phonebook has fewer than 255 listings, they appear alphabetically in flat file mode.
SYNC™ Text Messaging Sending, Downloading and Deleting Your Text Messages Note: This is a phone-dependent feature. Note: Forwarding a text message is a speed-dependent feature and is only available when your vehicle is traveling at 3 mph (5 km/h) or less. SYNC allows you to receive, send, download and delete text messages. The system can also read incoming text messages to you so that you do not have to take your eyes off the road. Note: You can only have one recipient per text message.
SYNC™ 3. Press OK when the desired selection is in the display. 4. Enter the name of the recipient. Scroll to cycle through Phonebook or Call History entries. You can also select Enter Number to say the desired number. 5. Press OK to enter the desired menu and scroll to select the specific contact. 6. Press OK when the contact appears and press OK again to confirm when the system asks if you would like to send the message.
SYNC™ When you select: You can: If your phone supports in-band ringing, your phone's ring tone plays when you choose Phone Ringer. Message Notification Have the option of hearing an audible tone to notify you when a text message arrives. 1. Press OK to select and scroll between Message Notification On and Message Notification Off. 2. Press OK to select. Modify Phonebook Modify the contents of your phonebook (such as add, delete or download).
SYNC™ 3. Scroll to Bluetooth Devices. Press OK. 1. Press the phone button to enter the phone menu 2. Scroll to System Settings. Press OK. 4. Scroll to select from the following options: If You Select You Can Add Bluetooth Device See Using SYNC™ With Your Phone (page 292). Connect Bluetooth Device Connect a previously paired Bluetooth-enabled phone. 1. Press OK to select and view a list of previously paired phones. 2. Scroll until you find the desired device, and then press OK to connect the phone.
SYNC™ Advanced 1. Press the phone button to enter the phone menu 2. Scroll to System Settings. Press OK. 3. Scroll to Advanced. Press OK. 4. Scroll to select from the following options: The Advanced menu allows you to access and set prompts, languages, defaults, perform a master reset, install an application and view system information. If you select: You can: Prompts Get help from SYNC by using questions, helpful hints or asking you for a specific action. To turn these prompts on or off: 1.
SYNC™ If you select: You can: System Info Access the Auto Version number as well as the FDN number. Press OK to select. MAP Profile This is a Bluetooth component, which can further help your phone with the exchange of text messages. Return Exit the current menu. WARNINGS SYNC™ APPLICATIONS AND SERVICES (If Equipped) Do not wait for 911 Assist to make an emergency call if you can do it yourself.
SYNC™ To make sure that 911 Assist works properly: • SYNC must be powered and working properly at the time of the incident and throughout feature activation and use. • The 911 Assist feature must be set on before the incident. • You must pair and connect a Bluetooth-enabled and compatible cell phone to SYNC. • A connected Bluetooth-enabled phone must have the ability to make and maintain an outgoing call at the time of the incident.
SYNC™ Vehicle Health Report If you do not cancel the call, and SYNC makes a successful call, a pre-recorded message plays for the 911 operator, and then the occupant(s) in your vehicle is able to talk with the operator. Be prepared to provide your name, phone number and location immediately, because not all 911 systems are capable of receiving this information electronically.
SYNC™ Register for Vehicle Health Report and set your report preferences at www.SYNCMyRide.com. After registering, you can request a Vehicle Health Report (inside your vehicle). Return to your account at www.SYNCMyRide.com to view your report. You can also choose for SYNC to remind you automatically to run reports at specific mileage intervals. • • Open recalls and Field Service Actions Items noted during vehicle inspections by an authorized dealer that still need servicing.
SYNC™ Note: The driver is ultimately responsible for the safe operation of the vehicle, and therefore, must evaluate whether it is safe to follow the suggested directions. Any navigation features provided are only an aid. Make your driving decisions based on your observations of local conditions and existing traffic regulations.
SYNC™ 2. When prompted, say "Services". This initiates an outgoing call to SYNC Services using your paired and connected Bluetooth-enabled cellular phone. 3. Once you connect to the service, follow the voice prompts to request the desired service, such as Traffic or Directions. You can also say, "What are my choices?" to receive a list of available services from which to choose. 4. Say, "Services" to return to the Services main menu or for help, say, "Help".
SYNC™ SYNC Services quick tips Personalizing You can personalize your Services feature to provide quicker access to your most used or favorite information. You can save address points such as work or home. You can also save favorite information like sports teams or a news category. You can learn more about personalization by logging onto www.SYNCMyRide.com.
SYNC™ To Access Using the Media Menu 1. 2. 3. 4. 5. 6. 7. 8. USING SYNC™ WITH YOUR MEDIA PLAYER Press the AUX button on the center console. Press MENU to access the SYNC menu. Select "SYNC-Media" by pressing OK. Scroll to Mobile Apps and press OK to access a list of available applications. Scroll through the list of available applications and press OK to select a particular app. Once an app is running through SYNC, you can access an app’s menu by pressing the MENU button to first access the SYNC menu.
SYNC™ Press OK and scroll through selections of: • Play All • Albums • Genres • Playlists • Tracks • Explore USB • Similar Music • Return "USB" "Play playlist " "Play previous folder" 3 "Play previous track" "Play song " 1,2 "Play track " What's Playing? 1,2 "Refine album " At any time when a track is playing, you can press the voice icon and ask the system "What's playing?". The system reads the metadata tags (if populated) of the playing track to you.
SYNC™ 1 is a dynamic listing, meaning that it could be the name of anything, such as a group, artist or song. "USB" "Similar music" 2 This voice command is not available until indexing is complete. "What's playing?" 3 This voice command is only available in folder mode. Voice command guide "Autoplay" Turn autoplay on to listen to music processed during indexing. Turn autoplay off to allow the indexing process to finish before the system plays any of your music.
SYNC™ Media Menu Features and also to add, connect or delete devices. The media menu allows you to select your media source, how to play your music (such as by artist, genre, shuffle or repeat), Press AUX and then MENU to enter the media menu. 2. Scroll to cycle through: 1. When you select: You can: Play Menu Play your music by artist, album, genre, playlist, track, similar music or play all music. You can also choose to Explore USB to view the supported digital music files on your playing device.
SYNC™ When you select: You can: System Settings Access Bluetooth Device menu listings (Add, Connect, Set as Primary, On and Off, Delete) as well as Advanced menu listings (prompts, languages, defaults, master reset, install application and system information). Exit Media Menu Press OK to exit the media menu. 1 The time required to complete this depends on the size of the media the system needs to index. If autoplay is on, you can listen to media processed during indexing.
SYNC™ When you select: You can: 1. Press OK to select. You can select to play All Artists or any indexed artist. 2. Scroll to choose the desired artist. Press OK. Albums Sort all indexed media by albums. If there are fewer than 255 indexed albums, the system lists them alphabetically in flat file mode. If there are more than 255, the system categorizes them alphabetically. 1. Press OK to enter the album menu and select from playing all albums or from any individual indexed album. 2.
SYNC™ When you select: You can: Press OK to select. The system creates a new list of similar songs and begins playing. This feature does not include tracks with incomplete metadata information. Return Exit the current menu. * With certain playing devices, if your metadata tags are not populated, the tracks are not available in voice recognition, play menu or similar music.
SYNC™ When you select: You can: Press OK to select. Return * Exit the current menu. This is a speed-dependent feature. ** Setting Bluetooth to off disconnects all Bluetooth devices and turns off all Bluetooth features. 1. Press AUX and then MENU to enter the media menu. 2. Scroll to System Settings. Press OK. 3. Scroll to Advanced. Press OK. Advanced The Advanced menu allows you to access and set prompts, languages, defaults and perform a master reset.
SYNC™ When you select: You can: Master Reset Completely erase all information stored on SYNC (all phonebook, call history, text messages and all paired devices) and return to the factory default settings. Application Download new software applications (if available) and then load the desired applications through your USB port. See the web site for more information. Return Exit the current menu.
SYNC™ Phone issues Issue Possible cause(s) Possible solution(s) The system says Phonebook This may be a limitation on Downloaded but the your phone's capability. phonebook in SYNC is empty or missing contacts. Try pushing your phonebook contacts to SYNC by using the Add Contacts feature. If the missing contacts are stored on your SIM card, try moving them to the device memory. Remove any pictures or special ring tones associated with the missing contact.
SYNC™ Phone issues Issue Possible cause(s) This may be a possible phone malfunction. Possible solution(s) Try turning off the device, resetting the device or removing the device's battery, then trying again. USB and media issues Issue I am having trouble connecting my device. Possible cause(s) This may be a possible device malfunction. SYNC does not recognize This is a device limitation. my device when I turn on the car.
SYNC™ USB and media issues Issue Possible cause(s) Possible solution(s) The file may be corrupted. The song may have copyright protection, which does not allow it to play. Some devices require you to change the USB settings from mass storage to MTP class. Vehicle Health Report and Services (Traffic, Directions and Information) issues Issue Possible cause(s) Possible solution(s) I received a text that I did not activate Vehicle Health Report. You did not activate your account on the website.
SYNC™ Vehicle Health Report and Services (Traffic, Directions and Information) issues Issue Possible cause(s) Possible solution(s) Turn off ID blocker on your phone as the system recognizes you by your phone number. Make sure the currently connected phone is the same one that is registered on your SYNCMyRide account. Voice command issues Issue Possible cause(s) Possible solution(s) SYNC does not understand You may be using the wrong voice commands. what I am saying.
SYNC™ Voice command issues Issue Possible cause(s) Possible solution(s) If the song titles are in all CAPS, you have to spell them. LOLA requires you to say "L-O-L-A". Do not use special characters in the title. The system does not recognize them. SYNC does not understand or is calling the wrong contact when I want to make a call. You may be using the wrong voice commands. You may be saying the name differently than the way you saved it.
SYNC™ AppLink issues Issue Possible cause(s) AppLink Mobile ApplicaAn AppLink capable phone tions: When I select "Find is not connected to SYNC. New Apps," SYNC does not find any applications. Possible solution(s) Ensure you have a compatible smartphone; an Android with OS 2.3 or higher or an iPhone 3GS or newer with iOS 5.0 or higher. Additionally, ensure your phone is paired and connected to SYNC in order to find AppLink-capable apps on your device.
SYNC™ AppLink issues Issue Possible cause(s) Possible solution(s) menu, selecting 'Apps.' then finding the particular app and choosing 'Force stop.' Don't forget to restart the app afterwards, then select "Find New Apps" on SYNC. On an iPhone with iOS7+, to force close an app, double tab the home button then swipe up on the app to close it. Tab the home button again, then select the app again to restart it. After a few seconds, the app should then appear in SYNC's Mobile App's Menu.
SYNC™ AppLink issues Issue My iPhone phone is connected, my app is running, I restarted the app but I still cannot find it on SYNC. Possible cause(s) Unplug the USB cable from The USB connection to SYNC may need to be reset. the phone, wait a moment, and plug the USB cable back in to the phone. After a few seconds, the app should appear in SYNC's Mobile Apps Menu. If not, "Force Close" the application and restart it. I have an Android phone.
MyFord Touch™ (If Equipped) GENERAL INFORMATION WARNING Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle. We recommend against the use of any hand-held device while driving and encourage the use of voice-operated systems when possible.
MyFord Touch™ (If Equipped) This system uses a four-corner strategy to provide quick access to several vehicle features and settings. The touchscreen provides easy interaction with your cellular phone, multimedia, climate control and navigation system. The corners display any active modes within those menus, such as phone status or the climate temperature.
MyFord Touch™ (If Equipped) • • Using the Touchscreen Calendar Apps • ENTERTAINMENT • Press to select any of the following: • AM • FM • SIRIUS • CD • USB • BT Stereo • SD Card • A/V In • Cleaning the Touchscreen Display Use a clean, soft cloth such as one used for cleaning glasses. If dirt or fingerprints are still visible, apply a small amount of alcohol to the cloth. Do not pour or spray alcohol onto the display. Do not use detergent or any type of solvent to clean the display.
MyFord Touch™ (If Equipped) Safety Information • WARNING Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle. We recommend against the use of any hand-held device while driving and encourage the use of voice-operated systems when possible.
MyFord Touch™ (If Equipped) Restricted features Editing settings while the rear view camera or active park assist are active Wi-Fi and Wireless Editing wireless settings Editing the list of wireless networks Videos, Photos and Graphics Playing video Editing the screen's wallpaper or adding new wallpaper Text Messages Composing text messages Viewing received text messages Editing preset text messages Navigation Using the keyboard to enter a destination Demo navigation route Adding or editing Address Bo
MyFord Touch™ (If Equipped) Accessing and Adjusting Modes Through Your Right Vehicle Information Display E145459 The display is located on the right side of your instrument cluster (A). You can use your steering wheel controls to view and make minor adjustments to active modes without taking your hands off the wheel. For example: • In Entertainment mode, you can view what is now playing, change the audio source, select memory presets and make some adjustments.
MyFord Touch™ (If Equipped) • • Press the left or right arrows to make adjustments within the chosen mode. Press OK to confirm your selection. These commands can be said at any time during a voice session Note: If your vehicle is not equipped with Navigation, Compass appears in the display instead of Navigation. If you press the right arrow to go into the Compass menu, you can see the compass graphic.
MyFord Touch™ (If Equipped) • • Speak naturally, without long pauses between words. At any time, you can interrupt the system while it is speaking by pressing the voice icon. Available voice commands "Voice settings list of commands" "Help" * This command is only available when your vehicle is equipped with the navigation system, and the navigation system SD card is in the card slot.
MyFord Touch™ (If Equipped) • • • • • Interaction Mode Confirmation Prompts Media Candidate Lists Phone Candidate Lists Voice Control Volume. Voice settings using voice commands "Media candidate lists off" "Media candidate lists on" "Phone candidate lists off" To access these settings using voice commands: "Phone candidate lists on" "Help" 1. Press the voice icon. Wait for the prompt "Please say a command". Another tone sounds to let you know the system is listening. 2.
MyFord Touch™ (If Equipped) A Clock B Display C Sound D Vehicle E Settings F Help Under this menu, you can set your clock, access and adjust the display, sound and vehicle settings as well as access settings for specific modes or the help feature. Display You can adjust the touchscreen display through the touchscreen or by pressing the voice button on your steering wheel controls and when prompted, say, "Display settings".
MyFord Touch™ (If Equipped) • • Auto Dim Manual Offset allows you to adjust screen dimming as the outside lighting conditions change from day to night. This feature also allows you to adjust screen brightness using the instrument panel dimming control. Edit Wallpaper • You can have your touchscreen display the default photo or upload your own.
MyFord Touch™ (If Equipped) E142607 Press the Settings icon > Vehicle > Camera Settings, then select from the following E142607 settings: • • 1. Press the Settings icon > Vehicle > Enable Valet Mode. 2. Enter a four-digit pin twice, as prompted. Enhanced Park Aids Rear Camera Delay You can find more information on the rear view camera in another chapter. See Rear View Camera (page 167). After you press Continue, the system locks until you enter the PIN again.
MyFord Touch™ (If Equipped) System Language Select to have the touchscreen display in English, Spanish or French. Distance Select to display units in kilometers or miles. Temperature Select to display units in Celsius or Fahrenheit. System Prompt Volume Adjust the volume of voice prompts from the system. Touch Screen Button Beep Select to have the system beep to confirm choices made through the touchscreen.
MyFord Touch™ (If Equipped) Voice control Phone Candidate Lists Candidate lists are possible results from your voice commands. The system simply makes a best guess at your request with these turned off. Voice Control Volume This allows you to adjust the system’s voice volume level.
MyFord Touch™ (If Equipped) Navigation Map Preferences Turn breadcrumbs on and off. Have the system display your turn list top to bottom or bottom to top. Turn the Parking POI notification on and off. Route Preferences Choose to have the system display the Shortest, Fastest or most Ecological route first. If you set Always Use Preferred Route to Yes, the system uses the selected route type to calculate only one route to the desired destination.
MyFord Touch™ (If Equipped) Navigation Have the system display where there may be reduced visibility. Have the system turn on your radio for traffic announcements. Avoid Areas Enter specific areas that you would like to avoid on planned navigation routes. Phone E142607 Press the Settings icon > Settings > Phone, then select from the following: Phone Bluetooth Devices Connect, disconnect, add or delete a device, as well as save it as a favorite. Bluetooth Turn Bluetooth on and off.
MyFord Touch™ (If Equipped) Wireless & Internet feature, everyone in your vehicle can also access the internet if you have a USB mobile broadband connection inside your vehicle, your phone supports personal area networking or if you park outside a wireless hotspot. Your system has a Wi-Fi feature that creates a wireless network within your vehicle, thereby allowing other devices (such as personal computers or phones) in your vehicle to speak to each other, share files or play games.
MyFord Touch™ (If Equipped) Wi-Fi USB Mobile Broadband Instead of using Wi-Fi, your system can also use a USB mobile broadband connection to access the internet. (You must turn on your mobile broadband device on your personal computer before connecting it to the system.) This screen allows you to set up what is your typical area for your USB mobile broadband connection. (USB mobile broadband settings may not display if the device is already on.
MyFord Touch™ (If Equipped) Help Driving Restrictions Certain features are not accessible when your vehicle is moving. 911 Assist Turn on and turn off the 911 Assist feature. See Information (page 379). In Case of Emergency (ICE) Quick Dial: allows you to save up to two numbers as ICE contacts for quick access if there is an emergency. Select Edit to access your phonebook and then select the desired contacts. The numbers then appear as options on this screen for the ICE 1 and ICE 2 buttons.
MyFord Touch™ (If Equipped) C SIRIUS. D CD. E USB. F Touch this button to scroll down for more options, such as SD Card, BT Stereo and A/V In. G These buttons change with the media mode you are in. H Radio memory presets and CD controls. Note: Some features may not be available in your area. Contact an authorized dealer for more information. "BROWSE" within devices "Browse USB" You can access these options using the touchscreen or voice commands.
MyFord Touch™ (If Equipped) Your voice system allows you to change audio sources with a simple voice command. For example, if you are listening to music on a USB device, then want to switch to a satellite radio channel, simply press the voice button on the steering wheel controls and say the name of the SIRIUS station (such as, "the Highway").
MyFord Touch™ (If Equipped) Options Direct Tune Sound Settings Touch this button to manually enter the desired station number. Touch Enter when you are done. Touch this button to adjust settings for: • • • • • • • Bass. Midrange. Treble. Balance and Fade. DSP (Digital Signal Processing). Occupancy Mode. Speed Compensated Volume. HD Radio™ Information (If Available) Note: HD Radio broadcasts are not available in all markets. HD Radio technology is the digital evolution of analog AM/FM radio.
MyFord Touch™ (If Equipped) 4. When you access iTunes with your portable music player, the tags appear to you as a reminder. The system allows you to tag up to approximately 100 songs. For a list of devices that support tagging, see www.SYNCMyRide.com, www.SYNCMyRide.ca or www.syncmaroute.ca. The multicast indicator appears in FM mode (only) if the current station is broadcasting multiple digital broadcasts.
MyFord Touch™ (If Equipped) HD Radio Reception and Station Troubleshooting Potential reception issues Reception area If you are listening to a multicast station and you are on the fringe of the reception area, the station may mute due to weak signal strength. If you are listening to HD1, the system switches back to the analog broadcast until the digital broadcast is available again.
MyFord Touch™ (If Equipped) Potential station issues Issues Cause Action There is an audio mute delay when selecting HD2 or HD3, multicast preset or Direct Tune. The digital multicast is not No action required. This is available until the HD Radio normal behavior. Wait until broadcast is decoded. Once the audio is available. decoded, the audio is available. Cannot access HD2 or HD3 multicast channel when recalling a preset or from a direct tune. The previously stored No action required.
MyFord Touch™ (If Equipped) "RADIO" "TUNE" "AM preset <#>" "Browse" "<530-1710>" 2 "<87.9-107.9>" "FM" "<87.9-107.9> HD <#>" "FM <87.9-107.9>" * "AM" 1 "FM <87.9-107.9> HD <#>" "AM <530-1710>" "FM autoset" "AM autoset" "FM autoset preset <#>" "AM autoset preset <#>" "FM preset <#>" "AM preset <#>" "FM 1" "FM" "FM 1 preset <#>" "FM <87.9-107.9>" "FM 2" "FM <87.9-107.
MyFord Touch™ (If Equipped) • • • • Memory Presets Save a channel by pressing and holding one of the memory preset areas. There is a brief mute while the radio saves the channel. Sound returns when finished. Note: Your vehicle may not have all of these sound settings. ALERT Save the current song, artist, or team as a favorite. The system alerts you when it plays again on any channel. Set Category for Seek/Scan This allows you to select a category of music you would like to search for.
MyFord Touch™ (If Equipped) Electronic Serial Number (ESN) You need your ESN to activate, modify or track your satellite radio account. The ESN is on the System Information Screen (SR ESN:XXXXXXXXXXXX). To access your ESN, touch the bottom left-hand corner of the touchscreen. Touch SIRIUS > Options. E142593 SIRIUS satellite radio is a subscription-based satellite radio service that broadcasts a variety of music, sports, news, weather, traffic and entertainment programming.
MyFord Touch™ (If Equipped) SIRIUS Satellite Radio Reception Factors and Troubleshooting Potential reception issues Antenna obstructions For optimal reception performance, keep the antenna clear of snow and ice build-up and keep luggage and other materials as far away from the antenna as possible. Terrain Hills, mountains, tall buildings, bridges, tunnels, freeway overpasses, parking garages, dense tree foliage and thunderstorms can interfere with your reception.
MyFord Touch™ (If Equipped) Troubleshooting tips Radio display Cause Action Updating. Update of channel programming in progress. No action required. The process may take up to three minutes. Call SIRIUS 1-888-5397474. Your satellite service is no longer available. Contact SIRIUS at 1-888539-7474 to resolve subscription issues. None found. Check Channel All the channels in the Use the channel guide to Guide. selected category are either switch off the Lock or Skip skipped or locked.
MyFord Touch™ (If Equipped) Shuffle "SPORTS GAME" Touch this button to play the tracks or entire albums in random order, or switch the feature off if already on. "Tune to the game" "Tune to the game" Scan "Tune to the game" Touch this button to hear a brief sampling of all available tracks. "Tune to the game" More Info "Help" Touch this button to see disc information.
MyFord Touch™ (If Equipped) "CD" "Pause" "Play" "Play next track" "Play previous track" "Play track <1-512>" E142619 "Repeat" The SD card slot is located either in the center console or behind a small access door in the instrument panel. To access and play music from your device, press the lower left-hand corner of the touchscreen, and then select SD Card from the list on the left-hand side of the screen.
MyFord Touch™ (If Equipped) Shuffle USB Port Touch this button to play music on the selected album or folder in random order. Similar Music This feature allows you to choose music similar to what is currently playing. More Info Touch this button to see disc information such as current track, artist name, album and genre. E142621 The USB ports are located either in the center console or behind a small access door in the instrument panel.
MyFord Touch™ (If Equipped) Browse "USB" or "SD CARD" This feature allows you to view the contents of the device. It also allows you to search by categories, such as genre, artist or album. "Play artist " "Play audiobook " "Play author " If you want to view song information such as Title, Artist, File, Folder, Album and Genre, touch the on-screen album art.
MyFord Touch™ (If Equipped) "USB" or "SD CARD" "BROWSE" "Shuffle off" "All videos" "What's this?" "Artist " "Help" "Audiobook " If you have said you would like to browse your USB or SD card, the system prompts you to specify what you would like to browse. When prompted, see the following "Browse" chart. "Author " * * "Composer " "Folder " "Genre " ** These commands are only available in USB mode and are device-dependent.
MyFord Touch™ (If Equipped) If your indexed media files contain no information embedded in these metadata tags, SYNC may classify the empty metadata tags as Unknown. WARNINGS against the use of any handheld device while driving and encourage the use of voice-operated systems when possible. Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving.
MyFord Touch™ (If Equipped) 7. You can also use the A/V inputs as an auxiliary input jack to play music from your portable music player over your vehicle's speakers. Plug in your 1/8 inch (3.5 millimeter) RCA adapter into the two left A/V input jacks (red and white). In order to playback video from your iPod or iPhone, you must have a special combination USB/RCA composite video cable (which you can buy from Apple).
MyFord Touch™ (If Equipped) PHONE A B C D E F E161968 A Phone B Quick Dial C Phonebook D History E Messaging F Settings • • • Hands-free calling is one of the main features of SYNC. Once you pair your phone, you can access many options using the touchscreen or voice commands. While the system supports a variety of features, many are dependent on your cellular phone’s functionality.
MyFord Touch™ (If Equipped) Pairing Your Phone for the First Time 5. The display indicates when the pairing is successful. SYNC may prompt you with more phone options. For more information on your phone's capability, see your phone's manual and visit the website. WARNING Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road.
MyFord Touch™ (If Equipped) Receiving Calls To switch on contact picture settings, if your device supports this feature, press Phone > Settings > Manage Phonebook > Download photos from Phonebook > On. During an incoming call, an audible tone sounds. Call information appears in the display if it is available. Accept the call by pressing Accept on the touchscreen or by pressing this phone button on your steering wheel controls.
MyFord Touch™ (If Equipped) 2. 3. • • • • • Select Messaging. Choose from the following: Listen (speaker icon). Dial. Send Text. View. Delete. Text message options I’m ahead of schedule, so I’ll be there early. I’m outside. I’ll call you when I get there. OK Composing a Text Message Yes Note: This is a speed-dependent feature. It is unavailable when your vehicle is traveling at speeds over 3 mph (5 km/h).
MyFord Touch™ (If Equipped) Bluetooth Roaming Warning Touch this tab to turn Bluetooth off or on. Touch this button to have the system alert you when your phone is in roaming mode. Do Not Disturb Phone Voice Commands Touch this tab if you want all calls to go directly to your voice mail and not ring in the vehicle. When this feature is on, text message notifications do not ring inside the cabin either. Press the voice button on the steering wheel controls.
MyFord Touch™ (If Equipped) "PHONE" "MESSAGES" "Pair phone" "Call" * "Privacy on" "Forward text messages" "Read text message" "Listen to text message <#>" "Reply to text messages" "Listen to text messages" "Turn ringer off" "Reply to text messages" "Turn ringer on" "Unmute call" "Help" * ELECTRIC VEHICLE INFORMATION "Help" * This command is only available during an active call. ** If you say "Messages", see the following "Messages" chart for additional commands.
MyFord Touch™ (If Equipped) Settings (Energi Only) Note: Remember, you must plug in your vehicle for My GO Time to work. This screen allows you to set up the charging convenience features. • Note: You can also set up the charging convenience features using MyFord Mobile over the internet or smartphone application. For more information on MyFord Mobile, and to set up your MyFord Mobile account, visit www.myfordmobile.com.
MyFord Touch™ (If Equipped) A B D C E161966 A My GO Time summary displays the next GO Time and cabin temperature setting. B Estimated charge time limits displays the estimated minimum and maximum times to fully charge the high-voltage battery and the battery’s present state of charge as a percentage of total capacity. C Charge profile and mode displays the charging profile and charging mode for the vehicle's present location.
MyFord Touch™ (If Equipped) Note: This charging time is only an estimate. It is normal for your actual charge duration to be longer. The system also alerts you to any conflicts by highlighting areas of the screen in yellow. If your battery cannot have a full charge by the scheduled drive time, the system highlights your next GO Time and Charge Complete time and a message Charge at GO Time: under 100% appears. This is normal; the vehicle is informing you of the conflicting situation.
MyFord Touch™ (If Equipped) Charge Now Charge Fault Touch this button if you want your vehicle to immediately charge when plugged in at this profile location. This button illuminates when Charge Now is the charge mode selected for the presently detected charge profile. This alerts you that a fault is present and is preventing the high-voltage battery from charging. Inspect the charge plug connection, charge cord and charging station. Start Value Charge This is the scheduled start time of charging.
MyFord Touch™ (If Equipped) GO Time Schedule GO Time and Cabin Conditioning Touch the Edit button in the My GO Time section of the Settings screen to see the GO Time Schedule. This screen allows you to enter or change the GO Time and cabin conditioning temperature. On Time (+ and -) This turns on the GO Time schedule. These change the hours and minutes of your GO Time. The minutes change in increments of five. You can also change the settings for AM and PM by touching those buttons.
MyFord Touch™ (If Equipped) Default Value Charge Profile Note: Make sure you save your settings before returning to the previous screen. If you do not touch Save, your settings are not stored in the system. Weekday and Weekend Touch the Edit button to set the off-peak charge times. Set the Weekday times and Weekend time (by touching the Weekday and Weekend buttons), then touch Save. The system does not store your settings until you make selections for both Weekday and Weekend.
MyFord Touch™ (If Equipped) Power C D F E G B A N M L K J I H E169381 A Motor-to-wheel flow shows the direction of power flow between the wheels and the electric motor. B Electric Motor represents the hybrid electric motor. The higher the motor power is, the larger the circle around this node. Any time the vehicle is ready to be driven, the motor node illuminates. C Battery-to-motor flow shows the direction of power flow between the high-voltage battery and the electric motor.
MyFord Touch™ (If Equipped) G High voltage battery power represents your high-voltage battery. A circle illuminates around the node when the high-voltage battery is receiving power from regenerative braking, engine charging or external charging (when you plug it in). The higher the power going into the high-voltage battery, the larger the circle around this node. H Fuel represents the fuel tank in the vehicle.
MyFord Touch™ (If Equipped) Engine On due to Heater Setting The engine is on because of the heater setting. Reduce or turn off the heater setting to return to electric mode. High Speed The engine is on because the vehicle speed exceeds the level for electric mode operation. Reduce the speed to return to electric mode. Acceleration The engine is on when applying pressure to the accelerator pedal or switching on the speed control.
MyFord Touch™ (If Equipped) Charging HV Battery Privacy Notice for GPS Mapping with MyFord® Mobile in the United States and Canada The hybrid system is storing power in the high-voltage battery. MyFord Mobile allows for GPS mapping when a vehicle is registered to a MyFord Mobile account. To remove the vehicle from the account, thereby removing GPS mapping ability, a Master Reset can be performed in the vehicle. See Settings (page 335).
MyFord Touch™ (If Equipped) A SYNC Services B Sirius Travel Link C Alerts D Calendar E SYNC Applications F Where Am I? Note: The driver is ultimately responsible for the safe operation of the vehicle, and therefore, must evaluate whether it is safe to follow the suggested directions. Any navigation features provided are only an aid. Make your driving decisions based on your observations of local conditions and existing traffic regulations.
MyFord Touch™ (If Equipped) 2. Once connected, follow the voice prompts to request your desired Service, such as "Traffic" or "Directions". You can also say, "What are my choices?" to receive a list of available services from which to choose. 3. Say, "Services" to return to the Services main menu or for help, say, "Help".
MyFord Touch™ (If Equipped) If you miss a turn, SYNC automatically asks if you want the route updated. Just say, "Yes" when prompted and the system delivers a new route to your vehicle. If your vehicle is not equipped with Navigation: • Turn-by-turn directions appear in the information display, in the status bar of your touchscreen system and on the SYNC Services screen. You also receive driving instructions from audible prompts.
MyFord Touch™ (If Equipped) When you subscribe to Sirius Travel Link, it can help you locate the best gas prices, find movie listings, get current traffic alerts, view the current weather map, get accurate ski conditions and see scores to current sports games. "SERVICES" "Route status" "Route summary" "Services" If your vehicle is equipped with Navigation, touch the I (Information) button to access these features.
MyFord Touch™ (If Equipped) Ski Conditions Sports-related commands Touch this button to view ski conditions for a specific area. "My teams" "NBA" Sirius Travel Link Voice Commands "NFL" Press the voice button on the steering wheel controls.
MyFord Touch™ (If Equipped) Note: The system alerts you to any messages by turning the information icon yellow. After you read or delete the messages, the icon returns to white. Additional sports-related voice commands "My teams schedule" Calendar "My teams scores" "NBA headlines" If your vehicle is equipped with Navigation, touch the I E142608 (Information) button to access these features. If your vehicle is not equipped with Navigation, touch the corner of the touchscreen with the green tab.
MyFord Touch™ (If Equipped) Note: Before setting this feature on, make sure that you read the 911 Assist Privacy Notice later in this section for important information. You can also access 911 Assist by: E142607 • Note: If any user turns 911 Assist on or off, that setting applies for all paired phones. If 911 Assist is turned off, either a voice message plays or a display message (or icon) comes on (or both) when your vehicle is started after a previously paired phone connects.
MyFord Touch™ (If Equipped) Vehicle Health Report (If Equipped, United States Only) Before making the call: • SYNC provides a short window of time (approximately 10 seconds) to cancel the call. If you fail to cancel the call, SYNC attempts to dial 911. • SYNC says the following, or a similar message: "SYNC will attempt to call 911, to cancel the call, press Cancel on your screen or press and hold the phone button on your steering wheel.
MyFord Touch™ (If Equipped) Vehicle Health Report Privacy Notice Register for Vehicle Health Report and set your report preferences at www.SYNCMyRide.com. After registering, you can request a Vehicle Health Report (inside your vehicle). Return to your account at www.SYNCMyRide.com to view your report. You can also choose for SYNC to remind you automatically to run reports at specific mileage intervals. Cellular phone airtime usage may apply when reporting.
MyFord Touch™ (If Equipped) E185678 A Power: Touch to switch the system off and on. Outside air cannot enter your vehicle when you switch off the system. B Passenger settings: Touch + or – to adjust the temperature. C Fan speed: Touch + or - to adjust fan speed. D DUAL: Touch to switch on the passenger temperature control.
MyFord Touch™ (If Equipped) I MAX Defrost: Distributes outside air through the windshield air vents and automatically switches the air conditioning on. The fan is set to the highest speed and the temperature to HI. When the air distribution is set in this position, you are unable to select recirculated air or manually adjust the fan speed and temperature control.
MyFord Touch™ (If Equipped) "CLIMATE" * "A/C off" "Off" "A/C on" "On" "Automatic" "Panel floor on" "Defrost off" "Panel on" "Defrost on" "Panel off" "Dual off" "Recirc off" "Floor on" "Recirc on" "Fan decrease" "Temperature" "Fan increase" "Temperature <15.5-29.
MyFord Touch™ (If Equipped) NAVIGATION Destination Map Note: The navigation SD card must be in the SD card slot to operate the navigation system. If you need a replacement SD card, see an authorized dealer. Edit Route Cancel Route Note: The SD card slot is spring-loaded. To remove the SD card, just push the card in and release it. Do not attempt to pull the card out to remove it; this could cause damage. 1. Enter the necessary information into the highlighted text fields (in any order).
MyFord Touch™ (If Equipped) Note: If your vehicle is on a recognized road and you do not press the Start Route button, the system defaults to the Fastest Route option and begins guidance. Main categories Entertainment & Arts Recreation & Sports During route guidance, you can press the talking bubble icon that appears in the upper right navigation corner (green bar) if you want the system to repeat route guidance information.
MyFord Touch™ (If Equipped) Range Rings and Charge Points (Energi Only) E161378 cityseekr Shaded rings appear on the map when you are driving in EV Now mode. The inner ring with no shading indicates a safe range you can travel using plug-in power only. The lightly shaded outer band reflects areas you may or may not be able to reach while in EV Now mode. If your destination is within this band, your vehicle may operate in Auto EV mode, running the engine as needed.
MyFord Touch™ (If Equipped) Press More Information for a longer review, a list of services and facilities, the average room or meal price as well as the website. This screen displays the point of interest icon such as: • • Pool. Wi-fi. For restaurants, cityseekr can provide information such as star rating, average cost, review, handicap access, hours of operation and website address.
MyFord Touch™ (If Equipped) Route Preferences Traffic Preferences Preferred Route Avoid Traffic Problems Choose to have the system display the Shortest, Fastest or most Ecological route first. If you set Always Use Preferred Route to Yes, the system uses the selected route type to calculate only one route to the desired destination. Choose how you want the system to handle traffic problems along your route.
MyFord Touch™ (If Equipped) 2D city maps show detailed outlines of buildings, visible land use and land elements and detailed railway infrastructure for the most essential cities around the globe. These maps also contain features, such as town blocks, building footprints and railways. 3D map mode provides an elevated perspective of the map.
MyFord Touch™ (If Equipped) The ETA box under the zoom buttons appears when a route is active and displays the distance and time to your destination. If the button is pressed, a pop up appears with the destination listed (and waypoint if applicable) along with mileage and time to destination. You may also select to have either the estimated time to reach your destination or your estimated arrival time. Starting point indicates the starting point of a planned route.
MyFord Touch™ (If Equipped) POI Icons Navigation Voice Commands Touch this button to select icons to display on the map. You can select up to three icons to display on the map at the same time. Turn these ON or OFF. When in navigation mode, press the voice button on the steering E142599 wheel controls. After the tone, say any of the following commands: Cancel Route Navigation system voice commands Touch this button to cancel the active route.
MyFord Touch™ (If Equipped) Navigation system voice commands "DESTINATION" "Show heading up" "POI category" "Show map" "Previous destination" "Show north up" "Street address" "Help" 1 "Show route" "Show turn list" 1 "NAVIGATION" "Voice guidance off" "Destination" "Voice guidance on" * "Zoom city" "Where am I?" "Zoom country" "Zoom in" "Zoom minimum" "Zoom out" "Zoom maximum" "Help" "Zoom province" 1 These commands are only available when a navigation route is active.
MyFord Touch™ (If Equipped) Use the website at any time to check your phone's compatibility, register your account and set preferences as well as access a customer representative via an online chat (during certain hours). Visit www.SYNCMyRide.com, www.SYNCMyRide.ca or www.syncmaroute.ca for more information. MYFORD TOUCH™ TROUBLESHOOTING Your SYNC system is easy to use. However, should questions arise, see the tables below.
MyFord Touch™ (If Equipped) Phone issues Issue Possible cause(s) Possible solution(s) Depending upon your phone, you may have to grant SYNC permission to access your phonebook contacts. Make sure to confirm when prompted by your phone during the phonebook download. I am having trouble connecting my phone to SYNC. This is a phone-dependent feature. This may be a possible phone malfunction. Go to the website to review your phone's compatibility.
MyFord Touch™ (If Equipped) USB and media issues Issue I am having trouble connecting my device. Possible cause(s) This may be a possible device malfunction. SYNC does not recognize This is a device limitation. my device when I turn on the car. Possible solution(s) Try turning off the device, resetting the device, removing the device's battery, then trying again. Make sure you are using the manufacturer's cable. Make sure you insert the USB cable correctly into the device and the USB port.
MyFord Touch™ (If Equipped) Vehicle Health Report and Services (Traffic, Directions and Information) issues Issue Possible cause(s) Possible solution(s) I received a text that I did not activate Vehicle Health Report. You did not activate your account on the website. You may have the wrong VIN (vehicle identification number) listed. This is a free feature, but you must first register online to use it. Make sure that your VIN is correctly listed in your account.
MyFord Touch™ (If Equipped) Voice command issues Issue Possible cause(s) Possible solution(s) SYNC does not understand You may be using the wrong voice commands. what I am saying. You may be speaking too soon or at the wrong time. Review the phone voice commands and the media voice commands at the beginning of their respective sections. After pressing the voice icon, wait until after the tone sounds and Listening appears before saying a command.
MyFord Touch™ (If Equipped) Voice command issues Issue Possible cause(s) Possible solution(s) The system may not be reading the name the same way you are saying it. Contacts in your phonebook may be very short and similar, or they may contain special characters. Your phonebook contacts may be in CAPS. Make sure you are saying the contacts exactly as they are listed. For example, if you save a contact as Joe Wilson, say "Call Joe Wilson".
Accessories For a complete listing of the accessories that are available for your vehicle, please contact an authorized dealer or visit our online store at www.Accessories.Ford.com (United States only). • • • • • • Ford Motor Company will repair or replace any properly authorized dealer-installed Ford Custom Accessory found to be defective in factory-supplied materials or workmanship during the warranty period, as well as any component damaged by the defective accessories. *Ford Licensed Accessory.
Accessories • • Mobile communications systems may harm the operation of your vehicle, particularly if their manufacturer did not design them specifically for automotive use. If you or an authorized Ford dealer add any non-Ford electrical or electronic accessories or components to your vehicle, you may adversely affect battery performance and durability. In addition, you may also adversely affect the performance of other electrical systems in the vehicle.
Appendices • END USER LICENSE AGREEMENT SYNC End User License Agreement (EULA) • • You have acquired a device ("DEVICE") that includes software licensed by Ford Motor Company and its affiliates ("FORD MOTOR COMPANY") from an affiliate of Microsoft Corporation ("MS") . Those installed software products of MS origin, as well as associated media, printed materials, and "online" or electronic documentation ("MS SOFTWARE") are protected by international intellectual property laws and treaties.
Appendices • Description of Other Rights and Limitations • • • • Speech Recognition: If the SOFTWARE includes speech recognition component(s), you should understand that speech recognition is an inherently statistical process and that recognition errors are inherent in the process. Neither FORD MOTOR COMPANY nor its suppliers shall be liable for any damages arising out of errors in the speech recognition process.
Appendices • • • supplements, add-on components, or Internet-based services components of the SOFTWARE after the date you obtain your initial copy of the SOFTWARE ("Supplemental Components").
Appendices • • Links to Third Party Sites: The MS SOFTWARE may provide you with the ability to link to third party sites through the use of the SOFTWARE. The third party sites are not under the control of MS, Microsoft Corporation, their affiliates and/or their designated agent.
Appendices Adobe TRADEMARKS: This EULA does not grant you any rights in connection with any trademarks or service marks of FORD MOTOR COMPANY, MS, Microsoft Corporation, third party software or service providers, their affiliates or suppliers. Contains Adobe® [Flash® Player] or [AIR®] technology by Adobe Systems Incorporated. This [Licensee Product] contains [Adobe® Flash® Player] [Adobe® AIR®] software under license from Adobe Systems Incorporated, Copyright ©1995-2009 Adobe Macromedia Software LLC.
Appendices Use of Speech Recognition Functions: Speech recognition software is inherently a statistical process which is subject to errors. It is your responsibility to monitor any speech recognition functions included in the system and address any errors. WARNING Operating certain parts of this system while driving can distract your attention away from the road, and possibly cause an accident or other serious consequences.
Appendices Potential Map Inaccuracy: Maps used by this system may be inaccurate because of changes in roads, traffic controls or driving conditions. Always use good judgment and common sense when following the suggested routes. Telenav may revise this Agreement and the privacy policy at any time, with or without notice to you. You agree to visit http://www.telenav.com from time to time to review the then current version of this Agreement and of the privacy policy.
Appendices 2.
Appendices COURSE OF DEALING, CUSTOM OR TRADE AND INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT OF THIRD PARTY RIGHTS WITH RESPECT TO THE TELENAV SOFTWARE. Certain jurisdictions do not permit the disclaimer of certain warranties, so this limitation may not apply to you.
Appendices the terms and conditions of this Agreement. Any such sale, assignment or transfer that is not expressly permitted under this paragraph will result in immediate termination of this Agreement, without liability to Telenav, in which case you and all other parties shall immediately cease all use of the Telenav Software. Notwithstanding the foregoing, Telenav may assign this Agreement to any other party at any time without notice, provided the assignee remains bound by this Agreement.
Appendices Agreement), and thus your use of the Telenav Software is also subject to such terms. You agree to comply with the following additional terms and conditions, which are applicable to Telenav’s third party vendor licensors: TERMS AND CONDITIONS License Limitations on Use: You agree that your license to use this Data is limited to and conditioned on use for solely personal, noncommercial purposes, and not for service bureau, timesharing or other similar purposes.
Appendices Disclaimer of Liability: real time route guidance, fleet management or similar applications; or (b) with, or in communication with, including without limitation, cellular phones, palmtop and handheld computers, pagers, and personal digital -assistants or PDAs. This Data is provided to you “as is”, and you agree to use it at your own risk.
Appendices Entire Agreement: Government End Users: These terms and conditions constitute the entire agreement between HERE (and its licensors, including their licensors and suppliers) and you pertaining to the subject matter hereof, and supersedes in their entirety any and all written or oral agreements previously existing between us with respect to such subject matter.
Appendices Gracenote® Copyright You agree that you will use the content from Gracenote ("Gracenote Content") , Gracenote Data, the Gracenote Software, and Gracenote Servers for your own personal, non-commercial use only. You agree not to assign, copy, transfer or transmit the Gracenote Content, Gracenote Software or any Gracenote Data (except in a Tag associated with a music file) to any third party.
Appendices THE GRACENOTE SOFTWARE, EACH ITEM OF GRACENOTE DATA AND THE GRACENOTE CONTENT ARE LICENSED TO YOU "AS IS". NEITHER GRACENOTE MAKES ANY REPRESENTATIONS OR WARRANTIES, EXPRESS OR IMPLIED, REGARDING THE ACCURACY OF ANY GRACENOTE DATA FROM THE GRACENOTE SERVERS OR GRACENOTE CONTENT.
Extended Service Plan (ESP) PROTECT YOURSELF FROM THE RISING COST OF VEHICLE REPAIRS WITH A FORD EXTENDED SERVICE PLAN. That means you get: • Reliable, quality service at any Ford or Lincoln dealership • Repairs performed by factory trained technicians, using genuine parts SERVICE PLANS (U.S. Only) More than 32 million Ford owners have discovered the powerful protection of Ford Extended Service Plan.
Extended Service Plan (ESP) SERVICE PLANS (CANADA ONLY) Avoid the Rising Cost of Properly Maintaining Your Vehicle! You can get more protection for your vehicle by purchasing a Ford Extended Service Plan. Ford Extended Service Plan is the only service contract backed by Ford Motor Company of Canada, Limited.
Scheduled Maintenance Genuine Ford and Motorcraft® Replacement Parts GENERAL MAINTENANCE INFORMATION Dealerships stock Ford, Motorcraft and Ford-authorized branded re-manufactured replacement parts. These parts meet or exceed our specifications. Parts installed at your dealership carry a nationwide 24-month or unlimited mile (kilometer) parts and labor limited warranty.
Scheduled Maintenance When ENGINE OIL CHANGE DUE or OIL CHANGE REQUIRED appears in the information display, it is time for an oil change. Make sure you perform the oil change within two weeks or 500 miles (800 kilometers) of the ENGINE OIL CHANGE DUE or OIL CHANGE REQUIRED message appearing. Make sure you reset the oil monitoring system after each oil change.
Scheduled Maintenance Oils, Fluids and Flushing Make sure to change your vehicle’s oils and fluids at the specified intervals or in conjunction with a repair. Flushing is a viable way to change fluid for many vehicle sub-systems during scheduled maintenance. It is critical that systems are flushed only with new fluid that is the same as that required to fill and operate the system or using a Ford-approved flushing chemical.
Scheduled Maintenance Multi-point Inspection Check Every 12 Months (C-MAX Energi Plug-in Hybrid Only) In order to keep your vehicle running right, it is important to have the systems on your vehicle checked regularly. This can help identify potential issues and prevent major problems. We recommend having the following multi-point inspection performed at every scheduled maintenance interval to help make sure your vehicle keeps running great.
Scheduled Maintenance waste at the same time. NORMAL SCHEDULED MAINTENANCE This means you do not have to remember to change the oil on a mileage-based schedule. Your vehicle lets you know when an oil change is due by displaying ENGINE OIL CHANGE DUE or OIL CHANGE REQUIRED in the information display.
Scheduled Maintenance Normal Maintenance Intervals C-MAX Full Hybrid 1, 2 Normal scheduled maintenance 3 Every 12 months or 10000 Change engine oil and filter. miles (16000 km). The oil monitoring system displays Rotate tires, inspect tire wear and measure tread depth. a message in the informaInspect automatic transmission fluid level. Consult dealer tion display. for requirements. Inspect brake pads, shoes, rotors, drums, brake linings, hoses and parking brake.
Scheduled Maintenance * Other maintenance items Every 100000 miles (160000 km) Replace spark plugs. Every 150000 miles (240000 km) Change automatic transmission fluid. * Perform these maintenance items within 3000 miles (4800 kilometers) of the last engine oil and filter change. Do not exceed the designated distance for the interval. ** Initial replacement at six years or 100000 miles (160000 kilometers), then every three years or 50000 miles (80000 kilometers).
Scheduled Maintenance Other maintenance items 1 Rotate tires, inspect tire wear and measure tread depth. Every 10000 miles (16000 km) Inspect engine oil filter for corrosion. 2 Perform multi-point inspection (recommended). Every 20000 miles (32000 Replace cabin air filter. km) Every 30000 miles (48000 Replace engine air filter. km) At 100000 miles (160000 km) Change engine coolant and motor/electronics coolant. Every 100000 miles (160000 km) Replace spark plugs.
Scheduled Maintenance Perform the services shown in the following tables when specified or within 3000 miles (4800 kilometers) of the OIL CHANGE REQUIRED message appearing in the information display. • Example 1: The OIL CHANGE REQUIRED message comes on at 28751 miles (46270 kilometers). Perform the 30000-mile (48000 kilometer) automatic transmission fluid replacement.
Scheduled Maintenance Operating in dusty or sandy conditions (such as unpaved or dusty roads) Every 5000 miles (8000 km) or six months * Change engine oil and filter. Perform multi-point inspection. * C-MAX Energi Plug-in Hybrid only: Reset the Intelligent Oil-Life Monitor after engine oil and filter changes. See Engine Oil Check (page 213).
Scheduled Maintenance SCHEDULED MAINTENANCE RECORD Repair Order #: Dealer stamp Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Repair Order #: Dealer stamp Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 436 C-MAX (CCG) Mexico/United States of America/Canada, enUSA, CPE Review
Scheduled Maintenance Repair Order #: Dealer stamp Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Repair Order #: Dealer stamp Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Repair Order #: Dealer stamp Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 437 C-MAX (CCG) Mexico/United States of America/Canada, enUSA, CPE Review
Scheduled Maintenance Repair Order #: Dealer stamp Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Repair Order #: Dealer stamp Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Repair Order #: Dealer stamp Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 438 C-MAX (CCG) Mexico/United States of America/Canada, enUSA, CPE Review
Scheduled Maintenance Repair Order #: Dealer stamp Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Repair Order #: Dealer stamp Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Repair Order #: Dealer stamp Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 439 C-MAX (CCG) Mexico/United States of America/Canada, enUSA, CPE Review
Scheduled Maintenance Repair Order #: Dealer stamp Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Repair Order #: Dealer stamp Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Repair Order #: Dealer stamp Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 440 C-MAX (CCG) Mexico/United States of America/Canada, enUSA, CPE Review
Scheduled Maintenance Repair Order #: Dealer stamp Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Repair Order #: Dealer stamp Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Repair Order #: Dealer stamp Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 441 C-MAX (CCG) Mexico/United States of America/Canada, enUSA, CPE Review
Scheduled Maintenance Repair Order #: Dealer stamp Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Repair Order #: Dealer stamp Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 Repair Order #: Dealer stamp Distance: Engine hours (optional): Multi-point inspection (recommended): Signature: E146852 442 C-MAX (CCG) Mexico/United States of America/Canada, enUSA, CPE Review
Index A Audio Input Jack..........................................286 Audio System................................................273 General Information..........................................273 A/C Audio Unit - Vehicles With: Premium AM/FM/CD..................................................276 Audio Unit - Vehicles With: Sony AM/ FM/CD...........................................................278 See: Climate Control.........................................104 About This Manual..................
Index Cleaning the Alloy Wheels........................237 Cleaning the Engine....................................234 Cleaning the Exterior..................................233 Center Console..............................................122 Changing a Bulb...........................................223 Lamp Assembly Condensation....................223 Replacing Fog, Park and Turn Signal Bulbs..................................................................225 Replacing Headlamp Bulbs.......................
Index Driver and Passenger Airbags....................35 Entertainment..............................................345 Children and Airbags...........................................35 Proper Driver and Front Passenger Seating Adjustment........................................................35 A/V Inputs............................................................362 AM/FM Radio.......................................................347 Bluetooth Audio.................................................
Index Fuel Quality.....................................................135 Heated Windows and Mirrors..................107 Choosing the Right Fuel...................................135 Fuel Freshness Mode (Energi Vehicles Only)...................................................................135 Octane Recommendations............................135 Heated Exterior Mirrors.....................................107 Heated Rear Window........................................107 Heating See: Climate Control..
Index J Information....................................................379 911 Assist...............................................................385 Alerts......................................................................385 Calendar...............................................................385 Sirius Travel Link................................................383 SYNC Services (If Equipped, United States Only).................................................................
Index P Manual Seats...................................................111 Adjusting the Height of the Driver's Seat......................................................................112 Lumbar Adjustment (If Equipped)...............112 Moving the Seat Backward and Forward...............................................................111 Recline Adjustment.............................................112 Parking Aid.......................................................161 Front Sensing System.........
Index Running Out of Fuel....................................136 Rear Under Floor Storage..........................173 Rear View Camera........................................167 Refilling With a Portable Fuel Container..........................................................136 Using the Rear View Camera System.........167 Rear View Camera S See: Rear View Camera....................................167 Rear Window Wiper and Washers..........68 Safety Belt Height Adjustment.................
Index Stability Control............................................159 Temporary Mobility Kit..............................240 Principle of Operation.......................................159 First Stage: Reinflating the Tire with Sealing Compound and Air.......................................242 General Information..........................................241 Second Stage: Checking Tire Pressure............................................................243 Tips for Use of the Kit.......................
Index U Using Voice Recognition...........................290 Initiating a Voice Session...............................290 System Interaction and Feedback...............291 Under Hood Overview - Hybrid Electric Vehicle (HEV).............................................210 Under Hood Overview - Plug-In Hybrid Electric Vehicle (PHEV)...........................212 Unique Driving Characteristics................128 Universal Garage Door Opener................
Index W Warning Lamps and Indicators.................83 Anti-Lock Braking System................................84 Battery.....................................................................84 Brake System........................................................84 Cruise Control........................................................84 Direction Indicator...............................................84 Door Ajar.................................................................
