User manual

28
DIMENSION
User manual
Problem Possible causes Possible solutions
More
information
No sound is coming from the
subwoofer connected to the
SUB LINE OUT output.
The cable has not been
connected correctly or there’s
a fault with the cable.
Check the cable
is connected correctly.
Page 24
The "SUBWOOFER" selector
setting is positioned
incorrectly.
Check that the
"SUBWOOFER" selector is
set to 12 - SUB LINE OUT.
Page 17
The subwoofer used is
set to OFF, Standby or is
malfunctioning.
Check your active subwoofer
is working correctly.
/
The CEC via the HDMI™
connections are not working
correctly.
The CEC command via
HDMI™ is deactivated on your
audio-video devices.
Enable this function on
the audio-video devices
connected to Dimension.
Page 25
At least one of your devices is
not equipped with this control
function.
/ /
The audio and the video are
not synchronised.
Your TV is not equipped with
an automatic synchronisation
function.
Use Dimension’s manual
"SYNC" function.
Page 26
The remote control is not
working.
Dimension is not within reach
of your remote control or the
angle is too extreme.
The reach of the remote
control is approximately
7 metres. The maximum
angle is 20°.
/
The battery in your remote
control is low.
Replace the battery. Page 10
Your TV is equipped with
the Audio Return Channel
function but there’s no sound
when Dimension’s TV input is
selected.
The Audio Return Channel
function on your TV is
deactivated.
Refer to your TV’s user
manual and enable the
TV’s Audio Return Channel
function.
Page 18
The HDMI™ cable has not
been connected incorrectly or
a there’s a fault
with the cable.
Check connections are
correct. If the problem
persists, try another HDMI™
cable.
Page 18