User manual

27
Problem Possible causes Possible solutions
More
information
No sound is coming from
Dimension, the Standby
button is flashing and the
volume + button is lit.
The overheating protection
has been activated due
to excessive amplifier
temperature.
Unplug the system, wait for
an hour until it cools down,
then turn Dimension back on.
/
No sound is coming from
Dimension, the Standby but-
ton is flashing and the HDMI™
TV button is lit.
The overheating protection
has been activated due to
overcurrent.
Unplug the system, wait for
an hour until it cools down,
then turn Dimension back on.
/
No sound is coming from
Dimension, the Standby
button is flashing and one or
two other buttons are lit.
Dimension’s microprocessor
has stopped working due to
a considerable electric shock.
Unplug the system, wait
for five minutes, then turn
Dimension back on.
/
No sound
The cables have not been
connected correctly or there
is a fault with one or more
cables.
Check connections.
If the problem persists,
interchange the cables.
Page 18
The desired source has not
been selected.
Select the desired source
using the remote control
(input button) or the user
interface.
Page 8 & 10
The volume is set to
minimum or the Mute
function has been activated.
Adjust the volume according
to the desired level using the
+ or - buttons, or deactivate
the Mute function.
Page 10
Your audio-video source is
transmitting an audio format
not recognised by Dimension.
In the source settings, select
an audio format supported by
Dimension.
Page 25
The HDMI™ devices
connected to Dimension do
not support HDCP
(High-Bandwidth Digital
Content Protection).
Connect an audio-video
device which supports HDCP.
/
No sound is coming from your
Dimension Sub subwoofer.
The cable has not been
connected correctly or there’s
a fault with the cable.
Check the cable
is connected correctly.
Dimension
Sub user
manual
The "SUBWOOFER" selector
setting is positioned
incorrectly.
Check that the
"SUBWOOFER" selector
is set to 11 - "DIMENSION
SUBWOOFER OUT".
Page 17
DIMENSION
User manual