User's Instructions

// 16.0 APPLIANCE DIMENSIONS // 17.0 GUARANTEE AND TERMS & CONDITIONS
A: 47.2 in
B: 12.2 in
C: 46.4 in
D: 0.5 in
E: 0.5 in
F: 11.7 in
G: 16.7 in
H: 22.1 in
A
B
C D
G
F
H
E
// APPLIANCE DIMENSIONS (in.)
AUTOMATIC 1-YEAR GUARANTEE
We offer a standard one-year guarantee on every electric appliance.
FREE 3-YEAR GUARANTEE WITH REGISTRATION
At British Fires we pride ourselves on quality and performance, so much
so that each of our appliances is eligible for a three-year guarantee
when purchased from an authorised dealer. To cover your appliance
for a further two years, free registration is required on our website
www.britishfires.com/guarantee. Full warranty terms and conditions
are available to view at www.britishfires.com.
TERMS & CONDITIONS
All appliances must be installed in a correctly ventilated space in
accordance with the manufacturer’s installation instructions and the
rules in force. This brochure is for guidance only and is not intended
to replace the installation manual, which provides more detailed
information. All of our fires carry CE Approval. April 2019. British Fires™
1) For any claim to be made within three years from date of purchase you
will be required to provide and supply your original proof of purchase.
2) All appliances must have been installed and operated in accordance
with the manufacturer’s instructions.
3) Purchase(s) must be made through an authorised stockist/retailer.
Please note all consumable items such as any ceramics including; coals, pebbles, logs, bark,
crystals, rear panels are not covered by the 3-year guarantee.
During the guarantee period any appliance or component which is
proved to be faulty or defective in manufacture, will be repaired or
replaced free of material and labour charges, providing that we have
authorised or carried out the repair or replacement.
We will not accept or reimburse the costs of any third-party who
undertakes any work carried on the appliance or fits parts, unless we
have approved such work in advance of it being carried out.
The guarantee period will not be extended even if we repair or replace
any appliance or part.
Making a claim:
If you wish to make a claim under our guarantee and all the terms and
conditions for your appliance have been met then please submit the
following information for the attention of the Service Department to the
address below.
Alternatively, you can email or fax. British Fires, Service Department,
Reid Street, Christchurch, Dorset, BH23 2BT.
Email: Guarantee@britishfires.co.uk Fax: [phone].
Details required:
1) Name, full address including postal code and contact telephone number.
2) A copy of your proof of purchase (e.g. receipt or bank statement).
Please note that this does not affect your statutory rights.
Waste electrical appliances should not be disposed of with household waste.
Please recycle where facilities exist. Check with your local authority or retailer
for recycling advice.
As our policy is one of continuous improvement and development, we therefore,
hope that you will understand we must retain the right to amend details and/or
specifications without prior notice.
// 29
// 30© 2020 British Fires