Operation Manual

32 | P a g e

o Check the smartphone is connected to internet and able to receive

e-mail

 Could not sign up a new FOBO account (received activation e-mail)

o Make sure to click on the “Activation” link of the latest e-mail, in

case there are multiple authentication e-mails

o You should be directed to web page that clearly displayed “FOBO

account is activated”.

 Unable to Login after signing up to FOBO App

o Make sure your e-mail address is typed correctly

o A verification mail will be sent to your e-mail address

o Follow the instruction in the mail to activate your account before

you can Login

o Check if internet connection is available on your smartphone

 Unable to pair FOBO Tire Plus In-Car unit

o Make sure the battery is installed correctly and battery tab is

removed.

o Press the side button on In-Car unit and hold for 2 seconds

o Make sure your smartphone has Bluetooth 4.0 (Smart Ready)

capability. NOTE: BLUETOOTH 2.0 OR 3.0 WILL NOT

WORK WITH THIS DEVICE.

o Please check if the FOBO Tire Plus has been paired before to

another FOBO account. You‟ll need to “Release” the FOBO Tire

Plus set from the FOBO account that it is paired to, before using on

your account. The FOBO Tire Plus is designed to pair with one

FOBO account only for theft deterrent feature.

o Try to reset the Bluetooth manager of your smartphone (for iOS:

Settings-> Bluetooth-> OFF->ON). At times the Bluetooth manager

may be disrupted which may require manual reset.

o Try to do a hard reset on the phone.

 Unable to pair FOBO Tire Plus sensors

o Make sure the sensor is screwed onto a tire valve with pressure

above 100kPa

o Try unscrew the sensor from tire valve, screw it back and try again