User's Manual
Chapter 5 Troubleshooting Guide
79
Cannot connect to the Web
Solution:
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Check if the Ethernet cable is properly connected
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Check if the URL is correct. The format of URL is: http:// the IP address
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Check on any other browser apart from Internet explorer such Google
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Contact your administrator, supplier or ITSP for more information or assistance.
Forgotten Password
If you have forgotten the management password, you cannot access the configuration web GUI. Solution:
To factory default: press and hold reset button for 10 seconds.