User's Manual

Common Troubleshooting FIP16 User Manual
63
Can’t login Web page
solution:
Check that the Ethernet cable is properly connected.
Check whether the URL is correct, URL format: http: // IP address.
Check if your firewall / NAT settings are correct.
If the IE version is checked by IE8, or use another browser such as Firefox or Mozilla, or contact your
administrator, vendor or ITSP for more information or assistance.
Forget password
The default password for the site and menu is admin.
If the user changes the password and then forget, you can not access the configuration site or menu item that
requires the password.
solution:
use “#*06#” to factory reset.(Press 23646 to confirm)
If you choose the factory default, you will return to the original factory settings for the phone and will delete all
current settings, including system logs and call records.