Information

2 Fluke Calibration Silver CarePlans for Fluke Calibration products
Fluke Calibration
PO Box 9090,
Everett, WA 98206
U.S.A.
Fluke Europe B.V.
PO Box 1186, 5602 BD
Eindhoven, The Netherlands
Web access: http://www.flukecal.eu
For more information call:
In the U.S.A. [phone] or Fax [phone]
In Europe/M-East/Africa [phone] or Fax [phone]
In Canada (800)-36-FLUKE or Fax [phone]
From other countries [phone] or Fax [phone]
Web access: http://www.flukecal.com
©2014, 2017, 2019 Fluke Calibration. Specifications subject to change without notice.
Printed in U.S.A. 5/2019 6003349c-en
Modification of this document is not permitted without written permission
from Fluke Calibration.
Fluke Calibration. Precision, performance, confidence.
™
Electrical RF Temperature Humidity Pressure SoftwareFlow
Terms and conditions
1. Your extended warranty covers instrument
repairs for parts and labor under the same
terms as your new instrument factory
warranty. Current Terms and Conditions of
Sale are located at http://us.flukecal.com/
terms.
2. Instruments showing signs of failure due
to physical abuse, improper operation or
application as determined by our labs are
not covered under these Silver CarePlans.
As a current plan holder you will receive
15 % off standard repair pricing for these
out-of-plan services.
3. Not all calibrations are available for all
products or in all countries.
4. PCN (product change notice) updates
concern operations and specifications
important to maintaining proper prod-
uct operation. Only level 1 and level 2
PCN changes are installed under these
CarePlans.
5. Calibrations are not performed and PCNs
are not installed under these CarePlans
on instruments that do not require repair
or are evaluated as “no-fault found” on
our technician’s final analysis. In the case
where your instrument was evaluated as
“no fault found” you may obtain a calibra-
tion while your instrument is in our lab
by purchasing a calibration at a 15 %
discount from our current list price. An
additional purchase order or other billing
authorization will be required for these
services.
6. Repairs are not covered under these plan
for the first 60 days from the CarePlan
purchase date.
7. You may transfer ownership of a CarePlan
for the same model and serial number for
which the original plan was purchased.
Ownership changes must be registered in
order to receive service.
8. Fluke provides pre-paid return freight using
common ground carrier or best method,
non-insured. Requests for other freight
arrangements, special carriers and rout-
ings or insurance coverage is not covered
under these Silver Care Plan services. If you
require these special services, they may be
arranged by contacting your Fluke service
facility.
9. Return freight and customs for international
shipments are the responsibility of the cus-
tomer.