Full Product Manual

automatically shut off if power supply drops before heat damage can build up causing windings to burn out. The

“thermal overload protector” will allow the motor to automatically restart once the motor has cooled. It will continue

to shut off until the problem is corrected. Be sure to correct cause of overheating.

Motor Hums, But Does NOT Start – Check For:

1. Impeller jammed with debris.

Solution: Have a qualified repair professional open the pump and remove the debris.

2. Motor is frozen either form months in the carton after manufacturing or from over winter storage.

Solution: Insert a flat bladed screw driver into the slot at the back end of the motor shaft and turn motor shaft until it

moves freely. You may have to remove the protective metal cap from some models to access the motor shaft.

NOTE – All FlowXtreme & FX PRO II pumps are run tested with water before leaving the factory.

Pump Won't Prime - Check For:

1. Empty pump/strainer housing

Solution: Make sure pump/strainer housing is filled with water and cover o-ring is clean. Ensure o-ring is properly

seated in the cover o-ring groove. Ensure o-ring is lubricated and that strainer cover is locked firmly in position.

Lubricant will help to create a tighter seal.

2. Loose connections on suction side.

Solution: Tighten pipe/union connections or hose clamps on flexible hose.

NOTE - Any self-priming pump will not prime if there are suction air leaks. Leaks will result in bubbles emanating

from return fittings on In Ground pool wall.

3. Leaking O-ring on valves.

Solution: Tighten, repair, or replace valves.

4. Strainer basket or skimmer basket loaded with debris.

Solution: Remove strainer housing cover or skimmer cover, clean basket, and refill strainer housing with water.

Tighten cover.

Low Flow – Generally, Check For:

1. Clogged or restricted strainer or suction line.

Solution: Check for visible debris and remove if observed. If the problem continues contact a qualified repair

professional.

2. Undersized pool plumbing.

Solution: Correct plumbing size.

3. Plugged or restricted discharge line of filter, valve partially closed (high gauge reading).

Solution: Sand filters – backwash as per manufacturer’s instructions; D.E. filters – backwash as per manufacturer’s

instructions; Cartridge filters – clean or replace cartridge.

4. Air leak in suction (bubbles issuing from return fittings).

Solution: Re-tighten suction and discharge connections using Teflon tape. Inspect other plumbing connections and

tighten as required.

5. Plugged, restricted, or damaged impeller.

Solution: Contact a qualified repair professional to install a new impeller & seal assembly.