Instruction Manual

16of16 MN204260 RevA
WARRANTY,RETURNSANDLIMITAITONS StepTen
Warranty
Flowline warrants to the original purchaser of its products that such products will be free from defects in
materialandworkmanshipundernormaluseandserviceinaccordancewithinstructionsfurnishedbyFlowline
for a period of two  years from the date of manufacture of such products. Flowline's obligation under this
warrantyissolelyandexclusivelylimitedtotherepairorreplacement,atFlowline'soption,oftheproductsor
components, which Flowline's examination determines to its satisfaction to be defective in material or
workmanshipwithinthewarrantyperiod.Flowlinemustbenotifiedpursuanttotheinstructionsbelowofany
claimunderthiswarrantywithinthirty(30)daysofanyclaimedlackofconformityofthe product.Anyproduct
repaired under this warranty will be warranted only for the remainder of the original warranty period. Any
productprovidedasareplacementunderthiswarrantywillbewarrantedforthefulltwo yearsfromthedate
ofmanufacture.
Returns
Products cannot be returned to Flowline without Flowline's prior authorization. To return a product that is
thought to be defective, go to www.flowline.com, and submit a customer return (MRA) request form and
follow the instructions therein. All warranty and non‐warranty product returns to Flowline must be shipped
prepaidandinsured.Flowlinewillnotberesponsibleforanyproductslostordamagedinshipment.
Limitations
Thiswarrantydoesnotapplytoproductswhich:1)arebeyondthewarrantyperiodorareproductsforwhich
the original purchaser does not follow the warranty procedures outlined above; 2) have been subjected to
electrical,mechanicalorchemicaldamageduetoimproper,accidentalornegligentuse;3)havebeenmodified
oraltered;4)anyone other than service personnelauthorizedby Flowline have attempted to repair; 5)have
beeninvolvedinaccidentsornaturaldisasters;or6)aredamagedduringreturnshipmenttoFlowline.Flowline
reservestherighttounilaterallywaivethiswarrantyanddisposeofanyproductreturnedtoFlowlinewhere:1)
thereisevidenceofapotentiallyhazardousmaterialpresentwiththeproduct;or2)theproducthasremained
unclaimedat Flowlineformorethan30days afterFlowline
hasdutifully requesteddisposition.This warranty
contains the sole express warranty made by Flowline in connection with its products. ALL IMPLIED
WARRANTIES,INCLUDINGWITHOUTLIMITATION,THEWARRANTIESOFMERCHANTABILITYANDFITNESSFOR
APARTICULARPURPOSE, AREEXPRESSLYDISCLAIMED.Theremediesofrepairorreplacementasstatedabove
aretheexclusive
remediesfor thebreachofthiswarranty.INNOEVENTSHALLFLOWLINEBELIABLEFORANY
INCIDENTALORCONSEQUENTIALDAMAGESOFANYKINDINCLUDINGPERSONALORREALPROPERTYORFOR
INJURY TO ANY PERSON. THIS WARRANTY CONSTITUTES THE FINAL, COMPLETE AND EXCLUSIVE STATEMENT
OF WARRANTY TERMS AND NO PERSON IS AUTHORIZED TO MAKE ANY OTHER WARRANTIES OR
REPRESENTATIONS ON BEHALF OF FLOWLINE. This warranty will be interpreted pursuant to the laws of the
State of California.If any portion of this warranty is held to be invalid orunenforceablefor anyreason, such
findingwillnotinvalidateanyotherprovisionofthiswarranty.
Forcompleteproductdocumentation,videotraining,andtechnicalsupport,gotowww.flowline.com.
Forphonesupport,call562‐598‐3015from8amto5pmPST,Mon‐Fri.
(PleasemakesureyouhavethePartandSerialnumberavailable.)
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