Product Manual

Troubleshooting • Repair Parts 5
For parts or assistance, call Flotec Customer Service at 1-800-365-6832.
Troubleshooting
Risk of cuts and possible unexpected starts. Can result in electrical shock or pinching of hands or tools. If power to
pump is on when thermal overload resets, pump may start without warning. Disconnect power before servicing pump.
A. Pump fails to operate:
1. Check to be sure that power cord is securely plugged into outlet. Disconnect power to outlet before handling pump or motor.
2. Check to be sure you have electrical power.
3. Check that liquid fluid level is high enough to activate switch or controller.
4. Check to be sure that 3/16” (4.7 mm) vent hole in discharge pipe is not plugged.
5. Check for blockage in pump inlet, impeller, check valve or discharge pipe.
6. Thermal overload may have tripped. Test start pump; if it starts and then stops immediately, disconnect from power source for
30 minutes to allow motor to cool, then reconnect to power source. Check for cause of overheating/overloading.
7. Check the float switch operation for maximum possible clearance.
B. Pump fails to empty sump:
1. Be sure all valves in discharge valve are fully open.
2. Clean out discharge pipe and check valve.
3. Check for blockage in pump inlet or impeller.
4. Pump not sized properly. A higher capacity pump may be required.
5. Check the float switch operation for maximum possible clearance.
C. Pump will not shut off:
1. Check switch or controller automatic floats for proper operation, location and clearance. See installation instructions for
switch/controller.
2. If pump is completely inoperative or continues to malfunction, consult your local serviceman.
Lift pump
using this
handle r
ing
only.
2
412 0893
1
3
4
Repair Parts
Ref. Description Qty FPSE3601A-08 FPSE3601A-20
1 Volute 1 PW1-13 PW1-13
2 Impeller 1 PW5-11P PW5-11P
3 Power Cord 1 PW117-237-TSE PW117-122-TSE
4 Automatic Float Switch 1 FP18-15BD PW217-107B
If motor fails, replace pump.