Product Brochure

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Assistance When Needed
Florence is Here to Help Every Step of the Way!
Florence Manufacturing is proud to provide
a complete support team to serve your
needs. Not only are friendly customer service
representatives ready to assist you in locating an
Authorized Dealer or answering your product
questions, but a full team of engineering,
design, manufacturing, quality, marketing, and
sales professionals are available to answer
your questions, too.
This dedicated team can help ensure your
project includes the correct product to solve
your centralized mail delivery and secure
storage needs, work with you to develop a solution for larger installation projects, help guide you
through current postal regulations, and assist you in determining the correct product solution for your
existing mailbox installation that may need replacing or refurbishing.
In addition, Florence also has a staff of Regional Sales Managers located throughout the nation who
are available to work with design and building professionals. Whether it is providing drawings,
specifications, or technical data during the initial design phase, or answering questions during the
bid phase, this team will work tirelessly to ensure you have what you need to include Florence
products in your project.
And, if your project includes working internationally, our trained staff is ready to assist you with
the special attention an international project
requires.
As your partner in mailboxes and storage
solutions since 1934, Florence understands the
importance of exceptional service and that is
why we are not just an order taker on the phone,
but rather we’re here to help every step of the
way. We can be reached Monday through
Friday at 800-275-1747 or via personal email
from our website.
Exceptional Customer Service
florencemailboxes.com/customerservice