Operation Manual

31
GB
Trouble Shooting
Problem Possible Cause Fault Fixing
Equipment does
not start
Power is off
Check the socket, cable, wire
and plug and have any repairs
carried out by an electrician
Defective start lever
(
A
15)
Repair by customer services
Worn carbon brushes
Defective motor
Grass too long
Set a greater cut height. Lift the
front wheels slightly by pressing
down on the handle bar.
Motor stops
Blockage by foreign
object
Remove the foreign object
Result
unsatisfactory or
motor labours
Cut height too low Set a higher cut height
Blade (
I
19) blunt
Have the blade (
I
19)
sharpened or replace it
Blade (
I
19) area
blocked
Clean the equipment
Blade (
I
19)
assembled incorrectly
Install the blade (
I
19) correctly
Blade (
I
19)
fails to turn
Blade (
I
19) blocked
by grass
Remove the grass
Blade screw (
I
18)
loose
Tighten the blade screw (
I
18)
Strange noises,
rattling or
vibrations
Blade screw (
I
18)
loose
Tighten the blade screw (
I
18)
Blade (
I
19)
damaged
Replace the blade (
I
19)
Level indicator
(
E
17) does not
work
Contamination
Cleaning with a soft brush. The
level indicator must close by
itself, if it was opened.
Guarantee
Dear Customer,
This equipment is provided with a 3-year
guarantee from the date of purchase.
In case of defects, you have statutory rights
against the seller of the product. These
statutory rights are not restricted by our
guarantee presented below.
Terms of Guarantee
The term of the guarantee begins on the
date of purchase. Please retain the original
receipt. This document is required as proof
of purchase.
If a material or manufacturing defect
occurs within three years of the date of
purchase of this product, we will repair or
replace – at our choice – the product for
you free of charge. This guarantee requires
the defective equipment and proof of pur-
chase to be presented within the three-year
period with a brief written description of
what constitutes the defect and when it oc-
curred.
If the defect is covered by our guarantee,
you will receive either the repaired product
or a new product. No new guarantee pe-
riod begins on repair or replacement of the
product.
Guarantee Period and Statutory
Claims for Defects
The guarantee period is not extended by
the guarantee service. This also applies for
replaced or repaired parts. Any damages
and defects already present at the time of
purchase must be reported immediately af-
ter unpacking. Repairs arising after expiry
of the guarantee period are chargeable.
Guarantee Cover
The equipment has been carefully pro-
duced in accordance with strict quality
guidelines and conscientiously checked
prior to delivery.
The guarantee applies for all material and
manufacturing defects. This guarantee
does not extend to cover product parts that
are subject to normal wear and may there-
fore be considered as wearing parts (e.g.
blade) or to cover damage to breakable
parts (e.g. switches).
This guarantee shall be invalid if the prod-
uct has been damaged, used incorrectly or
not maintained. Precise adherence to all of
the instructions specied in the operating
manual is required for proper use of the
product. Intended uses and actions against
which the operating manual advises or
warns must be categorically avoided.
The product is designed only for private
and not commercial use. The guarantee
will be invalidated in case of misuse or
improper handling, use of force, or inter-
ventions not undertaken by our authorised
service branch.
Processing in Case of Guarantee
To ensure quick handling of you issue,
please follow the following directions:
• Please have the receipt and item num-
ber (IAN 270737) ready as proof of
purchase for all enquiries.
• Please nd the item number on the rat-
ing plate.
• Should functional errors or other de-
fects occur, please initially contact the
service department specied below by
telephone or by e-mail. You will then
receive further information on the pro-
cessing of your complaint.