Full Product Manual
July 2018 Floorworks® Page 8 of 10
Note: These instructions supersede any verbal or written instructions from Mats Inc. representatives, and must be followed
in order for the Floorworks
®
warranty to be in effect.
Limited Warranty
Mats Inc. (“SELLER”) warrants that Floorworks
®
by Mats Inc. (the “Product”) sold to the first end user (“END USER”) will
be free of manufacturing defects in materials provided that Product is stored, installed, and maintained strictly in
accordance with the SELLER’s instructions for a period as provided in Section IV of this Limited Warranty.
Receipt and installation of the Product constitutes acceptance of this Limited Warranty and all of its terms,
conditions, limitations, and disclaimers.
This Limited Warranty applies only to installations sold to the first END USER of the Product and becomes void on the
transfer or sale of the Product or the use of the Product by any party other than END USER.
I. Installation and Maintenance Requirements
This Limited Warranty applies only if:
(A) The Product is installed on a properly prepared subfloor as detailed within the product installation instructions and
ASTM F710 Standard Practice for Preparing Concrete Subfloors to Receive Resilient Flooring; and
(B) The Product must be installed properly following the installation instructions by professional flooring installers
experienced at installing resilient commercial floor covering products and having sufficient professional liability
insurance coverage (aka Errors and Omissions Insurance) for the project; and
(C) The product is maintained according to the SELLER’s instructions furnished to END USER at the time of purchase; and
(D) The Product is not misused or abused, and there is no evidence of mishandling, neglect, modification or repair without
the approval of SELLER or damage done to the product by anyone other than SELLER.
II. Method for Obtaining Warranty Service
To obtain a replacement product under this Limited Warranty, END USER must:
(A) Provide SELLER with a written notice of any alleged defect within the warranty period stated in Section IV and ten (10)
days of its discovery; and
(B) Ship the photographs of the defective product(s) to SELLER at 179 Campanelli Pkwy., Stoughton, MA 02072 with
mailing or shipping charges prepaid (“Warranty Claim Procedures”).
III. Warranty Service Provided
(A) If the Product shall be proved to SELLER’s satisfaction to be defective, within the applicable warranty period described
below, SELLER’s obligations under this Limited Warranty shall be limited to either repairing or replacing the Product, at
SELLER’s sole discretion, if such defect was caused solely by defective materials. Such repair or replacement shall be
SELLER’s sole obligation and END USER’s exclusive remedy hereunder and shall be conditioned upon END USER
fulfilling its obligations under SELLER’s Warranty Claim Procedures.
(B) Pursuant to Subsection (A), SELLER’s warranty services will specifically include providing END USER with alternative
floor covering of comparable quality and/or carry out necessary repairs of the Product to cover the remainder of the
warranty period. This includes material cost only and does not include labor.
IV. Warranty Period
This Limited Warranty of the Product, and any implied warranties provided to END USER by state law not otherwise
excluded or disclaimed in this Limited Warranty. The length of the Floorworks
®
3.0mm warranty period is 10 years for
heavy commercial or 20 years for residential, starting from the date of shipment of the Product from SELLER’s
manufacturing or distribution facilities, including motor drive or other means of transportation.
V. Exclusions from Warranty